HTC incredible won't boot

When I power on the start-up graphics appear, but the phone does not boot.  Also, I see no sim inside the case.  Please advise.

The original HTC Droid Incredible, Droid Incredible 2 or the Droid Incredible 4G LTE model?
Is the battery fully charged?

Similar Messages

  • HTC Incredible stuck, Wont boot

    I just got my phone literally 5 hours ago, I just got everything set up, contacts added, Etc, I go to plug it into my computer to put some music onto the phone and the phone just shuts off, I go to turn it on and it stays at the "HTC Incredible" screen, And just sits there, So I removed the battery, Soon as I put the battery back in, It jumps right back to that screen and sits there, I cant power down, no nothing, so i tried removing the battery, And putting it back in and hitting Power + Volume down, Tried every option there is.. Nothing, Just goes right back to the "HTC Incred." screen.. Unfortunately, Verizon was closed before I could get there, anyone know a fix, Or am I stuck taking it to the store tomorrow?
    When I run the Simlock, It says 255: not key-card!!!

    Here are a few options to try. First make sure your phone is disconnected from the computer.
     Try to perform a battery pull when you see the "HTC Incredible" screen. If after powering up your device and you still get the "HTC Incredible" screen then try to perform a hard reset.
    *Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
    Follow these steps to perform a hard reset:
    Press and hold down the Power Key
    Touch Power OFF
    Touch OK
    Press and hold the Volume down key then press the Power / End key.
    When the HBOOT screen appears, release the keys.
    Press the Volume key to select CLEAR STRORAGE then press the Power / End key.
    If prompted with Do you want to start update?, press the Volume down key to choose No. When prompted, Do you want to reboot device? press the Volume down key to select No.
    This boot process takes several moments, reference the progress bar located in the upper-right. If the device hangs or freezes, remove / replace the battery.
    Press the Volume up key to select Yes.
    Please let me know if this helps!

  • HTC Incredible - Won't stop rebooting

    My HTC Incredible has been cycling on and off, continuously, for the past 3 hours. I brought it into the store last week and they said the only way to fix it was a hard reset, and that this happens often when you download applications. I didn't want to lose all my photos (haven't figured out how to sync the phone with my Mac), so didn't do the hard reset there.
    Now I can't even make a phone call to get support.
    A few questions:
    1. Are there other solutions people have found to get the phone to stop rebooting? I've been taking the battery out but that doesn't seem to help.
    2. Is this the case with all PC phones -- where like PCs, they get viruses all the time -- so should I bite the bullet and buy an iPhone before my contract is up?
    Thanks so much for any help you can give!!

    Hi amynyc,
    I completely understand your frustration.  I  agree with the store rep and would suggest a Master Reset:
    Touch Settings 
    Touch SD & phone storage
    Touch Factory data reset
    Tap Reset phone or Reset phone & internal storage
    Tap Erase everything
    However, as long as your pictures are stored to your SD card vs. the internal memory of the device, they will not be erased after completing a Master Reset.  Additionally, if you would like to store you pictures to your PC, you will need a Card Reader. I am hopeful this information will resolve your issue.  Please advise if require further assistance.  
    Thank you for you contribution to our community forums,

  • HTC Incredible - Screen won't awake.

    I've had the HTC Incredible since it first came out and up until yesterday have not had any problems. I don't know what happened, but some how the phone will no longer wake up except by pulling the battery. I can turn the screen off by pushing the on/off button on top, but once the screen is off, I can't turn it back on unless I pull the battery out and turn it on. I'm going to go in the local Verizon store in a bit, but thought I would check in here for any possible solutions as well. Thanks.

    Thanks for the replies. Took it in on Friday and the service tech couldn't figure out what was wrong. They tried doing a clean swipe, but that didn't fix it so a replacement should be arriving on Monday.

  • HTC Incredible phone locked up

    I'm having all kinds of problems with my HTC Incredible phone but I'll be happy if someone could tell me how to restart my phone.  There was a update for Verizon App. icon, so I let it update, now it goes from this red eye picture to HTC quietly brilliant screen, then this screen with random words all over it. When I hold down the power button, nothing happens, wont shut off, wont restart nothing.

    The screens you're describing are what I see when I restart: The Quietly Brilliant screen, the Droid eye, then the Droid words all over it ... this is the final screen until it boots up on its own. Are you saying it's not progressing past the Droid words screen? You're not touching the power button then, are you?
    Try pulling the battery. Once you put it back in, let it start up on its own and see what happens. It takes a minute or two, so be patient. Post back and let me know what happens.

  • HTC Incredible and future 4G network

    Does any one know if the HTC Incredible will be compatible when Verizon's network upgrades to 4G?
    Verizon has been installing fiber optic equipment in their cell sites, I think 4G is coming soon.

    4G won't be for use on phones for 2 more years at the earliest and it won't be practically viable for 3.  It doesn't look like Verizon is going to worry about any intermediary systems like Wimax as Sprint did or HSPA+ like TMobile did (I think AT&T is still considering an HSPA+ system but as far as I know isn't committed to it yet). We would be on a Wimax system if we did go to an intermediary because it is a sort of expanded CDMA.  I imagine that Verizon being fairly comfortable right now on top and not likely to fall too far in the next 2-3 years is pretty comfortable with having a good stable fast 3G network that covers more area than any one else and is going to spend most of their system upgrade money on pushing LTE out here as quickly as possible while everyone else wastes money on intermediary technologies that so far are proving somewhat lackluster. 
    All that being said no the Incredible will not be able to take advantage of LTE or even Wimax should they for some reason decide to go that route.  3G will be supported probably for atleast another 5 to 10 years after that as probably will 2G.  Considering LTE is a considerably different technology I would wager probably more like 5 than 10 but it will depend on how long it will take for people to get rid of their older tech for newer.  I know people with borderline antique cell phones still operating.  One girl I know has a phone that can't send or recieve texts.  I barely remember the last phone I had that couldn't do that or even when that was last an option.  I felt like asking if she realized how often free phones were available. 
    So they will keep the system up for a while for late adopters but in all reality by the time you are replacing your incredible you probably still won't have an LTE option.  According to the current official timeline LTE will be available for smartphones first around the end of 2012 and only in major cities.  Late 2013 - Early 2014 for full blanketing.  Expect slightly longer time than that because of equipment shortages, and unexpected pitfalls.  We will all probably have at least one more phone on our new every 2 before whether or not it supports LTE is even a concern. 
    OK I take it back your next phone will probably be LTE.  By the end of this year they expect to have LTE rolled out to major cities.  The plan is by the end of this year to have modems running LTE on the network.  By early 2012 they plan to have doubled their coverage and start rolling phones out and they will effectively blanket the country by 2013.  So yeah hopefully your next smartphone will be LTE and we will be living it up.  Probably by then X86 chips will be the norm maybe even AMD will get in on the game and we will have 2Ghz phones or so, possibly even multicore. 

  • Htc incredible's touchscreen fails inthe middle.

    HTC Incredible's touchscreen works on the parameter of the screen but not in the middle.  A week ago it started with the letter " T " not responding....then the " Y "  a couple of days later failed to work.  Now, in all apps, the center of the screen does not respond.
    Is the touch screen that fragile?   I have not dropped it or any other type of hard impact, as far as I can recall.  The devise worked great for the last six months, and I love the devise, but I hope it wasn't made with such fragility.
    Is the touch screen breaking ?  or starting to fail ?   or is there a reset system to re-calibrate the touchscreen ?
    Any help would be great.
    Thanks,
    haydon33

        Hey AJS_OR!
    We accept rants in all shapes and sizes around here so I'm extremely glad you posted. Based on your description of the issues at hand, it seems like there are quite a few things going on. Getting your phone into safe mode would be our best bet so as to isolate the issue to the device or potentially an application. May I ask if you tried this directly after running a factory reset (I noted that you said it won't process properly the first time you tried)? If you can try one final reset and then safe mode before loading your information this may help http://vz.to/ruJiUa .
    Also, does your device have an extended warranty through insurance? If necessary, we'd love to get you a replacement before your upgrade comes up. And speaking of upgrade, if you're not too awful fond of large phones, you can view all our devices and their specifications at http://bit.ly/nD0WuY .
    EvanO_VZW
    VZW Support
    Follow Us On Twitter @VZWSupport

  • Verizon, why is HTC Incredible such an awful device?

    Hey Verizon,
    I wonder if you actively read/censor these forums because here is my question:
    Why do you continue to sell/support awful phones such as the HTC Incredible?
    I'm on my 2nd Incredible which is properly updated, yadda yadda yadda. It still suffers from common issues that YOU DENY exist. I'm on my second replacement phone (due to a reboot loop, which although was well documented in various parts of the internet you swear didn't exist) which now exhibits the same issues (only now it's out of warranty, convenient for you, yeah?). Of course, despite a multitude of internet posts, youtube videos showcasing the behavior, etc., you swear it doesn't exist. So my question to you is why do you continue to ally yourselves with such shoddy products/maufacturers?
    Certainly you must expect that people will be upset when they purchase a device that doesn't last the terms of your 2-year contract (I'm up in December, and you can bet I'm not continuing)? Certainly you must feel the financial letdown from folks cancelling after their 2-years are up and jumping ship to ATT, T-Mobile, Virgin, or (the really smart) deciding US wireless is a sham? I'm assuming this must hit your bottom line or your shareholders somehow?
    I'm sure your average smartphone user doesn't want to remove his/her SD card periodically to prevent (temporarily) reboots, and doesn't want to factory reset their phone to get an OTA update that YOU KNOW is faulty. My phone rarely operates free of issue as a phone, free of issue as a camera, or free of issue as a smartphone. Of course yes, I know those problems that many people are having and have documented on these forums and others don't exist (in your minds at least) but humor me here. 
    Why do you continue to push devices you know are sub-par and you know won't last? What do you expect to gain?
    Personally, I'm free from my 2-year contract (wish I could have had a phone that lasted that long) in about 60 days, which is a huge relief because I've grown tired of paying for 4G LTE service when the majority of the time I'm in 1X (not to mention your illegal data throttling on my Grandfathered "unlimited" account once I've hit the 2GB limit that I never agreed to. Breach of contract anyone?), at which point I'll be dropping your business forever. So, one account soon to be down, how is that business model working for you Verizon?
    If you've made it this far (and if this post is miraculously not deleted) I urge you:
    Consumer: drop these ******** as soon as you can.
    Verizon: get in touch with me, you've got all my info. Lend me a phone that will work (a WORKING phone, one capable of sending/receiving calls without random reboots) until Dec 06th and after that I'll send it back to you along with my last payment and we'll  never have to converse again.
    If you're in a similar boat forum members, please chime in.
    Thanks for your time.

    My Incredible was lovely. Didn't have a single issue with it. Traded it in for a Moto Razr M and somehow I feel like I ditched an old faithful friend. My first Razr M crapped out and let me down. Had to exchange it for another one.  Sure Verizon's expensive and their data allowances are meager, miniscule and paltry, but I can live with that for now. So everyone's experience is different. Sorry you've had issues with your Droid Inc.

  • Htc Incredible stuck in loop

    Hi i have an htc incredible its stuck in a loop it never goes past the the first incredible screen to put it in safe mode when going to boot menu it wont let me factory store or anything when i push the power button to choose it goes back to the first incredible screen then starts looping again, any suggestions?

    Press and hold down the Power button.
    Select Restart
    Select Restart
    Press and hold Volume down then press and hold the Power button.
    When the HBOOT screen appears, release the keys.
    Press Volume down to select Factory reset then press the Power button.
    This boot process takes several moments, reference the progress bar located in the upper right. If the device hangs or freezes, remove and replace the battery

  • Computer Won't Boot Up

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    Since that one time I put the computer in hibernate and when I tried to bring it out it told me it failed when coming out of hibernate so it went to reboot and now won't boot.
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    Specs: http://support.hp.com/in-en/product/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/5191856/model/5...
    Manual: http://h10032.www1.hp.com/ctg/Manual/c03099531
    Check warranty: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us&lc=en
    Order recovery USB: http://support.hp.com/in-en/product/HP-Pavilion-dv6-6c13cl-Entertainment-Notebook-PC/5191856/model/5...
    Contact HP: https://support.hp.com/in-en/contact-hp/product/HP-Pavilion-dv6-6c00-Entertainment-Notebook-PC-serie...
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    For salvaging the data from old HDD, I suggest you take out the drive. Connect it to another PC using SATA to USB adapter - copy all the files you need.
    http://www.amazon.com/Anker®-Converter-Adapter-Cable-included/dp/B005B3VO24
    Regards
    Visruth
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

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    Quote
    Originally posted by syar2003
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