HT6154 i tunes cannot read the contents ofmy iphone.Asking me to go to the summary tab in iphone preferences and click restore to factory settings? I do not know how to get to the phone preferences tab, and won't this take out all of my contact info, musi
I tunes does not read the contents of my iphone when plugged into my IMAC. It is asking me to go to the iphone preferences and hit restore? Does
anyone know how I should do this? Will I lose all of my contacts, e-mails, etc. I did a backup on the phone to icloud as of now, but not sure
what I should do just to sync with ITunes.
That's right, there is an easier way, just check out my other answer to you:
iMacange wrote:
Otherwise, you can also do this if you're using a PC:
1. Go to control panel where you can uninstall a program.
2. Click on iTunes from the list of programs. There should be a button on top of the page that says “Repair”. Just click it.
Similar Messages
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"I need to erase the contents of my phone and restore to factory settings. Does anybody know how to save your texts so you don't lose them? Can I back those up to iCloud? My phone was very likely hacked (Apple's advice was to call the police!)"
That was all I could put in the initial "box." Then it brought me to this page with instructions on how to write a good sentence.
Proceeding ...
After going back and forth between Apple, AT&T and the police (all telling me to go to the other two) I took AT&Ts suggestion and got a new number. One tech warned against doing a backup, especially on my Mac, saying if my phone had been hacked then whatever bug was there would then invade my computer. But nobody knows how to determine if the phone has been hacked or a virus was planted there. Unfortunately I know who would have reason to do such a thing and all I can say is that he is at the top technologically and could easily do it. Almost impossible to prove, however.
So I need to preserve my text messages and my emails as well. I backed up my photos to that Microsoft product (One-Drive) and it froze (Surprise, Surprise) with four short videos to go, and no way of stopping that (when I tried it crashed repeatedly) so I'm in crisis mode here.
Help ...
Running 8.0 on 5S
Thanks!Betty I don't know if you fixed your hacking problem but I feel your pain. I've seen some strange things going on between my iMac and my iPhone and Apple has told me the same thing, call the police which I have done. The hackers have stole 500.00 out of my checking account have access to every internet account I use and no matter how often I change the password their right back on the account. I closed my FB account 3 times only to have someone reopen it. Right now I've got a link in my reading list (Safari) that if I click on it, it allows me to log onto my FB account anonymously.
I've seen a green folder come out of no where while I was trying to delete my passwords out of keychain when that green folder was put into the key chain I was immediately locked out. I than went into system preferences to try to make changes to my security settings, when I clicked on the icon it wouldn't open. I've seen log files of automator receiving commands and sending out my personal information thats on my computer.
I have a legitamate program called iExplorer that allows you to look at the contents of your iPhone back ups and saw a transaction someone made at the Apple store for some full length movies, some albums, ibooks and other apps but when I called the iTunes store and they said none of those items were showing up on my account. If their not on my account how can they be on my iPhone 6? One day someone was using my gmail account and unknowingly used google maps to search for an Italian restaurant, than a Mexican restaurant than a coffee shop and their search showed up on my iPhone but I didn't have my gmail account installed on my iPhone 6. Using my computer I logged onto my gmail account and looked at the maps history and sure enough there were the searches when I'd hover my curser over the link it gave me the longitude and latitude of the where the hacker was when he was using google maps. I know whoever reads this thinks Im crazy but I've documented everything and can prove the things that I have mentioned in this post actually happened.
One day I had my laptop (pc) and my iMac next to each other as I was using both. when I clicked on airport it showed that my laptop and my iMac had made a connection and were actually communicating with each other. I know I didn't do it I don't know how. The iMac was logged into my iCloud account while my laptop wasn't. I have formatted my iPhone at least a dozen times, Apple and an Apple retailer have formatted my hard drive not to mention the numerous times I have formatted it but the hackers keep getting on my devices. Im formatting my lap top at this very second because during the course of the night I left the ethernet cable plugged into it and they locked me out of my c: drive, and configured the system so I can't download any updates from Microsoft, overtime I type in www.microsoft.com it changes to ww38.microsoft.com which takes me to a blank page. I right clicked on the page I was redirected to and read the java script and couldn't believe that someone had actually configured Internet Explorer to redirect me to a blank page when I tried to go to Microsoft. Apples answer to all this is there was nothing wrong with my iPhone or my iMac and if I thought there was a problem to call the police which I have done.
Theres no doubt the hackers are reading this while I type it or will read it and I simply don't care anymore. I no longer email anyone, don't use my iCloud account and have taken precautions to protect my credit but if I ever find out who has invaded my privacy to this extreme the police are going to want to talk to me because Im going to hurt them like they've never been hurt before -
How do I delete duplicates from my photo library? I am sure I let the duplicates happen but do not know how to get rid of them.
For dealing with duplicates in iPhoto check out Duplicate Annihilator
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My phone is telling me about a Software Update 7.1.1 but for the first time it is asking me for a passcode, I have never set up a passcode and do not know how to get around this to do the upgrade?
See if this helps:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212 -
How do I turn on my ipad, I just got it and I don't know how to get to the homescreen. Everytime I turn it on there is a black screen, the white charger, and the blue itunes circle. Also, are itunes free.?
You must activate the iPad within iTunes on your computer. Make sure you have the latest version of iTunes on your computer (read the minimum requirements for the iPad printed on the iPad box) and connect the iPad to your computer with the supplied cable to a 2.0 USB port - not a port on a hub- a port on your computer. iTunes should start and take you through the process.
iTunes on the iPad is a store where you purchase media - it is not the music player. The iPod app is the music player. Both apps are pre installed on the iPad. -
Every time I try to download the new version of Adobe Flash Player it saves as a .txt file and I do not know how to get it to save in the correct format.
Please post in the Adobe Flash Player forum.
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I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!
In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.
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Anyone know how to get to the security screen with a " Crashed" phone?
Getting the message "Restore Needed" but it says I can't connect with my Iphone because my phone has a security code. I can't get to the Security code screen on the phone. Anyone know how to get to the security screen with a " Crashed" phone?
Restore the phone on the same computer it was last synced to and it will not require the unlock code.
If you don't have access to that computer you will have to use Recovery mode, which will wipe all content. See: http://support.apple.com/kb/HT1808 -
i got a gift for my i phone 4s but i can not download and redeem same as i tune is asking for a code number which i did not get and i do not know how to get..........pl help solve this problem...thanks.
SW,
I don't know what the problem is with your corrupt/unopenable document on CD. I wonder if you can display it with QuickLook.
Select the file in Finder and hit the Spacebar. If the file is displayed properly, you can capture it as an image with Grab.app or by Shift-Command-4, > drag capture box.
Not knowing the complexity of your document, it's difficult to say what you should do next. I'd submit the graphics to an OCR application and extract the text, to be used in reconstructing the original document.
Jerry -
I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition and the DiskUtility. The Apple Logo and the Progress Indicator will continue to spin and I have literally no idea what to do. i am in desperate need of help. help me pls
Turn it off.
Start it up again and (at the sound of the chime) press and hold the command and the R keys, hold them down until Recovery loads. When it does you will select Disk Utility and you should be on the First Aid tab when it opens, if you are not please select it. Then select the partition (in the side bar, 2nd entry on the list, see picture).
Yours is probably called Macintosh HD.
Once you have selected it go to the lower righthand corner of the First Aid dialog and press Repair Disk.
This will take 10 minutes approximately. Post back when it is finished and tell me what it says. -
I've tried safe mode but I dont understand what is happening. I tried pressing the power button on and off for several times and nothing happens, I'm always stuck on an apple logo and a spinning wheel. I dont know how to get to the Partition and the DiskUtility. The Apple Logo and the Progress Indicator will continue to spin and I have literally no idea what to do. i am in desperate need of help. help me pls
Reboot hold the command R for recovery.
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My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.
My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.
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I need help! I cannot access my iTunes from my window's. I keep getting message "error 7" and also MSVCR80.dll missing. I do not know how to access this?
I tried downloading the latest version of iTunes, but it does not sync to my windos 7 HP because of the previous messages. Any feedback would be greatly appreciated.
Thank you,
ElsaV73Hope this article helps you:
http://support.apple.com/kb/TS5376
Pleas reply with any further questions. -
I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network so the Apple TV can do home share.
I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.
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i try to install and its telling me that my system is not supported, how do I fix the issue ? I have a Mac
2014-12-02 13:22 GMT+08:00 sam.am <[email protected]>:
Adobe Community <https://forums.adobe.com/?et=watches.email.thread> i
try to install and its telling me that my system is not supported, how do I
fix the issue ? I have a Mac
回覆來自 sam.am
<https://forums.adobe.com/people/sam.am?et=watches.email.thread> （在 *Creative
Cloud Download & Install 中）* - 檢視整個討論
<https://forums.adobe.com/message/6977367?et=watches.email.thread#6977367>
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