HtmlToPdf Error (ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password

Hello,
We have LiveCycle 8.x with jBoss. It works ok. The server (Windows 2003) can browses to the link, but the link gives error in the LiveCycle Console Admministrator when I use the "HtmlToPdf" service.
JBoss service is started like Local System. I don´t know what to do
This is the error trace:
2012-02-06 10:32:46,881 INFO [com.adobe.service.ProcessResource] BMC508: Service HtmlToPdfSvc: Native process PID = 4708
2012-02-06 10:32:58,426 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-028-http://repsolnet/pubs/es_es/home/home.aspx: Job Completion Status: Failed
2012-02-06 10:32:58,428 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-025-http://repsolnet/pubs/es_es/home/home.aspx: Time Job Completed: 2/6/12 10:32
AM for job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
2012-02-06 10:32:58,428 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-030-http://repsolnet/pubs/es_es/home/home.aspx: Waiting time in queue: 0 ms for
job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
2012-02-06 10:32:58,429 INFO [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-026-http://repsolnet/pubs/es_es/home/home.aspx: Time of Job Execution: 12,682 ms
for job = 503c34-7d0386-30aeb9-b17f60-2885dd-9ed84a
2012-02-06 10:32:58,430 ERROR [com.adobe.pdfg.GeneratePDFImpl] ALC-PDG-001-000-
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL.
2012-02-06 10:32:58,447 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.generatepdf.client.ConversionException message:
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
routes were found to be configured.
2012-02-06 10:32:58,447 ERROR [com.adobe.idp.workflow.dsc.invoker.WorkflowDSCInvoker] An exception was thrown with name
com.adobe.livecycle.generatepdf.client.ConversionException message:
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
routes were found to be configured.
2012-02-06 10:32:58,460 ERROR [com.adobe.workflow.AWS] An exception was thrown with name com.adobe.livecycle.generatepdf.client.ConversionException message:
Error message from the primary converter:
ALC-PDG-015-013-Acrobat cannot open the file. Please ensure that it is not password protected or a corrupt PDF document.
Error message from the fallback converter:
ALC-PDG-052-020-HTML Converter could not convert the given file or URL. while invoking service GeneratePDFService and operation HtmlToPDF2 and no fault
routes were found to be configured.
Thanks for help me.

What happens if you try converting the page using Acrobat? Is this a public page or internal, if public can you provide the url.

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