HTTP Error 404 :File does not exist

Hi all,
On Test instance we are not able to open the help file,it give an error
HTTP Error 404 :File does not exist
can anybody have solution for this
it's very urgent
Thanks
shekhar

I have changed the note server definition in the external app to add the mail directory in front of the mail file name 'mail/mufile.nfs' and I get the following error:
05/04/21 15:15:07 lotusnotes: [instance=(null), id=97176201941,7] ERROR: LotusServiceSession: getConfigProperties(): An error occured
while reading/ retrieving the properties from the the configuration file.
05/04/21 15:15:07 lotusnotes: [instance=(null), id=97176201941,7] ERROR: Unhandled exception in SOAP call
oracle.portal.provider.v2.ProviderException: LotusServiceSession: getConfigProperties(): An error occured while reading/ retrieving the
properties from the the configuration file.

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