HT6162 iOS 7.1 won't update on my iPhone 5 it keeps coming up with a error message

iOS 7.1 won't update on my iPhone 5 it keeps coming up with a error message

Update your device using iTunes
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update. 
http://support.apple.com/kb/ht4623

Similar Messages

  • HT4623 I'm trying to update my iPad but it keeps coming up with an error message but no explanation what the error is

    Trying to update to iOS 7.0.2 but not having any success,message keeps appearing telling me there's an error but doesn't tell me what the error is,any information on how to sort this problem would be appreciated

    Can you check that your Wi-Fi connection is working correctly?
    Do you get that error right away at the beginning of the download or much later?
    Have a look whether there is plenty of free space (several gigabytes) on your iPad to receive the new iOS 7 upgrade. Remember that the upgrade is downloaded in a compressed form.
    It's difficult for me to give precise advice without knowing what caused the error.
    If all fails, try to do the upgrade via iTunes with your iPad connected to your computer.

  • HT1339 My ipod won't restore. It keeps coming up with an error message.

    My ipod won't restore. It keeps coming up with an error message. that says "The iPod '_____' cannot be restored because it contains files that are in use by another application." How do I fix this?
    The only thing that's open is my itunes, so i don't see how anything on my iPod can be in use by another application.
    It also does this when I try to eject it, so I end up having to just unplug it instead of ejecting it, which I know is not good.
    And if it matters, sometimes I plug in my iPod and it doesn't register on either the iPod or in iTunes that my iPod is plugged in, so sometimes I have to re-plug it in. And my iPod these days will continue to say that it's syncing even though iTunes will say it's finished.
    Please help me!

    Go to your computer's System Tray and try ejecting.  If you can't eject, there is an application that is trying to access your iPod.
    Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
    Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
    Note that this is a good, general process any time you can't access any file.
    In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

  • My ipod won't sync and it keeps coming up with an error message saying "internal error" or it tries to get me to restore from a backup. All of my music and movies have been wiped from my ipod and the apps don't work. The backups don't work either. help.

    I plugged my ipod touch into my computer to sync it and it came up with an error message saying that it encoutered an internal error and it refused to sync.
    I then unplugged it and plugged it back in and this time it told me that I needed to restore from a backup or set it up as a new ipod. I tried to restore from a backup but it came up with the error message "Backup session failed" every time. I then looked on my ipod and all of my music and movies are gone though it still says that they are on the ipod in itunes. I decided to use the restore function and let that finish. After restoring it still doesn't allow me to sync or back up and The music and movies can still not be seen. I am currently attempting to copy the music and movies to my ipod though this did not work with my apps as they transfered but when I attempted to open them they just crash... If someone could please help me it would be great. It is driving me crazy.

    If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
    iPhone and iPod touch: About backups

  • Why is my MacBook Pro coming up with an error message when trying to update Software?

    I brought my MacBook Pro today and I have been trying to carry out the software updates, there are 9 in total. It takes about half an hour to download them all, then it tells me to restart. Once I have restarted, it then says it is installing the updates. After a minute it comes up with an error message. It then tells me that one or more of the files downloaded are corrupt!! Why is this happening as I have not done anything else with the laptop since I brought it??

    Just re-download the updates via Software Update or you can download standalone updaters from support.apple.com/downloads/.
    If you are on a slow connection it's probable that caused the corrupt files problem.

  • When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net.  I get error 651.  I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up.  I would like  a work around.

  • I couldnt update my itune as it was coming up with a warning message so i uninstalled it and now it wont let me re installl it? when i hit download off apple website it goes to thank you for downloading itunes but it didnt download.

    i couldnt update my itune as it was coming up with a warning message so i uninstalled it and now it wont let me re install it? when i hit download off apple website it goes to thank you for downloading itunes but it didnt download.

    Hi,
    Please uninstall your creative cloud desktop app and re-download it from the below link:-
    Creative Cloud Help | Creative Cloud for desktop
    and then follow the same steps that you have been following.
    Hope that works for you.
    Regards
    Sarthak

  • HT1222 hi  i can not updat the latetsr version of my itines, it keeps coming up with a error

    i have tried to updat eth elatest itunes keeps coming up with a error,
    has anyone had any problems updating th elatest version

    Possibly, but no one here can help you without specifics of the issue that is occurring like the actual error message.
    Just FYI, you'll get faster results if you search for the issue yourself instead of waiting on others to reply.

  • Im trying to download the latest update for my iphone4 and it keeps coming up with an error telling me that it has timed out.. help

    Im trying to download the latest update for my iphone4 and it keeps coming up with an error telling me that it has timed out.. help

    Disable ALL security apps - firewall, antivirus/spyware, etc. - running on you computer.

  • HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    Hello there, BundyA.
    Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    This section should prove useful:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • On a windows 7 PC, I tried to update to itunes 10.7 and nothing happens. itunes locks up. Just before this, I downloaded ios6 for my iphone 4 and it failed with an error message to that effect. The iphone is also locked up.

    itunes freezes up with no error message. Previous to this, I downloaded ios6 for iphone and that failed as well. The iphone is frozen too. Any ideas?

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
    Goodluck
    Atousa

  • Im trying to update my itunes but its keeps coming up with invaild signature. How do i fix it?

    Im trying to update my itunes but it keeps saying invaild signature. How can i fix this? Its driving me mad

    Assuming a PC restart does not fix the problem, the simplest thing is to get a friend to download the installer for you and put it on a memory stick.
    This issue has been associated with router problems.
    If a known good copy of the installer still gives the same error there may be a problem in Windows.

  • HT201210 i want to update my iphone 3g but it keeps coming up with an error at the end, how do i go about solving this problem?

    hi all,
    im having lots of difficulties updating my iphone 3g. i have plugged it into itunes, it goes ahead with updating and restoring. it goes through all the process but right at the end it tells me it was unable to do it and that there was an error. my phone now cant be used as it keeps telling me to connect to itunes which i cant do as the phone needs restoring.
    please could you advise me on how to solve this problem?
    thankyou

    and error code or the exact msg would help

  • I am unable to restore my iPad. iTunes keeps coming up with "unknown error (3004)" I have updated my Windows, tried searching for apple updates, but keep being told "cannot connect to apple server" HELP PLEASE

    The whole problem started when I was syncing my iPad to update it. iTunes for some reason, put it into recovery mode. I have done all the hints and tips for the error code, checked my internet connection & tried to restore on another computer, but it required an update of iTunes and would not connect to Apple server either.

    Here is the work around:
    When and if you get the same error it will prompt you to select one of three choices:
    You have to select the LAST choice ---either Cancel (if you do this you will keep going around in circles), Restore to YOUR settings (which is really a trick question), or Restore to Factory (sorry I can't recall exact language)
    Then in itunes select your ipad under "Devices" if it doesn't automatically...(YOU CAN SKIP TO #5)
    There will be 3 Boxes in the "Summary" screen for you to choose from:
    VERSION: DO NOT SELECT RESTORE, BACK.. I selected "Back up to this computer", OPTIONS: click on which ever box you desire (I did #1 & #2). Then I selected "CONFIGURE UNIVERSAL ACCESS" and hit "OK".
    In the bottom right hand corner you will see two choices, select "SYNC" and your ipad & computer should start the syncing process which could last a LONG time depending on how much data you have backed up.
    Sorry if this doesn't work for you but it's working so far for me! Good luck...and Apple please don't do this again! So very confusing!

  • HT1338 Every time I try to use software update the window opens to scan then crashes with an error message.

    I am having problems with a BT Yahoo account where the home page opens but it will not let me open e-mail. When you click on mail it takes you to an upgrade page where there is a button for you to continue without upgrading. When you click on that it freezes. To compound this problem I cannot access the upgrade ststem on the Mac itself as it tells me there is an error. I am stuck on 10.3.9 as I purchased a 10.4 upgrade disk (official) ages ago but every time I ran it the computer crashed so I gave up on it. I still require classic on this machine on the odd occassion hence why I am stuck in the past. My iMac runs on 10.6.8 and the mail is accessable on that with no problem. HELP!!

    Start up from that Mac OS X 10.4 disc you have.  Insert disc in optical drive and start up with the C key held down.  On the first Installer screen, from the menu bar, under Utilities, select to run Disk Utility.
    In Disk Utility, select your startup volume (usually "Macintosh HD") in the sidebar and go to the First Aid tab.  Run Verify Disk.  If it reports a problem, that may be the reason for your long-term difficulties. You hard drive volume has data corruption. 
    You can try Repair Disk in Disk Utility.  However, it would be a very good idea to have a backup of the data on that disk, in case the attempt to repair makes the problem worse.

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