HTML View Error in Crystal Report 2008 Designer

Hi,
   I am getting an Error when i am trying to see the HTML Preview on the Crystal Report Designer. but, It is working Properly From CMC.
I was getting the following Error.
"Failed to access the HTML Server Page
Contact your system administrator and make sure the BOE servers are running properly/
Also make sure that the default viewer URL is set Properly in the CMC of BOE
You can set the Default Viewer URL by following Steps
1) Log into the CMC
2) Clicl the APpplication Link.
3) On the applications page Select CMC, CLcik the Manage menu, A=and Select Processing Settings.
4) In the set default viewerURL, the URL Should be similarto the fllowing:
http://[hostname]:[portnumber]/OpenDocument/Opendoc/OpenDocument.jsp?sIDType=CUID&IDocID=O%SI_CUID%"
Kindly let me know how to resolve this issue. It was working properly. Thanks for your support in advance.
Regards
Shiva,

It is still an issue for me.  I have a new install and am using WebElements to improve my reports.  I am new to 2008 Server (OEM version) so it's probably something very basic.  When I do a submit it shows a path of:
  BOE/OpenDocument/Opendoc/OpenDocument.jsp?sIDType=CUID&IDocID=O%SI_CUID%
I don't even have a BOE folder.  My setting as instructed on the page is correct.  I have tried making changes but then the HTML preview doesn't even load the 1st page.  That leads me to believe that the link is correct regardless of what debug says.  Unlike other posts I have seen, my pages do not work in InfoView.  After hitting submit I get:
http//servicedeskcrs:8080/OpenDocument/opendoc/openDocument.jsp?sType=rpt@sDocName=Resolution%20Report.rpt&lsSSelect1=1
Notice that there is no : after http.  I have a feeling it is in a setting somewhere but I can't find it.

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