HT6162 Hi i tride to up date my phone and did not work can i get some help to try again please and thank you, Debra Walker

Hi I tride to up dat my phone did not work.

Hello Litlemelt,
Thank you for the details of the issue you are experiencing when trying to update your iPhone.  I recommend reviewing the following article:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Thank you for using Apple Support Communities.
Best,
Sheila M.

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