HT6154 My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help ple

My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes

There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device.

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I phone 4s works one minute with tv out then stops?

i phone 4s works one minute with tv out then stops? Attached by rca out cable to my tv moniter. Does anyone know of similiar issues or do I have to reformatt and use Cydia tv out mirror?

Follow the steps here:
http://support.apple.com/kb/TS1559

4th Gen iPod Works one minute then the next iTunes says it is corrupt

OK, I have been reading these posts for a few weeks now. About a month ago my iPod died. I plugged it in to my MacPro and started to upload music to it from iTunes for a car trip. It froze and when I tried to eject it the Finder froze. So I warm booted it and removed it when the Apple appeared on the screen. The Finder worked again once it was no longer connected. Then when I tried to start up my iPod the Folder icon appeared. I did the steps support tells you to when you get that icon. Nothing, then I did a restore with iTunes. It worked again until I tried adding music to it. The darned thing froze up again and I was back to square one. I gave up for a week, then came back to it and tried again and amazingly it worked! I put my entire 32GB music library on it. Success! But no. I plugged it in just 2 days ago and it did the freezing thing again and I am again given the folder icon and iTunes recommends a restore. What is going on here??? Seems like I have been reading a lot about this sort of thing. I tried going back to an earlier version of iTunes, but that did nothing. Anyone have some suggestions? This thing is WAAAY out of warranty, so I'd be better off buying a new one, but I don't want to!

I had the a similar problem. I have a 4G iPod b/w like yours, I have found that on some of these iPods that the hard - drive is not connected very well to the rest of the iPod. I found a site, and i am looking for it right now for you, this fixed the problem for me for a bit, then I had to repeat it again. after the second time if the iPod is still doing this then I would seek out a new one.
This is a link to a site that will tell you how to fix it: http://forums.ipodlounge.com/showthread.php?s=&threadid=93789/
Message was edited by: a Mac user

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work!

I have iphone 4s with iO6. My problem is I can no longer update my apps since "cannot connect to itunes store" always shows on my screen when i try to. Tried fixing by changing the dates, turning off location as suggested in some forums but both didn't work! Please help!! Thanks.

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

When i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you

when i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you

hi
... i have a similar problem
but just with the sleep botton.
fist use your adapter with other iphone/itouch ... is posible itś the problem
second .. let your phone charging
...normally if we conect our phone ... after some minuts it's put on.
after 2 hours ... trate to use it ... if after it your phone continue same... could be qaa electrical/physic problem
please if you have a guaranty use it.
im sorry but my english is terrible.

I had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO

i had my iphone 5c in my lifeproof case in the water and when i took my phone out there was a few drops on it but i didnt worry about it, but now it wont charge at all except to 4% and then it stops and ive had it in rice for 8 days........WHAT DO I DO

It sounds like the LifeProof case may have leaked. Did you pay for the Waterproof protection? If so, you can file a claim with lifeproof, pay the deductable, and get a replacement.
If you didn't purchase the Waterproof guarantee, if you have Applecare Plus, $79.00 will get you a replacement. If you don't have AppleCare Plus, then this is a $269.00 replacement lesson.

My iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now.

my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now

Try a reset ..
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

My 3GS iPhone randomly shuts off

My 3GS iPhone randomly shuts off or gives a low battery indicator even when the battery is not low. I tried going to the Apple store and they were not helpful saying to close out apps using the multi-task button. Even after doing that, my phone was continuing to shut down. First is was around 33%, then 54%, then 76%, then even at 97%. So I had the battery replaced with a brand-new battery.
Now not only does the phone randomly shut down saying a low battery, but it is not recognizing the charge on the battery. I had the phone on for six hours unplugged and it remained at 100% charge. Then I went to make a phone call on it and after two minutes the phone completely shut off. It would not accept a charge. I had it charge overnight. I tried using different cords. I tried plugging it into a USB port on a computer, using the wall charger, and a car charger. The phone kept saying the battery was dead. Then miraculously then phone started to work a day and a half later, but only for one phone call. Then phone died again and has not accepted a charge for two days now. You would think after two days, the NEW battery would be charged.
My phone is not under warranty. I do not have the funds to purchase a new iPhone at this time.I know there have been a lot of posts about this, but I have tried every concievable option out there and nothing is working. I'm frustrated. Is this an operating system error and can it be fixed? Or is the phone trashed? ARGH!!

So Brad, just an update...
My phone periodically works and then it doesn't. The battery percentage indictator still continues to remain at 100% charge though I know common sense would tell me that the battery percentage would be decreased if the phone sat unplugged and on all day long. When then phone does work, I try to restore it, but iTunes keeps saying that there must have been a connection failure and iTunes had to stop downloading. FYI- I have no connection issues with my Internet.
Here is the weird thing...
Sometimes the phone is still showing the dead battery page and asking me to charge the phone. So I'll plug in the phone, let it sit charging for 4 hours, 12 hours, even days at a time... and it will continue to have the battery dead screen asking me to charge the phone. So then I will unplug the phone and leave it alone. After approximately 48 hours, I'll go back to the phone and hit the Home button and miracuously the phone would turn on. It is as if the phone is confused and the battery life is being drained when it is plugged in, but then miracuously recharges itself while sitting unconnected to any cords or plugs.
This makes no sense and I cannot explain it. I have waited to respond to your initial postings because I wanted to see if I could restore the phone. In addition, I wanted to confirm I was not crazy and that the phone is actually acting opposite what it should in reference to charging vs. non-charging.
Any idea why the phone is acting backwards in regards to the battery life? Since my last post, I've only been able to actually turn on my phone 3 times, literally once a week and then it only lasts for about 12 hours before dying on me again.

My iphone 4s shut off and wont turn back on. i was on it one minute, then i put it down for not even 5 minutes and it was off. i plugged it into a charger for 6 hours and it still hasnt came on. my lock button is broken, how can i turn it on?

My iphone 4s shut off and wont turn back on. I was on it one minute, then put in down, and then it was shut off. I plugged it in as i slept and its been on the charger for 6 hours and it still hasnt come on. My lock btton is also broken, so how do i turn it back on?

You might try posting in the iPhone forum. This is the iPad forum.

I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. What should I do? Thank you in advance.

I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.

1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
Is your iPad working?

My phone turned off out and it won't start again, and it was fully charged. How can I fix it?

My phone turned off out and it won't start again, and it was fully charged. How can I fix it?

Thank You! It worked

I have set reminders of birthdays for 2013 opting for yeARly reminders however only three of them are showing for 2014 and rest are missing can someone help, while i called up customer support they asked me to reset the phone which as well didn't help

I have set reminders of birthdays for 2013 opting for yeARly reminders however only three of them are showing for 2014 and rest are missing can someone help, while i called up customer support they asked me to reset the phone which as well didn't help

Tina,
I would go crazy if this was me. You may find this interesting from the customer agreement (to see full agreement go here:Customer Agreement | Verizon Wireless):
"HOW AND WHEN CAN I DISPUTE CHARGES?
If you're a Postpay customer, you can dispute your bill within 180 days of receiving it, but unless otherwise provided by law or unless you're disputing charges because your wireless device was lost or stolen, you still have to pay all charges until the dispute is resolved. If you're a Prepaid customer, you can dispute a charge within 180 days of the date the disputed charge was incurred. YOU MAY CALL US TO DISPUTE CHARGES ON YOUR BILL OR ANY SERVICE(S) FOR WHICH YOU WERE BILLED, BUT IF YOU WISH TO PRESERVE YOUR RIGHT TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING SUCH DISPUTE, YOU MUST WRITE TO US AT THE CUSTOMER SERVICE ADDRESS ON YOUR BILL, OR SEND US A COMPLETED NOTICE OF DISPUTE FORM (AVAILABLE AT VERIZONWIRELESS.COM), WITHIN THE 180–DAY PERIOD MENTIONED ABOVE. IF YOU DO NOT NOTIFY US IN WRITING OF SUCH DISPUTE WITHIN THE 180-DAY PERIOD, YOU WILL HAVE WAIVED YOUR RIGHT TO DISPUTE THE BILL OR SUCH SERVICE(S) AND TO BRING AN ARBITRATION OR SMALL CLAIMS CASE REGARDING ANY SUCH DISPUTE."
This may help you also: Arbitration and Mediation FAQs | Verizon Wireless
You can dispute any charges by doing an Arbitration or Mediation. I have never done it, so I can not help much there but this all may get you started.
Let me know if any of this works! Good Luck! Please keep me updated. I really hope they help you.

Apple TV says turn on homesharing on computer to access my music library. When I go to the menu in iTunes it says turn off homesharing. So homesharing is on but it won't work. Why ?

Apple TV says turn on homesharing on computer to access my music library. When I go to the menu in iTunes it says turn off homesharing. So homesharing is on but it won't work. Why ?

The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)

My iphone 3gs is not working properly, when switched on it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and more often than not just resets itself.

My iPhone 3gs is not working properly and hasn't been since about September of last year. When switched on (Quite often it won't even turn on) it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and just resets itself over and over until power is gone. Occasionally after switching on and off a few times it functions normally for a few hours and some times even a couple of days but eventually always turns itself off and goes back to the 'Update Completed' screen. Does anyone know what might be causing this and/or a way of fixing it?

Morning JordenR,
Thanks for using Apple Support Communities.
You can resolve many restore issues using the troubleshooting steps documented here.
For more information on this, take a look at this article:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Best of luck,
Mario

I turned off firefox update but it is getting turned back on and telling me firefox 5.0 is available. I don't want firefox 5.0 until all my plugins work and I don't want to be bothered. I will followup in a few months.

I turned off firefox update but it is getting turned back on and telling me firefox 5.0 is available. I don't want firefox 5.0 until all my plugins work and I don't want to be bothered. I will followup in a few months on update. I use Ccleaner to delete tracks/history/cookies/passwords/site pref and to compress FF DB.

Hi czigrand,
Thanks for visiting Apple Support Communities.
Currently, you can gift dollar amounts or individual items (EG. songs) on the iTunes Store. See this article for more information:
In the iTunes Store, you can gift a dollar amount or specific music, movies, TV shows, or apps from your iPhone, iPod touch, iPad, Mac, or PC. Follow these steps to send a gift from the iTunes Store.
iTunes: Sending iTunes Gifts
http://support.apple.com/kb/HT2736
Best Regards,
Jeremy

HT6154 My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help ple

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