HTML emails render as plain text. Restarting Mail.app resolves the issue

I keep seeing this problem every day. Occasionally when I receive an HTML email (e.g. a newsletter), the HTML isn't rendered -- instead some sort of plain text equivalent is displayed, which is full of entity codes and URLs to all the images in the HTML. Clearly not right.
If I restart Mail.app when this occurs, the HTML email is ALWAYS rendered correctly. It's really annoying having to do this every day!
It seems like it could be to do with leaving Mail.app running when my Mac is in Sleep mode -- the issue always seems to occur when I wake the Mac. When I have restarted Mail.app after the issue occurs, all incoming HTML emails are rendered correctly.
Has anyone else seen this issue and do you know of a workaround? How do I submit a bug to Apple?
Cheers,
Olly

Hi again:
The preference file is located in the home folder (~library>preferences). Occasionally (rare, but it happens) preference files become corrupted and then cause all sorts of odd behavior.
Barry

Similar Messages

View Received HTML Emails - ONLY Displays Plain Text!

I've got Apple Mail set up running two IMAP Email accounts (including .Mac), and two POP3 accounts. For quite some time now, Mail refuses to display ANY email message (no matter what email address receives the message) that has HTML/images in it. For example:
The Apple newsletters for Apple Computer, and the iTunes store that come out periodically, they never display with the images- it's always a boat load of hyperlinks, random text here and there and HTML all over the place. I've purchased e-tickets from United Airlines online and have been unable to print out my confirmation because the email comes through with just the HTML, some text and everything all over the place.
I operate heavily with my email and this is an issue that may get me to ditch Mail permanently if I can't get it to work properly. I am diligent about doing Apple Software Updates, I've gone through the Preferences of Mail time and again, I even erased my harddrive and did a complete system-rebuild just to see if this would fix the problem, and alas no such luck.
I'm not even getting the drop down bar that asks "Do you want to view images associated with this email?" And when I do get an email that I know has images in it and is in the form of HTML, the images aren't even located in attachments.
Does anyone have ANY ideas? I've tried deleting the com.apple.mail.plist file several times to no avail. Is there anything that I could be overlooking? I'd really hate to ditch Mail for Thunderbird or worse, Entourage.
Thanks in advance.

Or you could try this:
To make Plain Text the preferred alternative for viewing messages (which may or may not accomplish what you want), quit Mail, open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>:
defaults write com.apple.mail PreferPlainText -bool TRUE
You can revert to the default setting with the following command:
defaults delete com.apple.mail PreferPlainText
And you can reverse the setting regardless of what the default setting is with the following command:
defaults write com.apple.mail PreferPlainText -bool FALSE

I am creating a form on LiveCycle Designer and I am trying to create a form that has a e-mail submit button. When the butten is utilized it attaches the form to the e-mail in an plain text .xml format rather than the pdf format. Is there a quick fix?

I am creating a form on LiveCycle Designer and I am trying to create a form that has a e-mail submit button. When the button is utilized it attaches the form to the e-mail in an plain text .xml format rather than the pdf format. Is there a quick fix?

Hi,
You have the choice between xml or pdf, in later versions of designer you can choose with a dropdown on the email button Object palette, the "Submit As";
In earlier version you had to edit the XML Source and change the format from xml to pdf (or vice-versa);
Regards
Bruce

I have been having to change my email messages to plain text alternative in order to read the font. Can I change the default somewhere?

I have been having to change my email messages to plain text alternative in order to read the font. Can I change the default somewhere?

Maybe I need to try a different route. I was able to change the font settings for the general mail. I am now thinking it is a problem with Safari or the internet browser. I am seeing the bubble font only on messages that contain pictures ~ When I click to view the full message in the browser, the font changes to a readable font.

Is it possible to create greeting card,so that added as plain text in mails

Hi,
I want know wether i can create a greeting card, such that I can add as plain text in mail id to send in java.If it is possible can u guide me how.By using what can we do.If not can any one tell in which language it is possible.

Take a look at JavaMail:
http://java.sun.com/products/javamail/index.jsp
http://java.sun.com/developer/onlineTraining/JavaMail/index.html

What is Rich Text in Mail.app?

When I compose a message in Mail.app, I have the option of sending it in "Plain Text" or "Rich Text".
When I receive a Formatted Text message in Mail.app, it is generally --but not always-- handled correctly. The formatting applied by the sender, in whatever email client, seems to appear consistently in Mail.app.   Not always perfectly.
Probably I can find a standard for RTF as applies to many Text Processor apps...
• Is that the same "Rich Text" as followed by Mail.app?
• Is there a public RTF standard that Mail.app is known to follow?
• Is there a direct method, or a reasonably simple indirect method for making Mail.app's RTF formatting visible?
• Beside Mail.app's GUI commands, is there a direct method, or a reasonably simple indirect method for editing Mail.app's RTF formatting?
I think most email clients transmit Formatted Text messages using HTML tags.
• Does mail.app handle these in addition to RTF, convert HTML tags to RTF, or is, in this context, RTF ~= HTML?
• Is there a public standard HTML standard --certainly a subset-- that Mail.app is known to follow?
I think all Formatted Text messages are actually transmitted by email servers with two copies, one formatted and one plain-text. I know I can often see HTML markup when I use View-->Message-->Raw Source on an incoming message selected. But there doesn't seem to be any way of viewing or editing the markup in the reply message.   Specifically View-->Message-->Raw Source is grey when a reply is selected.
• Is there a direct method, or a reasonably simple indirect method for editing HTML tags when responding to a formatted message?
A big annoyance: Often, when I reply to a formatted message, some groups of text, when selected, are surrounded by a rounded-corner grey rectangle, with a circle-X close/delete button at the upper left. These are also visible when I'm composing a reply. It's difficult -- sometimes impossible-- to open a new line for a reply inside such boxes. I think this box corresponds to HTML table cells --or possibly other containers-- in the incoming message.
• Does Mail.app use the rounded-corner grey rectangle to mark a received table cell? Anything else?
• Is there a direct method, or reasonably simple indirect method for removing the cell container so vertical space can be inserted?
• Does Mail.app use any other special markings to denote HTML formatting?
In other words,
• What is "Rich Text" in Mail.app?
TIA

Hen3ry wrote:
Probably I can find a standard for RTF as applies to many Text Processor apps...
• Is that the same "Rich Text" as followed by Mail.app?
No, Mail.app is using HTML - as you mentioned that's pretty much true for all email applications that send or receive formatted messages. When you copy and paste from another app, it's converted to HTML (I think that conversion is handled by the system, as part of the copy/paste operation - i.e., it's converted while still on the clipboard).
• Is there a public RTF standard that Mail.app is known to follow?
HTML, not RTF. w3.org is the standards body. Like many OS X apps, Mail.app is using Webkit (the Safari web rendering engine) to display the messages (although I do notice some differences from Safari, so it's probably limited somehow, most likely for security reasons)
• Is there a direct method, or a reasonably simple indirect method for making Mail.app's RTF formatting visible?
Save your outgoing message, then view it in your "Drafts" folder. Click the "View" menu, then "Message --> Raw Source".
• Beside Mail.app's GUI commands, is there a direct method, or a reasonably simple indirect method for editing Mail.app's RTF formatting?
Nope. The "raw source" view cannot be edited.
A big annoyance: Often, when I reply to a formatted message, some groups of text, when selected, are surrounded by a rounded-corner grey rectangle, with a circle-X close/delete button at the upper left. These are also visible when I'm composing a reply. It's difficult -- sometimes impossible-- to open a new line for a reply inside such boxes. I think this box corresponds to HTML table cells --or possibly other containers-- in the incoming message.
That's essentially correct, the box corresponds to the HTML table. I think you get that when you add some HTML code to your message that Mail doesn't have the interface to edit (no table tools to add or delete rows, for instance), but I've only encountered it with tables.
• Is there a direct method, or reasonably simple indirect method for removing the cell container so vertical space can be inserted?
I usually resort to pasting the message into a more capable editor - often TextEdit is good enough, but I've sometimes resorted to using Dreamweaver. Make your changes, then paste the result (from the WYSIWYG, not the HTML code) back into your mail message.
Other times I just avoid using Mail.app. Thunderbird is better for complicated HTML, or was better - it's been a while since I've needed to use for this purpose.
• Does Mail.app use any other special markings to denote HTML formatting?
No, not to my knowledge.

Draft emails not deleting after sending via Mail.app

When I compose an email a copy of that get auto saved in the Draft folder and should delete itself once I press send but that is not the case. After I press send I can see a copy in my Sent folder AND in the Draft folder. It only seems to happen with some emails that have attachments even with very small file sizes.
Has anyone else had this problem and is there a fix?
Email is my business and I can't have unpredictable behaviour like this. When I see the same message in my Draft and Sent folders its impossible to tell if it has actually been sent. I have to follow up with a phone call to verify receipt. Ridiculous!
Here are my relevant specs:
IMAP email service
OSX 10.6.8
Mail.app
If you have a fix, thanks in advance.

When I compose an email a copy of that get auto saved in the Draft folder and should delete itself once I press send but that is not the case. After I press send I can see a copy in my Sent folder AND in the Draft folder. It only seems to happen with some emails that have attachments even with very small file sizes.
Has anyone else had this problem and is there a fix?
Email is my business and I can't have unpredictable behaviour like this. When I see the same message in my Draft and Sent folders its impossible to tell if it has actually been sent. I have to follow up with a phone call to verify receipt. Ridiculous!
Here are my relevant specs:
IMAP email service
OSX 10.6.8
Mail.app
If you have a fix, thanks in advance.

How to magnify text in Mail App ?

How to magnify the mail text in Mail App ?
it is not problem in Gmail or Yahoo so why not magnify in Mail App ?

You can set a font size in Mail, Preferences, Fonts & Colors.
You can adjust font size on the fly by adding the "smaller-bigger" buttons to the toolbar. Open a message and then use "customize toolbar". You will have that button from then on.
charlie

Having trouble removing a student email account from the Windows Mail App because the school has started using office 365 for thier email which i dont have access to

I was wondering if anybody has any ideas on how to remove a gmail account that was set up by a community college for use on their mail servers and then find out that after awhile they have locked you out because they have started using office 365 for their
emails and you are left with a student email account that you have no idea how to delete because you have missied out on deleting it before they changed to a different email provider?
Anybody with ideas please help because I don't know what to do

Hi,
Regarding to Windows Mail App, do you mean the Modern UI App in Windows 8.1? Do you mean that you want to remove the email account from Mial App? Generally, we can simply remove the account by the "Account" option in Mail App (Open Mail App, move
the mouse the right chram bar, click Account, then click the mail account\Remove account), but if the email acocunt is tied with the Microsoft Account which is used on the pc, in that case, it is unavailable to remove the email account, you need to contact
your college to disconnect the Microsoft Account.
If I'm misunderstanding something, please free correct me.
Regards
Yolanda Zhu
TechNet Community Support

When I send a photo directly from iPhoto using the Mail app on my iMac, the wrong photo appears on my iPad2 Mail app. However the correct photo shows if I log into gmail on the iPad2. I assume there is a glitch with my "Mail" app on the iPad2.

When I send a photo directly from iPhoto using the Mail app on my iMac, the wrong photo appears on my iPad2 Mail app. However the correct photo shows if I log into gmail on the iPad2. I assume there is a glitch with my "Mail" app on the iPad2? Any suggestions for getting the correct photo to show on iPad2?

Update: I was able to have the correct photo show in my email as received on my iPad2 by changing a setting on my IMac prior to sending the photo on the email.
On the iMac, I went into iPhoto > Preferences > Email photos using > Mail (in lieu of "iPhoto"). This seems to have corrected the issue. I'm not sure why. Now the correct photo shows up when received on my iPad2.

Configure Mavericks Mail app like the iOS Mail

Is there a way to configure Mavericks Mail app like the iOS Mail so that mail messages are not automatically downloaded, and they will only download when you click on the titles on the list of messages on the left?

Hello yonole,
Thanks for using Apple Support Communities.
The steps below will disable the automatic checking of new email for your email account: Please note that even though the article title is for Mountain Lion, the same applies to Mavericks.
You can set Mail so that it doesn’t automatically retrieve messages from an account—for example, if you have an account you use only occasionally or you don’t want to check a personal account while you’re at work.
Choose Mail > Preferences, and then click Accounts.
Select an account, and then click Advanced.
Deselect the “Include when automatically checking for new messages” checkbox.
When you exclude an account from automatic checking, you must manually check the account for new messages. To do so, click the Get Mail icon in the Mail toolbar.
Internet Message Access Protocol (IMAP) accounts are automatically synced with the mail server (and so automatically check for new messages). To keep an IMAP account from being synced, take it offline.
Mail (Mountain Lion): Exclude accounts from automatic retrieval
http://support.apple.com/kb/PH11755
Take care,
Alex H.

Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them eithe

Having horrible service with 4GLTE I have had 3G for several weeks (I am not the only person I know having this problem), I have reset my network settings and it did not resolve the issue. I am also unable to send SMS and text messages without them either failing or not sending at all. Is there an outage in the Cleveland, Ohio area (zip codes 44129, 44134, 44137) or anything else I can do to resolve this issue?

Not that I'm a Verizon employee, but I have experience in the field. An LTE tower will only extend up to, on a perfect day, with no elevation, 6-7 miles. On a typical day, you will be lucky at four (4) miles. The three ZIP codes you've given are all within about a 12 mile radius. That would mean that 2-3 towers are currently down at the same time, and Verizon would know about it within the hour. Being it's Cleveland, I'm sure they would receive numerous calls regarding an outage of that size.
My point is that if you're having issues in all three ZIP codes, chances are it's a phone issue. If you're handset is simply not receiving LTE, but still receiving 3G, that would signify a SIM card issue. You need to get your SIM card replaced.

I have started to get this error message: 5.1.3 bad address syntax in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice?

I have started to get this error message: "5.1.3 bad address syntax" in my email account. I am using Outlook 2011. It does not appear to be affecting sending or receiving email. I have no idea what it means or how to resolve the issue. Any advice? My email account is through Optimum online and I am using Airpost Express.
P.S. The error sound "bong" is driving us nuts!

Please post on the Office for Mac product forums that Microsoft hosts. It's their product and they can best troubleshoot the issue.

I want to reinstall mail.app from the disk but the version is old on the disk, i'm using 10.6.8

Hi,
I deleted the mail.app in the bid to save space but i want to re-install. I have inserted the install disk and tried to do it that way but the version is too old.
in the box i was told to install the combo update which one do i install and will it work. Is there something else i can do

If you've already restored the older version of Mail, then run the Mac OS X 10.6.8 Update Combo v1.1 update.
Note that the version of Mail you restored should be from a Snow Leopard Installer Disc.

Is there a Text Expander-type app for the iPhone?

Is there a Text Expander-type app for the iPhone?

oh, sorry. I'm pretty sure there is not anything out yet like that.
There are other apps like that you will just have to use them for each job you are doing.
Another one is called Text Editor, Write Pad, etc...
Message was edited by: Dynamite DJs

HTML emails render as plain text. Restarting Mail.app resolves the issue

Similar Messages

Maybe you are looking for