HTC Rezound Keyboard issues.

I've seen people having issues with their keyboards lagging, but right now mine isn't showing up at all. I tried to send a text message and clicked add text multiple times, but to no avail. I tried restarting my phone twice and even shut down my phone for about 10 minutes and still no luck. This is the first time this has happened since I got the phone in December and just started after my phone died and I plugged it up to the charger.

Hi there mlw9911!
How bizarre. Good thing this VZW agent is on the job and ready to get to the bottom of the case of the phantom keyboard. So, let's work on this together.
Now, you've done a great job troubleshooting thus far and I appreciate that. With that said, we need to delve deeper in the device. Given that this is an issue with a missing keyboard, here's what I recommend: go to settings > applications > manage applications > all > locate the keyboard application > clear cache and force close. Then reboot your device and give it a go. Please let me know the results.
EvanO_VZW
VZW Support
Follow us on Twitter @VZWSupport

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HTC Rezound Bluetooth issues

I have communicated with HTC and Verizon over an issue I am having with all sounds coming through Rezound speaker and my Jawbone Era at the sametime while paired and connected. While discussing this issue with HTC the final resolve was them telling me there is nothing more they can do for me at level 2 Tech Support that it was being refered to development. I was also told to contact as many other people that have this issue and have them contact HTC Support and have them report this issue to them with enough people contacting them about this issue maybe development with put out an update for this issue. My suggestion is contact by both website email and by Phone. Make it happen people Don't Be Nice when presenting this issue make it urgent.
<Post moved to the HTC Rezound for more exposure.>
Message was edited by: Verizon Moderator

Hi there mlw9911!
How bizarre. Good thing this VZW agent is on the job and ready to get to the bottom of the case of the phantom keyboard. So, let's work on this together.
Now, you've done a great job troubleshooting thus far and I appreciate that. With that said, we need to delve deeper in the device. Given that this is an issue with a missing keyboard, here's what I recommend: go to settings > applications > manage applications > all > locate the keyboard application > clear cache and force close. Then reboot your device and give it a go. Please let me know the results.
EvanO_VZW
VZW Support
Follow us on Twitter @VZWSupport

Rezound keyboard issues

Anyone else have problems with the rezound keyboard? When I type it changes lines halfway across the screen like its in vertical mode. Then, it locks up so i cannot even backspace. I hope the next update fixes this. I had to buy a keyboard app to be able to text or type emails!

Hello murf751,
I understand the keyboard is very important. I suggest clearing the cache/data from the keyboard application. You may do so by following the visuals here http://bit.ly/KNGXVp >Choose multi-touch keyboard>Clear cache/data. Please power cycle your device and retest. Thank you.
TominqueBo
VZW Support
Follow us on Twitter at @VZWSupport

HTC Rezound issues

I got an HTC rezound replacement after having to replace BOTH the old phone and the battery.
Now the new one, can not get a charge, or come back on. The phone's screen was already bad when I got it, I know it's not a battery issue, but I am getting a little frustrated that this new one will keep a 7hour battery life, but then shut off randomly and not come on at all, even when I try the take out everything including the SIM card and just plugging in the phone itself method. I can't seem to get it to factory reset, I've tried. I've switched the network, turned off fast boot and sleep mode.
The thing is--it will turn on four hours after I've toyed with it and even then turn on with less that 30% battery. I do not know if to call Verizon technical support and just get them to send me another replacement for this one that I haven't even had for two full weeks.

I have been having a similar problem with my Rezound where it will not turn on after a random shut down. Received some advice from a family member working for a company that does some kind of testing for Google Inc.
She explained to me if the phone is still stock "NOT ROOTED" more than likely one of the user apps from the Google Play Market that was released from a private developer/themer may have a issue with it. If it remains running in the background after closing the app, it could be accessing certain device functions such as internal/external sdcard and or one or more of the system partitions on the phone. She told me to unplug the phone from the A/C charger, pull battery external sdcard and sim card. Then use your computer or laptop to check the external sdcard from phone, for errors, then do a Disk Defrag if not for anything to clean up the card by straitening out all the data, "You know what I mean".... After that, re-insert the sdcard, sim card and battery "but DO NOT plug in the charger" Let phone sit for a few seconds then push the power button. She told me not to hold the power button down till phone boots, but to just press it and let go. Phone should boot up in a a few seconds. When the lock screen appears let the phone settle for a minute or two before heading to your home screen. Then atempt to do a Factory Data Reset. Once phone re-boots back up, again let it settle first. Start from scratch downloading your apps from the market "NOT BACKED UP APPS" and only trusted apps you know are safe and bug free. If you use a app backup program ie: Titanium Backup or one of the non rooted apps, re do the backup app process again to. Some people say they still get some lag of performance and experience random shut downs if they don't wait first at the lock screen for a minute or two allowing startup apps to finish loading and settle. My self, that was only true if my phone was rooted and flashing a new rom and/or kernel.

Defective HTC Rezounds. Very FRUSTRATING!!!!!

On December 25th, 2011 my mother bought me the HTC Rezound because I had been asking for it for the past month, ever since my HTC Thunderbolt's screen got cracked. When I got it I was very happy with it but then I dropped it and that screen cracked also and that's when all of the problems started. I dropped it in January and it kept working fine but then in February it started malfunctioning and shutting off and on and my mom (who works for Verizon) had to keep resetting it. So finally, after about a week of me complaining she bought me a new one. I've had that one for not even a month and it is doing the same thing the first one is doing. When it happened the first time I thought it was because of me dropping it and cracking the screen but now I just want to get my thunderbolt back and I feel that Verizon should either give me back the thunderbolt or reimburse my mother because this is ridiculous.

This reply was moved to be reply to OP:
Sorry to hear about all your problems! I too am very frustrated and have really reached my limit with this situation! This is why I will not try a used phone. There are reports all over the internet of people continuing to experience the same problems after getting another used device. I really am convinced that while there are a few hardware issues with the phone and or battery the primary issues with this phone are a combination of the firmware, the update and the network. My main unacceptable problem is the constant boot-looping. While I now know the steps to get around it without having to do a factory reset, this is something that I have now reached a point where I am no longer willing to continue in this way!! I am now having audio issues which I had no problem with before the update. This is just so crazy since the update was supposedly to resolve audio issues!! I never had any to begin with!!
We need to see about getting the press to cover this and bring some attention and outside pressure to bear. I am also looking for other routes, legal and through government agencies, to try to get a resolution and satisfaction. HTC and Verizon are not taking any responsibility for these problems! I refuse to be stuck in this situation for the next 2 years after paying $300 just 2 months ago!!! If anyone has any contacts with the technical press or any ideas or suggestions please contact me.

Rezound & Bluetooth issues??

I purchased the HTC Rezound last weekend and pretty quickly had sound quality issues. Calls sounded gravely and had quite a bit of static. I have loved the other features of the phone and think it's a great gadget, but I need it to function as a phone too, obviously. So, I returned the first phone due to defective sound quality and the 2nd phone was a major improvement. Calls are much clearer when using the phone itself. However...when I attempt to connect to Bluetooth in my car (Toyota Prius), the people on the other line cannot hear me clearly. They ALL report that I cut in and out, I sound like I'm underwater, and there is static. To say the least, this is disappointing - given the reviews I read prior to purchasing it, I expect more out of this phone. I have read through a few forums and tried turning off the voice privacy setting (no change). I saw that some users reported this problem after the latest software update and I wondered if anyone experienced bluetooth issues BEFORE the software update, or if there is hope that it could be resolved by another software update.
I'm still in my trial period and am considering returning this for a RAZR - appreciate any comments!

I have had problems with the Bluetooth since I got the phone in December. First, my trusty plantronics earpiece that always sounded crystal clear on my old Droid, all of a sudden sounded horrible to people on the other end, just like dbzmaxx stated, staticy and broken up. Then when I bought a Prius on 12/31, I paired the Rezound to the car BT and guess what, same issue, static and broken to callers on the other end. I have had so many complaints from friends and family as well as my boss (I am in sales and on the road a lot, so this is a huge issue to me), that I am going to have to find a solution or ditch the phone. I have been to Toyota service, called VZW, combed forums, all of which have have been futile attempts to solve this problem. Apparently, the Rezound has some BT issues, which I cannot continue to live with - too bad since I love the rest of the phone, including the camera since I love photography and don't always have my camera with me!

HTC Rezound stuck in a boot-loop

Hi all. I have a HTC Rezound that was purchased from Verizon six months ago, and I just started having a big problem with it. The phone is stock and locked, and I was/am up-to-date with the latest ota update. Yesterday, I tried turning on the WiFi, and it would start to scan and then immediately disconnect. I didn't really think anything of it at the time, so I just turned on 4G and went about my day. I had the same issue today, however, so I decided to reboot my phone. When I did, it brought up the white and green HTC screen for a few seconds, and then proceeded to reboot - over and over again. I went through the online support here at verizonwireless.com, and it was suggested that I do a factory reset. I couldn't get into the OS, so I used HBOOT and completed the factory reset. It is still rebooting repeatedly. Any suggestions? Does it sound like this might be a hardware issue that would be covered by manufacturer warranty? Thanks in advance for any help!

Do the below procedure
1. take off the back cover
2. take out the battery
3. remove the 4G SIM card (and leave it out)
4. put the battery back in
5. turn on the phone (it should boot fine, with the exception of it saying there is no SIM card inserted…this is fine, just ignore this for now)
6. from the homescreen…hit menu > settings > wireless and networks > mobile networks > network mode > select LTE/CDMA
7. turn off the phone
8. take off the back cover
9. take out the battery
10. re-insert the 4G SIM card
11. put the battery back in
12. turn on the phone
This is what I did to fix my bootlooping problem with my Rezound. Let me know if this works for you also. There are some other tricks, but you first have to stop the constant bootlooping.

HTC weather location fix for HTC Rezound ?

New phone, HTC Rezound, can't get my location under the weather to show where I am. It continually says "current location." I have read several posts on similiar issues, done all that was recommended from syncing everything to checking GPS, which are all working perfectly. I down loaded Weather Bug and it picks up my correct location with no issue. Any suggestions on how to get my location to say where I am?

Crvt,
Thanks for the info! It sounds like you have done some fantastic troubleshooting so far, thanks for your time and patience. Its important to have a properly working phone, so lets get this resolved. Try resetting the application called "Weather". Go to settings>applications>manage applications>all>click on weather>clear cache & force close. Go back to the main screen, and see if the device can now determine where you are located. Keep me posted.
Thanks,
Pamelaf_vzw
Tweet us @vzwsupport

Hp envy 14. Keyboard issues.

hey all,
ive been having an issue with my hp envy 14, with windows 7. This forum seemed the most relevent, as its a keyboard issue.
So whenever I turn my laptop on the keyboard is non-functional, so I turn it on with alt f5 I believe, this gets the key board functional, I can at this point type in my user password. Next as I type in my password, the capslock button has reversed itself, so when my keyboard shows caps on, caps is off and vice versa. Also, sometimes when im using my computer, it switches between recognizing caps is on or not.
I recently wiped the laptop, so I believe the issue to be internal.
This is frustrating to put it lightly, any help appreciated.

Hi @czrom
Welcome to the HP Support Forums!
I understand that you are having trouble with your keyboard. I am happy to help. Please post the full product number abd operating system so I can find the correct support pages and drivers for you. Since you mentioned that you just wiped the machine it is likely that some of the drivers are missing.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

How do I print from my htc rezound phone to my hp officejet pro prinmter?

I hhave a new htc rezound smart phone and am tryhing to set it ujp so I can print to my hp officejet pro 8600 series.
I have the printer on the wireless network, with no security configujred untiol I get the Rezound to work.
Can you give me a site, or a link to instructions on how to set it up? I have tried the hp eprint app but it won;t work, saying myh printer is not listed in the authorized printers available.
'Help....

Hello mecammack,
You can find what you are looking for here. If you need any more help, let me know.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

| HTC Rezound | - connect to PC help, sync with university email + music

Hello all and welcome me,
This is my first post here, hopefully not my last, however I came here with a problem that I would most utterly love to solve. For Christmas I got a new phone, the HTC rezound which I choose over the iphone 4s. Now I finally got myself back to my apartment where my Windows desktop computer is and installed HTC sync. probably 10 minutes ago I connected it for the first time to my computer, I decided to go with window's Auto Run default to install the drivers, instead of the view files options. I got an option to install newer software, 'would you like to update your phone to newer software so you can connect it to your computer.' Now this sounded good it installed it then now on the window with no x in the corner (aka no option to close the window) which has the Verizion and HTC logo, it reads word for word
"Please turn on Internet Connection Mode from the devices setting and wait, it may take few seconds.
Setting -> Wireless & networks -> Internet Connection Mode"
with a [ Yes ] button that i am currently unable to click until i have done so.
When I go and do this options its giving me some [Cow manure] about having to pay for a tethering options for $20 a month (and yes there is a gramatical error on this window "it may take few seconds" is the word for word). This is where I am and I am too afraid to disconnect my phone in fear of messing up something. And HTC Sync program still reads "no device connected"
My Goal, is to put a couple of albums i have on the phone as well as play around with Syncing my university email account which uses a microsoft outlook server. Now I am going to help a friend move a new tv into his apartment and I will check back in say 30-40 minutes. Maybe this is a simple problem that has a solution right under my nose but I have no clue, so any input/suggestions/experience would be much appreciated.
Thank you,
Chris

Update, I think I solved it, however I did unplug it and had to close some processes and such. However there is still a grammatical error which deeply disappoints me.... just kidding

MacBook Pro 13-inch Mid 2010 using Mac OS X 10.8 Keyboard Issues.

Good day ASC,
I have a MacBook Pro 13-inch Mid 2010 upgraded to Mac OS X 10.8. It now has keyboard issues. Keys F4, 4, r, f, v, caps lock, space bar, and directional keys left and down do not work. I've been looking into the problem thinking it could be a software issue. Can anyone help?

Welcome to Apple Support Communities
You need to install the Windows support software in Windows to make it run properly. You have to download and install these drivers in Windows > http://support.apple.com/kb/DL1630?viewlocale=en_US&locale=en_US
After installing them, I recommend you to look for a newer GPU driver

Keyboard issue in Macbook Pro

Hi,
I have a 15" MacBook Pro and today it developed a keyboard malfunction...the keys around the 'w' key (a, s, d, e) also insert a w when pressed with anything but the lightest touch...probably a bit of dirt or something in the keyboard, is there a way of getting the keyboard out to have a look? or other suggestions as to why this happens? it's very irritating!

I too have an issue w/ my Macbook Pro keyboard (2nd time since I've owned it) although this one isn't quite as severe as the one reported.
I started noticing over the past couple of weeks that when I type, I start hearing this odd "click" sound every once in a while. As I started to pay more attention to it, it appears that every time I hit the letter 'E', it sounds like the plastic beneath the key is loose or breaking (?). They key itself feels loose and I'm worried that its going to pop off. (this has happened on my Dell Inspiron a few times and its been an annoying issue ever since as it regularly pops off now).
Is this something covered under Applecare? (my previous keyboard issue was a couple of dead keys including the spacebar that required a new keyboard).
Also (side question), when I go to the concierge page to setup a time to visit an Apple Genius, there's GUEST and MEMBER login. Is Member login for those who have Applecare? If so, then what would the member number be? The Applecare agreement # doesn't seem to take.
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Anything new with keyboard issues in XP

read alot of posts but doesnt appaer to be anything new on keyboard issues in XP. works for awhile then nothing.mouse does work. i dont have an old keyboard around i can use. was hoping it was something to do with XP settings.
any word ?

I seemed to have the same issues other people were reporting: USB keyboard would disconnect every five minutes or so, would sometimes re-connect by itself, would other times freeze and require re-plugging. The mouse would usually keep working even when plugged into keyboard. This would happen on all USB ports. It was most noticeable in Windows (through Boot Camp and through Parallels), but it would also happen less noticeably in OS X. In OS X, it would often recover without re-plugging, but errors would show up in the Console logs. It seemed to get worse the longer my computer was on.
Turned out, for me at least, to be a faulty keyboard. Although I tested the keyboard on another computer and it was fine, on the Intel iMac it had the disconnection problem. I repaired permissions, verified the disk, reset PRAM, restarted in Safe Boot, but nothing helped.
I called Apple about it. They replaced the keyboard under warranty, and since then (about two weeks) the problem has not occured once, in OS X or in Windows.
If you haven't done so already, I recommend thorough troubleshooting. Disconnect all other peripherals other than the mouse and monitor your logs in OS X (open Console under Utilities) to see if USB errors come up. Boot into in Safe Boot mode by pressing Shift on start-up. If the error still comes up in OS X, as it did in my case, then you have a valid problem you can call Apple about. If it happens only in Windows, unfortunately it might be harder to make a case since Boot Camp is beta software. When you call Apple you can desscribe all the testing you already did.
(are you still under warranty?)
20" iMac Core Duo Mac OS X (10.4.6)

Textfield and keyboard issues

I have been hitting wall figuring out keyboard issues.
- As I have been experimenting, you can not do select on texts unless the text is input type. Please correct me if I am wrong. This actually invokes the virtual keyboard. Is there anyway to disable the virtual keyboard?
- When you tap on dynamic and input text fields and try to type something, the texts will become 200% bigger. What's explanation behind this? Any way to keep it normal?
I really appreciate if someone can help me out here. Thanks in advance.

Update:
- Just tested. To avoid text become bigger 200% go to Anti-Alias option and choose "Use Device fonts". Alternative, you can use TextInput component too.

HTC Rezound Keyboard issues.

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