HT6154 I just got a new personal phone and updated it and its merged with my work phone. how do i get them sepreate again?

how do you un-merge your phones

Hi sharon, (and you are not the rest),
Welcome to the Support Communities!
Congratulations on the purchase of your first iPhone!  It sounds like you created a new Apple ID (which is an email address) and a password, but just can't access it from your iPhone, is that correct?
If so, all you need to do is to "sign out" of the iTunes Store on your iPhone and sign back in with the correct Apple ID.  The article below will show you how:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
If you are confused about your Apple ID, these articles will explain how it works:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622?viewlocale=en_US
Here are a few articles to help you get started with your iPhone and iOS 7:
Learn more about iOS 7 and iPhone - Apple Support
http://support.apple.com/basics/iphone
Apple - iPhone - iPhone 4s Tips and Tricks
http://www.apple.com/iphone-4s/tips/
I hope this information helps ....
Happy New Year!
- Judy

Similar Messages

  • I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

    I had to reset my Apple password and now my iTunes and iCloud passwords no longer work. How do I get them linked again and under the same password. I've tried my new password on each login screen and it isn't accepted.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my computer. How do I get them to match so that I would be able to use my cellphone number?

    I recently updated my MacBook Pro to the new software, and now my iMessage and my FaceTime are not connected with my phone number like it is supposed to be. How do I get them to match so that I would be able to use my cellphone number on my notebook?

    To reset any OS X program just go to the folder and trash the affected files.
    Open a new Finder Window
    Click "Go" in the above status bar
    Click and HOLD the "option/alt" key and you will see "Library" now show in the above list
    Click Library while still holding the option/alt key and a new window will open with all of your system files
    Go to the preference file (NOT Preference Panes)
    Locate a file named <com.apple.FaceTime.bag.plist>
    Locate another file named <com.apple.FaceTime.plist>
    Locate the file <com.apple.iMessage.bag.plist>
    Drag the files to the trash
    Delete the trash
    Close FaceTime and iMessage if not already closed
    Relaunch FaceTime and iMessage from Applications folder
    This should reset the program back to default. You will have to put your information back into the program but it should work.
    Good Luck.

  • I just updated my iPhone to the 5.0 OS and now all of my calander events are gone. How do I get them back??

    I just updated my iPhone to the 5.0 OS and now all of my calander events are gone. How do I get them back?? Any help/advice is welcome!

    Did you restore your phone with itunes or check new phone.  You can always reconnect with itunes and restore your phone to old settings and it should replace everything because it is on your computer

  • I have Yahoo mail provider but just lost my folders in Mac Mail program. The folders were not "On my Mac" but on "Yahoo". How do I get them back again?

    I have Yahoo mail provider but just lost my folders in Mac Mail program. The folders were not "On my Mac" but on "Yahoo". How do I get them back again? I have reinstalled MacMail as everything had disappeared. The new install has given me everything except the Yahoo folders. When I looked one of the folders had reappeared, but now it has gone again. I am using Yosemite.
    Desperate to find those folders with so much data involved.

    Thanks for that babowa. If I add my Yahoo account it just goes straight to MacMail and says I already have an account. There seems to be no basic problem with mails going between Macmail and Yahoo. It is just the folders that have disappeared, while MacMail was out of action. I don't think those particular folders were ever on the Yahoo mail that I access through BT, they were just on the MacMail under "Yahoo" as opposed to "On my Mac". I am worried in case I lose what I already have if I press "Restore" from my back up. As you can see, I am not exactly good at this!

  • I have a 3gs that just updated to 5.0 all my contacts are gone. how can i get them back?

    i have a 3gs that i just updated to 5.0. all my contacts are gone. how can i get them back?

    Are your contacts still on your computer? If yes, set one contact up on the phone and sync it, you'll get the option to merge data.
    If there are no more contacts on the computer, see if your latest backup still has the info, if you did not sync after you lose the info, they are still part of the backup.
    Backing Up, updating, and restoring your iPhone and iPod touch software

  • I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?

    I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?

    IF you have successfully imported your pictures to your Mac http://support.apple.com/kb/HT4083  then it's safe to delete it from your phone.
    If you want the pics back on your phone, just sync them back using itunes http://support.apple.com/kb/HT4236

  • On upgrading my iphone to ios 5, I have lost all music purchaes since August, despite backing up the phone.  How do i get them back again?

    On upgrading my iphone 3Gs to ios 5, I have lost all music purchaes made on the phone since August, despite backing up the phone.  How do I get them back again?  Thanks.

    I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

  • I just upgraded to the iOS 5 and icloud, but now all my pictures are gone! How do I get them back?

    I have an iphone and just upgraded to the iOS 5 and icloud, but now all my pictures are gone! How do I get them back?? It's weird because it said with the upgrade your photos would be kept, but apps would be erased, yet my apps synced over and not my pictures...

    I have EXACTLY the same issue.  I would appreciate the response also.  Was not prepared for this.

  • My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

    My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?

    Mj
    Do you mean a case for the external hard drive? See here. Hope this may be helpful to you.
    Regards,
    Joseph

  • HELP!  I just got a new HP printer that prints GRAY and FADED COLORS

    I just got a new HP Printer, and all faxes are pure black, all copies are pure black, but anything I send to the printer from my mac prints GRAY and colors are all FADED... I have gone thru all the steps with HP and it seems it is some kind of setting in my mac that I am unaware of... Does anyone out there knows what setting(s) I need to get to in my mac to correct this?

    Hi tydiva, and a warm welcome to the forums!
    When the Print Dialog comes up, click on the Copies & Pages drop down, check settings under those, especially Colorsync & Pinter Settings or Quality.
    Which HP is it?
    When the dialog comes up, print as/save as PDF, does it look the same in preview as the printer?

  • I just got a new 3rd Gen Ipad wi-fi and I cannot get it set up.T-I am using my iphone hotspot and it is working.i'm stuck

    i just got a new 3rd Gen Ipad and I cannot get set up.I am using my Iphone4g hotspot and it is on and working.The Iphone comes up as the network and when u touch the arrow a new page comes with some stuff I don't understand
    Thank you.

    What does the page say? What do you need help with?

  • I got an Icloud account and lost all my contacts from my Iphone 3s.  how do I get them back?

    I had to change my icloud account and all of my contacts disappeared from my phone contacts.
    How do I get them back????  I lost hundreds of important personal and business contacts.
    I tried to sync it when I got home with my Mac, but still all of my contacts are gone.
    Where the heck are they?  Why did they go?  How can I get them back?

    Do you have an iCloud back up as well? If so restoring from there may be an option

  • Hi guys i update my IPOd 4G with the new iOS5 .I made a Backup and I load it but all my Photos are lost how can I get them back ??? thx for Help

    HI guys
    I need help.
    I load the new iOS5 and I made an Backup and I load it too,but all my Photos are lost HOw can I get them Back ???
    thx for help !!!!!

    Which photos? If the missing photos were synced to the iPod then you have to get them from where you got them the first time. Synced photos are not in the backup that iTunes makes.
    iTunes: About iOS backups

  • Old computer was stolen. Replaced with new. Reestablished I-tunes account. Old downloads are still in Cloud how do I get them back without having to repurchase

    My  computer was stolen and I have replaced it. I reestablished my acount with I-Tunes. All of the music that I had purchased is still listed in my acount but how do I get them back without having to pay again?

    Look here: http://support.apple.com/kb/HT2519
    To download previously purchased apps, books, music or TV Shows to your computer
    Open iTunes 10.4 or later on your computer. (You can download the latest version of iTunes here.)
    If you're not already signed in, click Sign In and enter your Apple ID and password.
    After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS the section.
    From your Purchased page, click the tab for the content type you're looking for (Music, TV Shows, Apps, or Books).
    Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
    Click the download icon to the right of each item to download that item.
    Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States.Notes:
    To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see,this article.
    Items that have been refunded by iTunes Store support cannot be downloaded again and will no longer show on your Purchased page.

Maybe you are looking for

  • Document Splitting - GL allocate - Distribute and Assessment

    Dear Experts We are ECC 6.0. We have activated the New GL (which is default along with delivery), but not activated the document splitting. We are using profit centers through FI and able to see the profit center updation in tables FAGLFLEXA / T. Now

  • Implement google map in ios

    Hi,     Does any know is google map api support in cs5 flash? I want to make a google map with location marking using cs5 flash for iphone. But by checking the forum here, it seems like no clear answer about how to do it and example of success. Only

  • Only one user don't get mails with IMAP

    Strange Problem. I have stored 4 accounts on my iPhone and get mails only from 3 from the same PO. With my own account "rupert" I get a message:"Server mail.company.at does not respond" But i can send mails with my account very well. This error occur

  • Cannot open iTune (Please reinstall iTune error7(windows error 126)

    when I installing,there are error as cannot find something look like "Apple Mobile Device" then when I did script it and finished install. and when I open iTune, it doesn't work and pop up error as "Please reinstall iTune error7(windows error 126) an

  • Date Format conversion in the Start routine

    Folks, i have a simple requirement and just wondering how to acheive this? We have a DSO object, feeded by a flat file. File contains Contract date and End date. In the target DSO we have an object called Status, which is dependant on both the date f