HT6154 My new phone says my password has been disabled

How do I get my password to work on my phone?

You need to place the iPod in recovery mode and then restore it via iTunes on yur computer. Restore from backup if you have a backup. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For more information see:
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

Similar Messages

When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!

Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB

HT4993 I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

I have tried to download apps and a window pops up saying apple id has been disabled. I have reset my password and it is still happening! Help

EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly.

I have restore my phone and i have treid to redownload my purchased but it saying my account has been disabled so what do i have to do?

i have restore my phone and i have treid to redownload my purchased but it saying my account has been disabled so what do i have to do?

You contact iTunes store support.

I keep getting emails saying my password has been reset but i am not doing it?

every week i am getting a reset your password link and then another saying my password has been reset.
i am running out of passwords to choose.
is it likely to be an error

Who else knows your Apple ID and password?
I would also change the password for the Mail account you use with the Apple ID since someone could have hacked into that mail account.
Furthers I would go to iTunes>Store>View Account and go to Purchase History see if there are any purchases that you did not make. If problem also contact iTunes
Contact iTunes

HT5624 my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck

HT5622 seems like every 3-4 days I get an email from Apple saying your password has been reset,if you didn't change it go to etc'

ipad 4
ALmost every few days I get an email from Apple saying your password has been changed.... if you didn't change please go to Apple and change your id password
I have had to do this for the 7th time in 4 weeks

If you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above.

It keeps asking me to sign into icloud everytime i go into my music. it also says my account has been disabled but it hasnt, it keeps asking me to sign into icloud everytime i go into my music. it also says my account has been disabled but it hasnt

i always have to sign into icloud and they always say my account has been disabled so i cant download anything!

You might want to go to Settings>iTunes & App Store, tap the ID, sign out, then sign back in. For iCloud, try deleting the account and signing back in. To do this, save your photo stream photos to your camera roll (unless already ther) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone and provide the password when prompted, then sign back in. (Your iCloud data will reappear on your phone when you sign back in.)

When i try to download an app, i get a message that says my applied has been disabled

when i try to download an app, i get a message that says my applied has been disabled, what can i do, i already reset my password??

Use this link to reset your Password (after answering some security questions)
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot?language=N Z-EN&app_id=93&s=523-523

I am trying to buy music and get a message "your password has been disabled"

Hi: I am trying to buy music from itunes for the first time and it asks me to log in. I get a message that says "password has been disabled, go to itunes support. It accepts the password for me to log in. Anyone has an idea how to get pass this? Thanks.

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

Why does it say my account has been disabled

I have set up a login and password and yet, when I try to log in, it says my account has been disabled. Why and how can I fix it?

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

HT201272 Says my appleID has been disabled but I am signed in? What is going on.

I just got an iPad and I signed into iTunes and the app store but when I try to download i get an error message saying my appleID has been disabled. I have checked my account and have no clue what is going on. Any suggestions.

Reset password: http://iforgot.apple.com.
If you still get the "disabled" message, contact iTunes Support: http://apple.com/support/itunes/contact/

HT2589 When I try to download an update from the apple store it says my ID has been disabled. But I can log into my apple acct. with that ID with no problem.

The APP Store shows I have 2 updates. When I enter my ID it says that it has been disabled. Yet, I can log into my apple acct. with no problem.

http://support.apple.com/kb/TS2446

TS1717 When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get emails.

When trying to purchase a song, itunes comes back and says my ID has been disabled. I am signed in and I get their emails.

It is very hard to contact live help unless you have Apple Care:
http://www.apple.com/support/contact/
Just to make sure you've followed the Express Lane this way (Account Management):
You're having a problem with your account, not the iPhone, so email via the Express Lane may be your only contact, sorry.

TS3988 when I try to purchase from the store now, it says my account has been disabled. WHY????

When i try to purchase from the store now, it says my account has been disabled. WHY??? I have purchased recently with no problems.

Ray88Ray88 wrote:
What do i do to correct this? ...
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT6154 My new phone says my password has been disabled

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