HT6170 Security answers and email
I have forgotten my security answers and I am not receiving an email to reset them
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Similar Messages
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Forgot my security answer and recovery emaill..got 10usd inside..
Call Apple. I just had this same problem and they were very helpful in resetting my questions so I could get back in.
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I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything! Please have me!
Contact itunes store security
expresslane.apple.com > itunes > itunes store > accounts and billing -
What the ****? I don't remember my **** security answers and I just put $35 on my iTunes account and I am not able to buy anything! I'm so mad! I anwered those questions stupidly and I did not pay attention. And that extra email? I don't have a clue. I am seething and desperate. & I refuse to create a new account with all that mula on the line.
If you don't have a rescue email address, or you don't know what it is (you won't be able to add/view it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
i have forgotten my security answers and not receiving mails on my email id, how do i change my password?
Hello,
Your best bet and least run-around will be to contact Apple support team. They'll kindly help you change your email ID and reset your password, thereby changing your security questions as well.
The number is 1-800-275-2273
or
https://getsupport.apple.com/GetproductgroupList.action
Best wishes -
Hi , please I forget my security answer and they can not send it to my email ! can you help me please ?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102469) -
HT201485 I forget my security answer and rescue email address
I Forget my security questions and rescue email address...
mine one is IOS 8.1.2
i wan to buy iTunes buy it need me to enter security answer but I forget it and i try to reset my security answer but I forget the email address. So how I reset the security answe
I Forget my security answer and rescue email address ... Hope will get ur help soonestYou won't be able to view and/or change your rescue email address until you can answer your questions, if you can't remember the address then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then view (and/or change) your rescue email address for potential future use : http://support.apple.com/en-us/HT201356 -
i forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help
Well, of course a rescue address which is the same as the main address (which doesn't work) isn't a lot of use.
Please see Kappy's comprehensive User Tip:
https://discussions.apple.com/docs/DOC-4551 -
I can't remember my security answers and there isn't a link to send them to my rescue email
I can't remember my security answers and I need them to make my first in-app purchase. The link to send them to my rescue email did not pop up and now I am locked out of my security questions screen for eight hours. What do I do?
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
Forgot security answers and rescue email
I WANT TO MAKE A IN APP PURCHASES AND IT ASK ME TO FILL IN THE SECURITY ANSWER, I FORGOT MY APPLE ID SECURITY ANSWERS AND RESCUE EMAIL TOO, ALSO TRY CALLED SUPPORT CENTER BUT THE SUPPORT CENTER IS CLOSE. WHAT CAN I DO NOW ? PLASE HELP ME (T-T)
Wait for the support center to open. If you're desperate enough, create a new Apple ID, download that game from it, and then make the purchases; you won't be able to transfer previous purchases or iTunes Store credit between the Apple IDs.
(101088) -
Security answers and rescue email
Alright, so I forgot my security answers and when I set up my Apple ID account, I did not include a rescue email. Since I don't have or know those; I'm unable to purchase items from iTunes. I need help on knowing what to do.
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90928) -
I forgot all my security answers and I've forgotten my second email
I forgot all my security answers and I've forgotten my second email and I want to buy apps
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106718) -
I can't seem to remember my security answers and I'm not able to set up a rescue email address and I don't know what to do.
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107599) -
I have forgotten my answers to my security answers and changed my email how can I get my answers to purchase off the store
Click here and request assistance.
(80557) -
Forgot Apple ID password, also security answers and failsafe email is inactive
i have Forgot Apple ID password, also security answers and failsafe email is inactive, what do I do?
Click here and contact the Account Security team without going through AppleCare.
(116770)
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