Hub Phone losing Contacts list

I have the black Hub Phones (software v1935i006f007 Type A) and they are driving me crazy!  They will 'lose' contacts from my list. An example:
Tried to call my friend Karen.  Her name has disappeared from the Contacts list.  Find her number from elsewhere and dial it manually.  Up pops her name as it dials out?????  Finish the call check the Contacts list and she's not there.
It has lost quite a lot of Contact details over the months and you dodn't realise until you go to call someone who's not there.  It seems to have taken a dislike to the letter 'D' lately as those contacts have gone...

Yes, what happens is that the batteries lose their capacity, and cannot provide the extra power that is needed when you press the hands free button, so it simply disconnects.
Some of the hub phones make a squealing noise, and then reboot themselves.
If you want to prove that its the batteries, then put a pair or ordinary alkaline batteries inside instead, and see if it fixes the problem.
DO NOT put the phone on the charger base with alkaline batteries fitted, as they can leak and overheat.
Just try them for 10 minutes or so, then take them out again.
If it fixes the problem, then I would recommend that you change all of the batteries in the phones. They are not expensive if bought online.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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