HTC One M7 lollipop Update

Hello, i have tried to upgrade my phone several times, and haven´t been able to, i´m trying to do it thru an RUU (RUU_M7_UL_L50_SENSE60_MR_Cingular_US_7.23.502.1_Radio_4M.32.3218.06_10.46.1718.01L_release_424933_signed_2.exe) since my broher brought the phone from the US, i currently live in Costa Rica, and can´t do OTA updates of course, the RUU downloads te installation wizard, does everything it´s supposed to do, but when it starts installing, it gives me an error saying "Image error". I currently have Android 4.1.2, with sense 5.0, version software number: 1.26.502.15 Please tell me, what am i doing wrong?, i´m not a saavy by all means but i´d actually like to enjoy the phone´s full experience, thanks in advance for any help.

sgomez wrote:
the RUU downloads te installation wizard, does everything it´s supposed to do, but when it starts installing, it gives me an error saying "Image error".
Make sure on your bootloader screen it says near the top LOCKED or RELOCKED.  RUU will not run if the bootloader is UNLOCKED.
Otherwise, its the right RUU, and especially if your phone is stock (never modded, bootloader unlocked, etc.) I don't see why the RUU will not run.
Try downloading the RUU again, to make sure the file wasn't corrupted during download.  Try a different PC, if possible.

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