Hub Connection to Ipad

Hello,
I have a new ipadmini. It connects anywhere and everywhere except to my BT Hub(2). I've tried everything. Rang India, they just blamed it on the Apple product. This is wrong - we have four other Apple products that connect OK. Can you help?
Bob

This page may help.
Wireless problems and things you can try, to resolve them
A factory reset of the home hub 2, usually fixes most problems.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

  • I am trying to connect my ipad to my bt home hub have put in wireless key code but still not connecting

    i am trying to connect my ipad to my bt home hub have put in wireless key code but not connecting

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • HT5569 im trying to connect my ipad to my bt home hub put in wireless key pass code but still not working

    im trying to connect my ipad to my bt home hub put in password still not working please help

    Reboot your router by unplugging it for a couple of minutes, then try it again.

  • Am i able to connect 40 iPads with USB hub(Powered) to iTunes (Windows) and Sync?

    Dear Apple Support,
    I would like to ask about can i connect 40 iPads with (USB Hub(Powered) able to support up to 127 Devices) to iTunes(Windows) and Sync all with same Apps?
    Regards,
    Xentrino

    Okay... I've just found the solution. It's really simple, just plug the phone to the MacBook, fire up iTunes, check the "Sync Photos from iPhoto" option, make sure all the other options are not checked, and just sync. Voila! my iPhoto library is now in the palm of my hand.

  • How to connect my IPad to a security enabled wifi

    how to connect my IPad to a security enabled wifi

    iPad not connecting to a Secure Wi-Fi signal
    Turn OFF your wifi hub so the network is not broadcasting (or go out of range) so the
    iPad can no longer see the SSID
    Choose another network
    Type in the SSID (WiFi Network name)
    Select the security type
    Enter the password
    At this point, you will not be able to join the network (it is not turned on or you walked out of range, remember?)
    Turn ON your network hub and wait for the DSL or Internet to get connected, (30 secs to 1 minute in my case) or walk back in range
    Then click the Join button on the iPad
    Voila, as they say in Texas

  • I'm having 'Trust' issues when trying to connect our iPads to our PC's.

    Our teachers have been taking photos on our iPads. In the past they were able to connect via USB, click ‘trust’ and download them onto our PC’s. Suddenly this is not happening anymore. The PC recognises the iPad, we click ‘trust’, you find the iPad on the list of drives, click to download photos and it disconnects and asks if we trust the computer again. This reoccurs until we eventually give up. It's becoming rather frustrating.
    I have tried the old 'download the lastest drivers' etc.
    We have iPad Minis running 7.1
    Anyone suggest a fix?

    Hello Slemarinel,
    It sounds like you are having issues connecting your iPads to a computer to import pictures from it. I would use the troubleshooting from the following article to help troubleshoot the issue named:
    iOS: Troubleshooting USB-related alerts when syncing
    http://support.apple.com/kb/TS5254
    Unplug the cable you're using to connect your iOS device from the USB port on your computer, and then reconnect it. Then unplug it from your iOS device, and reconnect it.
    Remove any third-party battery packs or cases from the device and ensure that the USB cable is connected directly to the port on the device.
    If your Lightning or 30-pin cable is connected to a keyboard, display or USB hub, try plugging it directly into a USB port on the computer instead.
    Close any virtualization apps (such as Parallels or VMWare).
    These apps may interfere with your computer's ability to communicate over USB if they aren't properly configured, or up to date. If this resolves the issue, contact the developer of the app to see if an update is available.
    Restart your computer.
    Restart your iPad, iPhone, or iPod touch.
    If you're using an accessory or third-party cable to connect your device, try using an Apple cable with the device instead.
    Update to the latest version of iTunes if you have not already.
    Disconnect other USB devices from your computer, except for your keyboard and mouse. Then, reconnect your iOS device. If the issue is resolved, reconnect the other USB devices one at a time. Make sure your iOS device is still recognized by the computer after adding back each device.
    The USB chipset on some non-Apple computers may interfere with syncing.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Connecting my ipad mini to my camera using the USB camera kit error message 'device is to powerful' keeps popping up.

    I am trying to connect my iPad mini to my Samsung camera using the USB camera kit, I keep getting the error message ' device to powerful'. Is there anyway to fix this or do I need to take it back?? The shop assistant in Currys assured me it should work and it wasn't cheap at £25 for a tiny wire! I have read other posts concerning this but they are dated quite a while ago so just wondered what the newest advice was concerning this. Thanks

    The camera is drawing too much power for your iPad. This can happen on cameras which charge their batteries using the USB connection. Make sure that you have the camera set to the correct settings for picture transfer - check the documentation that came with the camera.
    Note that you can return the USB kit and get the SD card adaptor or get a powered USB hub if you can't get the camera to work any other way.

  • TS4062 I have 3 Dell laptops at home and I am unable to connect my iPad 1 to any of them using the USB cable.  If I connect the iPad to any Apple computer, it works perfectly.  I have installed the latest versions of iTunes and iOS, but still no luck. Opt

    I have 3 Dell laptops at home and I am unable to connect my iPad 1 to any of them using the USB cable.  If I connect the iPad to any Apple computer using the same USB cable, it works perfectly.  I have installed the latest versions of iTunes and iOS, but still no luck. Apple Store Geniuses helped me determine that it wasn't my iPad causing the problem, but were less helpful when it came to dealing with non-Apple devices.
    Options?

    Does the OS see the iPad at all? In other words does it show up in either the My Computer or Device Manager?
    I've had problems in the past where I had to modify the registry to get my son's iPod to sync with a particular HP laptop.
    If it doesn't show up at all have your tried using an external hub (with or without power)?

  • Hello, help me. My Itunes don't have the upgrade and restore button when I connect my Ipad??? My Itunes version: 11.2.2

    help me. My Itunes don't have the upgrade and restore button when I connect my Ipad??? My Itunes version: 11.2.2

    If you're using a USB hub take it out of the loop. Plug directly in to a USB port on the system. If you are using a front mounted USB port, try one on the back instead. If this doesn't correct it, try shutting off any firewall and antivirus software and turn off User Access Control.

  • How to connect my ipad to TV is vga adapter is not working

    Hi i am trying to connect my ipad via vga to my beovision 9. All is correctly installed but its not working. My Beovision service centre advises to purchase an hdmi adapter but this apparently not available. Any suggestions What to do next ??

    HI and welcome....
    This thread may offer some ideas for you.
    http://discussions.apple.com/thread.jspa?messageID=11579515&#11579515
    Carolyn

  • Is there a way of connecting the ipad to the smart board in the classroom, so that the smartboard is the control, and the ipad is displaying what is on the smartboard? This is to help a visually impaired child see what is on the smartboard.,

    Is there a way of connecting the ipad to the smart board in the classroom, so that the smartboard is the control, and the ipad is displaying what is on the smartboard? This is to help a visually impaired child see what is on the smartboard.

    Absolutely!
    Install Splashtop2 on the PC and enable it to be controlled or ran from iPad or Reflection to simply allow iPad to serve as PC unwired monitor. With Splashtop and an Apple TV connected, you use the smartboard as usual, yet the PC and iPad can see the same content. The impaired child can even interact with the Smart Board via the iPad as if he were writing directly on the big screen. Erasing functions can be done by touching the Smart Board manual controls. Several variables are in play that cause this lack of functionality:
        Apple won't permit PC software that infringes its proprietary apps.
        Smart Board companies refuse to develop iPad apps because they feel threatened and are being replaced by iPads
        School districts think Apple TV is meant for copyright infringement and could expose them to safe harbor lawsuits
        Network administrators make it impossible to login Apple TVs because they don't want the streaming occurring
        Classrooms are not able to keep up with the technology of using the iPad
        Clicker companies refuse to play with iPad because they see it as a potential threat to their core business clients
        Apple is not working as hard as it could to exploit its capabilities in education, thus losing money in iPad sales
    The bottom line is that we educators and technology developers are hurting our childern with petty conflicts.

  • I cannot update my ipad2 to ios5.  Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server.  Tried resetting network settings, still not connecting.  Tried updating iTunes, still not connecting.

    I cannot update my ipad2 to ios5.  Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server.  Tried resetting network settings, still not connecting.  Tried updating iTunes, still not connecting.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
     Cheers, Tom

  • Hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem pleas

    hello all .. i have a big problem in my ipad version 5.1.1 that is when i connect the ipad with my computer the i tunes give me this message ( itunes couldnt connect to this ipad .an unknown error occurred (0xE8000012).) how i can solve this problem please
    and this is an pic for the problem

    There is some troubleshooting for 0xE8 error codes on this page : http://support.apple.com/kb/TS3221 - you could see if anything on that page fixes it

  • How to connect my ipad with mac using bluetooth?

    how to connect my ipad with mac using bluetooth?

    You can't so quit trying. Take a look at this to see what is supported with regard to Bluetooth connections in iOS.
    iOS: Supported Bluetooth profiles

  • How to connect my iPad 2 to Sony Bavaria wirless? Any other way than apple tv?

    How to connect my iPad 2 to Sony Bavaria wirless? Any other way than apple tv?

    http://store.apple.com/us/product/MD098ZM/A/apple-digital-av-adapter
    this one? if i connect it to the tv, will it work  if audio system is connected to the tv?

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