HTC DNA stuck in update process

I am trying to update my HTC DNA and for the past hour it has been stuck. It restarted the update process 3 times within an hour and it keeps getting stuck in the same place. It is plugged in into a charger into a power strip. What can I do, if anything?

    laurawuollet,
We want you to be able to enjoy the new software update on your HTC Droid DNA! Have you tried to factory reset your device then try the update again? http://vz.to/RM2KBN
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