Htc One and smartwatch 2

Hello there. My new SW2 will not connect to my HTC One, which is on Android 4.3.
Every time I try to connect and install the software from smart connect I get the message "different certificates of host app and smart connect. Host app cannot start."
What can I do?

Have you installed the SmartWatch 2 app needed https://play.google.com/store/apps/details?id=com.sonymobile.smartconnect.smartwatch2&hl=en - Try that app then try connecting your or pairing your watch to your phone
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

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HTC One and Verizon Fail

>> Duplicate post removed to comply with Verizon Wireless Terms of Service. See HTC One and Verizon Fail <<
Message was edited by: Verizon Moderator

Every company has different phones and features...vzw has plenty of phones with an fm radio.. It never hurts to do a little research when buying a big ticket item like a $600 cell phone...

TS1389 Hi, I am Natalie Prince and I opened my Itunes account in 2006 when I got my Ipod. I purchased lots of music. Over the years I haved changed computers and phones. I now have an HTC One and I want all the songs from my old account on it.

I think I had an old itunes id. When I go to Itunes on my program list all of my music comes up, there are probably a hundred or two songs. But it never let me burn them to anything other than my Ipod. I changed my password so now when I pull up my account there is no music. Can anyone tell me how to find my old account and then copy that music to my HTC One.?

elkelawdog wrote:
I think I had an old itunes id.
Either you did or did not. Do you not remember?
elkelawdog wrote:
But it never let me burn them to anything other than my Ipod.
Media is not burned to iDevices. Burning an iDevice would destroy it.
Why will iTunes not allow you to sync media to the iDevice? What happens when trying to sync media to an iDevice?
elkelawdog wrote:
I changed my password so now when I pull up my account there is no music.
Changed password to what?
Pull up what account?
What does this have to do with iTunes?
One does not pull up an account to access their media, they simply launch iTunes.
Changing a password has nothing to do with accessing the media on the computer when one launches iTunes.
What is the actual issue that is occurring?
elkelawdog wrote:
Can anyone tell me how to find my old account and then copy that music to my HTC One.?
iTunes has nothing to do with putting media on a non-Apple device.

Defective HTC One and TERRIBLE Service from Verizon

Monday evening my phone stopped charging and started going into car mode whenever I plugged the phone in. It was getting close to closing time so I headed over to a local Verizon store. I was in Boston and away from my awesome independently owned Verizon store so of course I proceeded to wait for 25 minutes for someone to help me. Eventually someone helped me and he was actually quite helpful. He did a soft reset and the phone seemed okay. He told me that if I had the issue again to just call up and they'd ship me a warranty replacement. Two days later the phone began going into dock mode and the screen was flickering between dock mode and whatever I was trying to do. I headed over to the same Verizon store because I was unable to call the warranty center on my defective device. When I got there, after waiting yet again, I dealt with an extremely rude and exceptionally useless employee. I told him that I was there because I was unable to call Verizon on my phone yet after he couldn't go through the warranty process on his ipad because the HTC One is 'too new' he handed me a phone number(which I already had) and said there was nothing more he could do for me. Frustrated I left to call Verizon. Luckily my phone felt like working now and the employee I dealt with insisted I do a hard reset before they send me a warranty replacement even though everyone else had ensured me it'd be an easy process. Eventually I was able to do the reset later that day and the phone was okay for a day, but then the issues reappeared. Last night I called Verizon and they told me that I won't receive my replacement until MONDAY. My phone is on my family's family plan, but I'm honestly considering leaving Verizon personally after this and hopefully I'll be able to sway them as well. We've been Verizon Wireless customers for 10+ years as well as FIOS and business customers for a long time and Verizon's handling of this situation was beyond poor. To make matters worse, now that I'll be waiting four days over the weekend for a replacement, the One seems to be getting worse - this morning it took a three soft resets, one hard reset, and two more soft resets to get it to charge. Good luck with this phone guys.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Has anyone gone to europe with an htc one and used a prepaid SIM there?

I will be going to Europe (france and spain thus far) in september and would like to be able to use our smartphones. I hear that outside of the USA, if you purchase a prepaid SIM (they run like 10euro for 1000/1000/2gb) it will work just fine. Can anyone verify this?
Thanks!

jltravels,
It sounds like you are going to be visiting some beautiful places! We would love to make sure you are able to use your device while traveling. To find out all the information regarding traveling and using your device while outside the USA reach out to our Global Department http://vz.to/1eyPfPp
LindseyT_VZW
Follow us on Twitter @VZWSupport

I have a HTC ONE and am getting a continual message of "Google has stopped working", cancel or send report....I checked the app and can't find anything weird, what's going on???

Help with google +

Thanks for the additional details mnslider. Let's make sure that we figure this out. Is the device software currently up to date? You can check by going into Settings, Software Update, and Check New. As well you would be able to uninstall or clear the data and cache for that application to see if that would help. As well you would even be able to disable the application all together. Does the Google Play store state that Google requires an update? Take a look here to see how we can try to uninstall or clear the application data http://vz.to/1rUms7V.
AdamG_VZW
Follow us on Twitter @VZWSupport

HTC One M8 Led notification light

just got the new HTC One and the led does not flash when i get a notification like a text or email. all those options are checked in the settings under Display

Safe mode test completed using app "LED Tester" (as Light Flow couldn't be found in safe mode although App Manager indicates it is installed). LED did not work on any color chosen.
Just to make sure all of my attempts to solve are in this thread:
ensured all notification setting were set as per B33 link above and tested with Light Flow and LED Tester
never tested with charger plugged in
factory reset, clearing everything that was installed and avoided setting up Google creds so as to not install apps from my profile and tested with Light Flow and LED Tester apps
safe mode and tested with LED Tester
To date (took delivery 2 days after VW made online purchase available to the public) the only time the LED has illuminated is when charging showing either orange or green (depending on charge state).
BTW, thank you AdaS_VZW for proactively reaching out to help. Very happy with that!

HTC One Wi-Fi Connection Issues - Please help!

I need major help!
I am currently on my third HTC One, after two attempts at a solution, and I am still having the same problem. Here it is: I will connect to my Wi-Fi at home, successfully browse a few pages online, press the power button to put it to sleep, press the power button again to turn it back on, then see (in the status bar) the Wi-Fi disconnect then reconnect, try to browse more pages online with no luck because the connection does not work. The only way I can consistently get Wi-Fi to work on this phone is after waking up my phone from sleep I have to turn Wi-Fi off then back on to re-establish the connection.
I've check my settings extensively and changed a few defaults in an attempt to get this to work. Here are my settings currently: "Keep Wi-fi on during sleep" - Always; "Wi-fi Frequency band" - 5 Ghz only; "Wi-Fi optimization" is checked; "Best Wi-Fi perfomance" is checked. My Wi-Fi password was entered correctly and I am currently writing this on a laptop connected to the same home network.
I am at my wit's end. I just want this beautiful phone to work properly. Are there any suggestions as to what might be causing this and how to fix this situation? Or am I doomed to an endless cycle of HTC One exchanges until I find one that works? Please help! Thanks.

It seems that rebooting worked for you. That's great!
Here's what happened to me:
I purchased two HTC One phones, one for me, one for my wife. Both could not connect to my 2.4GHz wifi router. I did all the usual steps, reboot router, change password and reboot, switch from 128-bit encryption to 64-bit encryption and reboot, etc. Nothing worked.
The problem: Android 4.2.2
The solution: Upgrade to Android 4.3 (Jelly Bean) via the [Settings] - [Software Update] - [Check New] menu
But how to upgrade when you cannot access WiFi? Call Verizon. They will either temporarily extend your data plan to allow you to download the massive 500MB installation package or work with you to put the update on a laptop where you can then transfer it to your SmartPhone via the memory card, or over USB.
This is not meant as a plug for Verizon, but I must say the technical folks are pleasant, patient, and very capable. And now my HTC One, and my wife's, are happily communicating with many different WiFi routers both 2.4GHz and 5.0GHz. (Notice picture of two smiling people riding horses into the sunset)
Hope this is helpful to the next HTC One customer.

TS4268 Wife changed over to HTC one from IPhone but now she can't receive my messages. I have already turned off her I message on her iPad

I have transferred my phone service to HTC one and now I cannot receive messages on my phone just on my iPad.

1. Messages on the iPad can only be sent to other iDevices and Mac Computers running Mountain Lion.
2. They must also be registered with iMessage
Note: The two above conditions must be met.

Do the Apple Earpods work with the HTC One?

Hi,
I am just about to upgrade my phone to a HTC One and I just wanted to know if my Apple Earpods will work with that phone.
I think that the actual earpods themselves will work but I just want to know if the inline mic and controls will work with it or they will not function, while letting the earpods still output sound.
Any response is appreciated,
Thanks,
Raj Ubhi

there is no std for how to handle mic and buttons on headsets so each make it their own way
if they work nobody will know without trying

Is there a calendar app that will sync HTC one, android Samsuhg tablet and a PC?

Looking for a calendar app that will sync an HTC one M8, a Samsung android Tablet and a desktop PC? If I put an event in one it will find it in the other?

Just make sure you are selecting the gmail address as the place to create the event. Otherwise it will only be saved to the phone.
For example, my Gmail/Google calendar currently syncs between the PC/Web, android phone backup android phone and two tablets.

The HTC One M8 is a lemon and Verizon refuses to work with us.

We are now awaiting shipment of a FOURTH HTC One M8. First purchased on release day and returned within a week per store suggestion due to roaming bug (fixed with software update later). Second phone randomly turns off, restarts, freezes and doesn't respond. Verizon made us warranty replace this one as it was just past the 14 day mark of the initial purchase (we weren't thrilled). Now the third phone exhibits same behavior as second. Was supposed to get call from Verizon support manager yesterday following up on their insisting that an app was causing it, but she never called like she assured she would. We had removed ALL downloaded apps and still had phone turn off randomly. Verizon now refuses to do anything but send us a reconditioned phone as another replacement. This is the first and last HTC device we will ever try and most likely will begin looking for another carrier as Verizon clearly doesn't care about solving it's customers problems. If they expect me to pay full price for a reconditioned phone they're a joke. I'm awaiting a phone call from someone in management within 24-48 hours to discuss this all further.
Do yourself a favor and avoid this garbage phone!

"You have a warranty which states replaced with certified like new and not brand new."
This would be understandable and acceptable if it was for the fact that since day 1 we've been given broken phones.I refuse to pay full price for something that has been broken since the start.
I've spoken with HTC and received the "this issue hasn't been reported" statement and it pretty much went nowhere. One option was to send the device to HTC and wait for them to figure it out and send it back, but with no backup phone (turned in for credits) to use and my wife using this for work that's not a viable option.

Why my MacBook pro with Maverick, when I'm connected with internet key and connect with usb cable my HTC One the Mac restat with error?

Why my MacBook pro with Maverick, when I'm connected with internet key and connect with usb cable my HTC One the Mac restat with error?

Solution may be found if you search in the "More Like This" section over in the right column.

My camera is not working on my HTC One (M8). Iv'e tried unistall/re-install, restarting, clearing cache, force stop, and software is up to date. Any other ideas?

My camera is not working on my HTC One (M8). Iv'e tried unistall/re-install, restarting, clearing cache, force stop, and the software is up to date. Any other ideas?

Turn off Google Voice detection for Google now. That breaks a lot of cameras surprisingly.

How can I transfer photos and videos from iPad to HTC one X using wi fi?

How can I transfer photos and videos from iPad to HTC one X using wi fi?

There are apps that will do this as well.
http://www.wirelesstransferapp.com

Htc One and smartwatch 2

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