Htc 816 speakers problem after making skype call

yesterday i installed skype application from playstore and run it and login with my id ,used voice and video call with my brother ..for few minutes kept for loudspeaker too after closing call with my brother ..i wanted to listen songs from music player ..when i opened music player the sound is coming from only top speaker that too very low and sound from bottom speaker is not coming ..when i play any music it plays from top speaker that too low sound ..... so ,for testing purpose ...i reset my phone ...it works fine after resetting ...then again repeat same procedure ...same problem i m getting My phone HTC816 dual sim please waiting for your positive reply ...... please give me reply

Please,  run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.

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