HTTP Trigger, update Web Content

Question

Hello,
I've only recently started playing around with http triggers and I've created the following simple script (please see screen grab below).
The script (in it's basic form) accepts input from a html webform (hosted on a different webserver) for a call back.
It places a call into a queue and once an agent takes the call, they confirm the call back request at which point the call is directed to the customer by calling them.
As you can see, there is also a "HTTP Redirect" line to a confirmation page, however, the redirect only occurs once the script has ended (the call is redirected).
However, I want this confirmation page to be displayed straight away to the customer so that they don't have to sit on their web browser waiting for the call back.  Is there a simple way to send content to the customer in this way?
Is there a way to update the content on the customers browser as soon as the trigger is hit?
I could do the confirmation on the html externally, however, I'd like to have the possibility to have a different redirect page should the callback service fail.
Thanks in advance.
Craig Rogers

Answer 1

Hi,
what you probably want is the "Send HTTP Response" step.
Send back a simple HTML page that contains a meta refresh tag with the URL of the confirmation page.
This may trigger a ContactInactiveException that you may want to handle gracefully.
G.