HT6154 phone enabled need help been like this for a while I think its a 2 possible 3

son locked his phone up its enabled can i not un lock it , using itunes?
thanks

Hello there,
It sounds like the phone is locked with a passcode you do not know how to reset. The following article should help you do that with iTunes:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Regards,
Sterling

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