Htc incredible's touchscreen fails inthe middle.

HTC Incredible's touchscreen works on the parameter of the screen but not in the middle. A week ago it started with the letter " T " not responding....then the " Y " a couple of days later failed to work. Now, in all apps, the center of the screen does not respond.
Is the touch screen that fragile? I have not dropped it or any other type of hard impact, as far as I can recall. The devise worked great for the last six months, and I love the devise, but I hope it wasn't made with such fragility.
Is the touch screen breaking ? or starting to fail ? or is there a reset system to re-calibrate the touchscreen ?
Any help would be great.
Thanks,
haydon33

Hey AJS_OR!
We accept rants in all shapes and sizes around here so I'm extremely glad you posted. Based on your description of the issues at hand, it seems like there are quite a few things going on. Getting your phone into safe mode would be our best bet so as to isolate the issue to the device or potentially an application. May I ask if you tried this directly after running a factory reset (I noted that you said it won't process properly the first time you tried)? If you can try one final reset and then safe mode before loading your information this may help http://vz.to/ruJiUa .
Also, does your device have an extended warranty through insurance? If necessary, we'd love to get you a replacement before your upgrade comes up. And speaking of upgrade, if you're not too awful fond of large phones, you can view all our devices and their specifications at http://bit.ly/nD0WuY .
EvanO_VZW
VZW Support
Follow Us On Twitter @VZWSupport

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(Deleted post..same information already posted on this discussion:https://community.verizonwireless.com/thread/784556)
Message was edited by: Verizon Moderator (M)

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tmaxx wrote:
This is my first post here. I have a Verizon HTC Incredible. I've had it for about a year. I noticed recently that it will power off on it's own. For instance, I may open the internet and it will power off. The battery may show it is 50% charged. Also, I can plug it into my USB charger on the laptop. I wait until the charging light is green and power it on. During the time it is powering on, it gets to the point where it is just about finished and then the charging light goes orange and it powers off. I am not sure what is going on here. I was going to try to install the battery widget so I can monitor the battery temperature, but I can't get it fully powered on to install the widget.
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tmaxx,
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Htc incredible's touchscreen fails inthe middle.

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