HT6322 I cant recuperate my in-app purchase. No option in app And develop not  Reachable... What can i do?

I cant recuperate my in-app purchase. No option in app And develop not  Reachable... What can i do?

You can try contacting the support staff for the stores at http://www.apple.com/emea/support/itunes/contact.html they sometimes will reimburse, but it is on a case-by-case basis.

Similar Messages

  • I upgraded my iPad (3rd gen) to iOS 7.  When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down.  What can I do?  I am using a Windows 7 machine.

    I upgraded my iPad (3rd gen) to iOS 7.  When I go to iTunes and look at the summary and to the "Apps" list tab, iTunes stops working and shuts down.  What can I do?  I am using a Windows 7 machine.

    Hi thanks for the encouragement.  It's not that the severs are "swamped", iOS 7 has been successfully installed.
    I can't access the apps list in iTunes because it *****
    down.  Its pretty frustrating because many of my apps require me to manually transfer files into iTunes first to view
    them.  Not sure if the servers being swamped is an issue for me, unless they release a bug fix through another version of iTunes.
    Has anyone else had this problem?  My iPad is pretty useless unless I can access my app list in iTunes....

  • There are 2 apps that unable to restore in-app purchasing after restore iPhone, TopikMiddle and TOPIK Card. What is happening with it?

    I paid $0.99 for each apps TopikMiddle and TOPIK Card.
    I can not restore these in-app purchase
    What should I do?
    Or I lost my money for nothing?
    What will Apple do in this situation?
    Please help!!!

    Several erroneous things in your post.
    1. You don't have to restore the iOS to restore the last backup.  After disabling automatic syncing on connection to iTunes (iTunes Prefs > Devices > Disable....), connect phone and right-click the device tab and select "Restore from backup." This restores the last backup without deleting anything on the phone.
    2. If you had to restore the iOS, you could transfer your apps and other purchases to the iTunes library first - same procedure as above but select "Transfer Purchases."
    3.  If you did lose apps, you can re-download them without paying again, unlike music or media.

  • Help! i just paid £6.99 for a movie app and its not working what can i do?

    Please will someone help me? i just downloaded an app called mobile cinema and it says on the app to watch all the movies you need to purchase the full app at £6.99 which i did and then when i clicked on the movies it is just taking me to the imdb website its not letting me post a review on itunes and when i click the app support button its all in a foreign language, how can i get a refund or find out why the app isnt working

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • I cant open my webrowser at all i try opening firefox and it dosent open what can i do?

    i need help i try and run firefox and it just dosent open i can use other browsers just not firefox which i love using more how can i fix this asap?

    Hi b:
    No apology necessary.
    Go to your home folder (abbreviated ~). ~library>preferences. Drag the preference file I indicated (plist) to the trash and restart your computer. OS X creates preference files as needed. It is not a cure all, but corrupt preference files (rare, but it happens) can cause all sorts of strange behavior.
    Barry

  • HT1339 i cant log into instagram fro my ipod it says error & connection to log in server is in error. i deleted & installed the app again. it still wont allow me to log in what can i do ?

    i cant log into instagram fro my ipod it says error & connection to log in server is in error. i deleted & installed the app again. it still wont allow me to log in what can i do ?

    iOS: Troubleshooting applications purchased from the App Store
    Contact the developer/go to their support site
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • I transferred my iTunes library from Window PC to MacBook pro and now I cant play songs that I purchased with an earlier ID and Password.  How can I get around this problem?'t

    I transferred my iTunes library from Window PC to MacBook pro and now I cant play songs that I purchased with an earlier ID and Password.  How can I get around this problem?

    Authorize the computer.
    iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050

  • Getting falsely charged for in app purchases from a game app and no response nor action taken to be reimbursed for the app as well as iTunes

    Getting falsely charged for in app purchases from a game app and no response nor action taken to be reimbursed for the app as well as iTunes

    no and hd as well bash or times response i've itunes. reply yet contacted bingo fifty

  • TS3354 I purchased a movie, I have downloaded it to my IPad, when I click on my videos app, it's blank and nothing comes on, what can I do to watch my recently purchased video?

    I purchased a movie, I have downloaded it to my IPad, when I click on my videos app, it's blank and nothing comes on, what can I do to watch my recently purchased video?

    Have you checked that the App is compatable with your 2nd Gen iPod and its iOS version...
    The 2nd Gen can Only go to iOS 4.2.1

  • TS1702 I bought an in-app purchase for toy defense, but it is not there.  What do I do?

    I bought an in-app purchase for toy defense, but it is not there.  What do I do?

    Contact iTunes
    Apple - Support - iTunes - Contact Us

  • HT201272 Hi there, I recently purchased an app and I need to re download it onto my iphone 4s. The app is saved on my laptop and is not available on my app store download history. Can anyone advice how I can redownload it from my laptop?

    Hi there, I recently purchased an app and I need to re download it onto my iphone 4s. The app is saved on my laptop and is not available on my app store download history. Can anyone advice how I can redownload it from my laptop?

    You just resync your iPhone with iTunes on your laptop.
    If you are logged with the same Apple ID on both devices it should be available to download from your phone:
    Open App Store app > Updates > Purchased

  • I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED!  How do I get it or a refund?

    I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED!  How do I get my purchase or a refund?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4098 I have a subscription to The Telegraph which I purchased before changing my email and apple ID.  How can I get iTunes to transfer this purchase and put it under my new apple ID?

    have a subscription to The Telegraph which I purchased before changing my email and apple ID.  How can I get iTunes to change it to current ID

    Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
    Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID.

  • I downloaded Lion from the app store on to my iMac and did not save it to a thumb before installing.  Do I have to buy it again to install on my Macbook Pro and iPad or is there another way to do that?

    I downloaded Lion from the App Store on to my iMac and did not save it to a thumb before installing.  Do I have to buy it again to install  it on my Macbook Pro and iPad,  or is there another way to do that?
    All my electronics are about a year old.   iPad is Model MB293LL (4.2.1) only wi-fi - no phone.
    MacBook Pro is  OSX 10.6.8 Build 10K549.  Also have an AT&T iPhone that I basically use as a Palm, since I changed carriers.
    Thank you for your help. 
    ps: I got an error message and it looks like this did not get posted the first time.  2nd try.

    Open the Mac App Store on your MacBook Pro
    Hold the Option key and click on “Purchases”
    Hold the Option key and click on “OS X Lion” from the purchased app list
    “Installed’ should now say “Install” which allows you to download OS X Lion.
    This assumes you are using the same Apple ID on both computers.
    Lion does not get installed on an iPad. It runs iOS.

  • My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

    My purchases were corrupted and will not download, what do I do?, My purchases were corrupted and will not download, what do I do?

    If restarting the computer and iTunes doesn't work you can try one of these suggestions.
    1. If items appear (maybe in grey or different from working songs) but don't play you can try to delete them from your library so they will no longer seem to be there to the iTunes store. 
    a) select the item
    b) press option and delete key assuming a mac keyboard
    c) yes, send them to trash
    d) restart Itunes, go to store, check for available downloads, and select download all
    HERE IS ALTERNATE FROM APPLE SUPPORT
    Note: Downloading of previously purchased movies is available in the United States only.
    Open iTunes 10.6 or later on your computer. (You can download the latest version of iTunes here.)
    If you're not already signed in, click Sign In, and enter your Apple ID and password.
    After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS section.
    From your Purchased page, click the tab for the content type you're looking for (Music, Movies, TV Shows, Apps, or Books).
    Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
    Click the download icon to the right of each item to download that item.
    Notes:
    To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see, this article.
    If they are offered for purchase in 1080p, you can download previously purchased 720p HD TV shows and movies in 1080p. Learn more about downloading in 1080p.
    Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
    Additional Information
    Learn more about which content types are supported for iTunes in the Cloud by country, as well as where iTunes Match is available.  Related Articles
    Read more about syncing purchased apps from the App Store in this article.
    For information about enabling Automatic Downloads, see this article.
    For information about associating a device or computer to your Apple ID, see this article.
    For information about troubleshooting apps purchased from the App Store, see this article.
    For information about resuming interrupted downloads, see this article.
    For information about watching previously purchased TV Shows on Apple TV (2nd generation), see this article.
    For information about adding a computer or iOS device to iTunes Match, see this article.
    For information about subscribing to iTunes Match, see this article.
    IF THE FIRST CASE APPLIES AND YOU ARE USING A PC THEN TRY ANOTHER KEY ALONG WITH DELETE TO REMOVE THE CORRUPTED ITEMS. 
    I THINK IT IS CONTROL AND DELETE BUT MAY BE ALT OR SHIFT WITH DELETE

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