Huge drop in broadband speeds, need help!

For the past 3 days my speeds have gone from a very stable 7.0mb to a totally unusable 0.95mb and even as low as 0.65mb. I have tried everything I can think of to rectify this but to no avail. Connected by ethernet cable to Hub. No other programs or Backup are running and all other wireless devices have been disabled.
The HH3 is connected to the master socket and I have taken off the faceplate and plugged it into the test socket. I have changed my adsl filter and performed a manual reset of the Hub. Line test is normal only a slight hum can be heard (cordless phone). I have checked out my exchange (NISTF) and it is not reporting any problems. My stats are posted below. Any help would be greatly appreciated.
FAQ
1. Best Effort Test:  -provides background information.
Download  Speed
0.98 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 0.98 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 7.15 Mbps
Line state:
Connected
Connection time:
0 days, 17:53:36
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
12.9 dB / 29.0 dB
Line attenuation (Down/Up):
7.8 dB / 3.0 dB
Output power (Down/Up):
14.0 dBm / 12.1 dBm
FEC Events (Down/Up):
63103 / 5
CRC Events (Down/Up):
1 / 0

thx for the reply, please see below:
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
1 days, 02:14:27
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.1 dB / 29.0 dB
Line attenuation (Down/Up):
7.8 dB / 3.0 dB
Output power (Down/Up):
14.0 dBm / 12.1 dBm
FEC Events (Down/Up):
82453 / 22
CRC Events (Down/Up):
1 / 4
. Best Effort Test:  -provides background information.
Download  Speed
1.3 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
 Download speedachieved during the test was - 1.3 Mbps
 For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
 Additional Information:
 Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 7.15 Mbps

Similar Messages

  • HUGE Drop in Broadband Speed

    About 5 days ago my broadband suddenly dropped in speed. Its so slow its take ages for even a picture to load. If i try downloading a song from iTunes it takes 6-8 mins for a 3meg file!
    I have called BT 3 times and each time I have told to either wait 24 hours and call back and the last time the guy told me he was going to reset my "Profile" and i would experience faster speeds straight away. The advisor then said that initially my broadband would be down for 4 hours, this never happened so was it even reset as the broadband speed is still extremely slow.
    Since i have had BT  (2 years now) i have never been able to make phone calls using my homehub phone. When I dial a number it says "Sorry you cannot make or receive calls on this line" now I cant make calls but i can receive calls. This isnt too much of a problem as I never use the landline so i have never contacted BT about it.
    I have never had a problem with the broadband until now so why the sudden drop? Below are the results from my ADSL line status.
    Connection Information
    Line state - Connected
    Connection time - 0 days, 00:47:24
    Downstream - 3,360 Kbps
    Upstream - 448 Kbps
    ADSL Settings
    VPI/VCI - 0/38
    Type - PPPoA
    Modulation - G.992.1 Annex A
    Latency type - Interleaved
    Noise margin (Down/Up) - 15.6 dB / 23.0 dB
    Line attenuation (Down/Up) - 40.9 dB / 24.0 dB
    Output power (Down/Up) - 5.7 dBm / 1.6 dBm
    Loss of Framing (Local/Remote) - 0 / 0
    Loss of Signal (Local/Remote) - 0 / 0
    Loss of Power (Local/Remote) - 0 / 0
    FEC Errors (Down/Up) - 386 / 4
    CRC Errors (Down/Up) - 14 / 6
    HEC Errors (Down/Up) - 22 / 0
    Error Seconds (Local/Remote) - 11 / 2

    Thanks for the reply. I was told to reset it by the BT advisor on the phone yesterday evening.
    It was plugged into the test socket but it made no difference even though it was plugged in for 2 days. It was plugged in via the filter. 
    Below are the only results i got from the BT Speedtester
    Test1 comprises of Best Effort Test:  -provides background information.
    Download speedachieved during the test was - 222 Kbps
    For your connection, the acceptable range of speeds is 50-250 Kbps.
    Additional Information:
    Your DSL Connection Rate :3360 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
    IP Profile for your line is - 250 Kbps

  • Recent drop in broadband speed

    Hi,
    I've been with BT approx 2 months now (since I moved into my new house) and have usually got a speed of ~2Mbps.
    However over the past few days I've noticed an obvious drop in speed.
    I've run the BT Speed Test and here are my results:
    Download speed achieved during the test was - 674 Kbps
     For your connection, the acceptable range of speeds is 200-1000 Kbps.
     Additional Information:
     Your DSL Connection Rate :3136 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
     IP Profile for your line is - 750 Kbps
    ADSL Line Status
    Connection Information
    Line state:
    Connected
    Connection time:
    0 days, 08:31:23
    Downstream:
    3.063 Mbps
    Upstream:
    448 Kbps
    ADSL Settings
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Interleaved
    Noise margin (Down/Up):
    7.6 dB / 24.0 dB
    Line attenuation (Down/Up):
    49.3 dB / 25.0 dB
    Output power (Down/Up):
    19.5 dBm / 12.3 dBm
    FEC Events (Down/Up):
    62486 / 30
    CRC Events (Down/Up):
    145 / 26
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    2501 / 4
    Error Seconds (Local/Remote):
    245 / 94
    Is anyone able to offer any advice on what the problem may be?
    I'm on BT Unlimited Broadband (up to 20Mb) and the speed is so bad that I can barely use BBC Iplayer without buffering for ages.
    Thanks

    Hi Welcome to the forums
    youe speed has dropped  because of disconnections of your hub  causing a drop in your ip profile if you do the following  then we can help you further 
    If you post the full stats from your router
    For homehub – type 192.168.1.254 into your browser
    Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
    Click on More Details and then post the full results.
    also post the full results from http://speedtester.bt.com/
    Have you tried connecting to the test socket at the rear of the master socket
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Broadband novice needs help & advice

    Hi,
    I am new to this forum and looking for help.
    I have a BT Home Hub (plugged into master bt socket) and connect to it via my laptop wirelessly. Our printer also connects in wirelessly.
    We have slow broadband speeds generally (130mbps top).
    Our phones (wireless) also hiss and crackles and are connected via an extension fitted via the main master socket in the removable lower plate i.e. its not a plug in.
    I decided to look into this and over the past couple of weeks have read up but am now at wits end.
    What I have done:
    - bought an an iplate and installed it;
    - bought an additional filter for the phone base station and so doubled up the filters;
    - snipped all the orange 'bell wires' out of all internal extension junction boxes;
    - replaced the filter where the Home Hub enters the master socket and now through the iplate;
    - changed the Home Hub settings to different channels  (now on 10);
    - changed the Home Hub settings to b/g only and then b only without any change;
    I have just got to the end of another day without change to either the broadband speed nor being able to use the phones and am turning to the forum for help.
    I really am questioning what to do next. Can anyone help?
    Mal
    Solved!
    Go to Solution.

    Connection information<script type="text/javascript"></script>
    Line state
    Connected
    Connection time
    0 days, 3:13:48
    Downstream
    575 Kbps
    Upstream
    445 Kbps
    ADSL settings<script type="text/javascript"></script>
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.5
    Latency type
    Interleaved
    Noise margin (Down/Up)
    29.8 dB / 15.7 dB
    Line attenuation (Down/Up)
    22.0 dB / 9.1 dB
    Output power (Down/Up)
    18.4 dBm / 12.0 dBm
    Loss of Framing (Local)
    45
    Loss of Signal (Local)
    4
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    0 / 27
    CRC Errors (Down/Up)
    0 / 2147480000
    HEC Errors (Down/Up)
    nil / 64916
    Error Seconds (Local)
    4
    FAQ
    <script type="text/javascript">// paintProgressAndMessageOnBar(100,"The test has successfully completed" ); // </script> Test1 comprises of two tests
    1. Best Effort Test: -provides background information.
    Download Speed
    328 Kbps
    0 Kbps
    500 Kbps
    Max Achievable Speed
     Download speedachieved during the test was - 328 Kbps
     For your connection, the acceptable range of speedsis 100-500 Kbps.
     Additional Information:
     Your DSL Connection Rate :572 Kbps(DOWN-STREAM), 444 Kbps(UP-STREAM)
     IP Profile for your line is - 350 Kbps
    The throughput of Best Efforts (BE) classes achieved during the test is - 21.26:28.53:50.21 (SBE:NBEBE)
    These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
    The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
    2. Upstream Test: -provides background information.
    Upload Speed
    331 Kbps
    0 Kbps
    444 Kbps
    Max Achievable Speed
    >Upload speed achieved during the test was - 331 Kbps
     Additional Information:
     Upstream Rate IP profile on your line is - 444 Kbps

  • Broadband upgrade, need help with speed please

    Hi all,
    I recently upgraded from a very old broadband package with an old router from the 1960's to the 'upto 20meg' service, with the bloke on the phone advising we should receive about 17meg as we are close to the exchange (Worcester Park, Surrey).  So when the new kit arrived the speed jumped from 2megs to about 4ish and it's now settled on about 5 after 10 days.
    I've posted the stats below as i'm after some advice really because I can't make sense of it.  Am I missing something here or should I be getting faster speeds?
    Cheers

    Hi welcometo the forum
    You appear to have a stable connection however your connection speed is low for your line attenuation are you connected to the master socket ? Or an extension if you can connect to the test socket Located at the rear of the removable front plate of the master socket and recheck the hub stats and speedtest this wil eliminate any faults with your internal wiring also are you connecting the hub to your pc by wireless or ethernet cable if wireless could you try connecting by cable and again post the speed test results this will eliminate any speed losses due to wireless interference Please try these first then we can advise further
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Huge drop in broadband connection speed

    I've been with BT Broadband for a good five years or so. Around six months ago, I was getting a connection speed of around 8Mb/s. A few months ago, this dropped to being consistently around 1.9Mb/s, after a brief period where the broadband light on the router would turn amber and the connection would be lost until the router was reset, on a semi-regular basis. In the last few days, this problem has returned and I'm now getting a connection of around 0.17Mb/s.
    Here are the stats:
    ADSL line status
    Connection Information
    Line state            Connected
    Connection time              0 days, 01:17:23
    Downstream      504 Kbps
    Upstream            233 Kbps
    ADSL Settings
    VPI/VCI                0/38
    Type      PPPoA
    Modulation        G.992.3 Annex A
    Latency type      Interleaved
    Noise margin (Down/Up)             6.4 dB / 6.2 dB
    Line attenuation (Down/Up)      46.9 dB / 44.7 dB
    Output power (Down/Up)           0.7 dBm / 0.3 dBm
    Loss of Framing (Local/Remote)                0 / 0
    Loss of Signal (Local/Remote)     0 / 0
    Loss of Power (Local/Remote)   0 / 0
    FEC Errors (Down/Up)   3981 / 0
    CRC Errors (Down/Up)   561 / 0
    HEC Errors (Down/Up)   1621 / 0
    Error Seconds (Local/Remote)   222 / 0
    A quiet line test always seems fine.
    It's very frustrating. Streaming TV has gone from being no problem at all, to temperamental, to impossible.
    Any guidance would be very much appreciated.

    Stats when connected to the test socket:
    Connection Information
    Line state            Connected
    Connection time              0 days, 00:07:55
    Downstream      575 Kbps
    Upstream            444 Kbps
    ADSL Settings
    VPI/VCI                0/38
    Type      PPPoA
    Modulation        G.992.5 Annex A
    Latency type      Interleaved
    Noise margin (Down/Up)             30.7 dB / 28.0 dB
    Line attenuation (Down/Up)      23.1 dB / 8.7 dB
    Output power (Down/Up)           11.8 dBm / 1.7 dBm
    Loss of Framing (Local/Remote)                0 / 0
    Loss of Signal (Local/Remote)     0 / 0
    Loss of Power (Local/Remote)   0 / 0
    FEC Errors (Down/Up)   0 / 0
    CRC Errors (Down/Up)   0 / 0
    HEC Errors (Down/Up)   0 / 0
    Error Seconds (Local/Remote)   0 / 0

  • Sudden Drop in broadband speed, Used to get 300-40...

    I have been having prblems for the last 3 or 4 days now with my download speed just being so slow its becoming unusable... I work from home so need a solid internet connection to work form. I have spoken to BT that gave me the biggest load or rubbish i think i have ever heard and put the blame on my router. 
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    System Up Time 12:31:59
    Port
    Status
    TxPkts
    RxPkts
    Collisions
    Tx B/s
    Rx B/s
    Up Time
    WAN
    PPPoE
    2170851
    3341131
    0
    3516
    48666
    12:31:31
    LAN
    10M/100M
    3317014
    2214708
    0
    47139
    5296
    12:31:55
    WLAN
    11M/54M/300M
    127606
    63760
    0
    2926
    156
    12:31:40
    ADSL Link
    Downstream
    Upstream
    Connection Speed
    3776 kbps
    448 kbps
    Line Attenuation
    52.0 db
    28.5 db
    Noise Margin
    13.2 db
    17.0 db
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    Welcome to this customer to customer forum.
    To enable forum members to help you, could you please read the web page that is shown below, which asks you to do a few checks first, and has some helpful hints.
    Please could you use the home hub 2, as its not possible to extract all of the information from the Netgear router.
    When you have done that, please follow the instructions at the end, and post the results here, so members can offer advice. Thank you.
    Speed and disconnections
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • Dramatic drop in Broadband speed

    Hello
    Up until Tuesday (12th) night Broadband was excellent - around 6.9M.  Then suddenly it dropped to 0.7M and remains at this level.  It's too slow for the BT Speedchecker to work - so I have used SpeedTester.net to check my speed.  I have HomeHub 3 and have reset it.  I have checked for any exchange problems - nothing.
    At 0.7M my broadband is just about useless - I need DropBox for my job and it is too slow to use.
    I Have rebooted my Computer (MacBook Pro) and nothing improves.
    Has anyone any ideas?

    This is the ADSL info you requested, but I can't give you a btspeedtester result because the connection is so slow that speedtester just crashes and tells me the connection has failed !!!!
    ADSL line statusConnection information
    Line state
    Connected
    Connection time
    0 days, 4:35:16
    Downstream
    8,128 Kbps
    Upstream
    448 Kbps
    ADSL settings
    VPI/VCI
    0/38
    Type
    PPPoA
    Modulation
    ITU-T G.992.1
    Latency type
    Interleaved
    Noise margin (Down/Up)
    9.2 dB / 23.0 dB
    Line attenuation (Down/Up)
    28.0 dB / 14.5 dB
    Output power (Down/Up)
    19.8 dBm / 12.4 dBm
    Loss of Framing (Local)
    0
    Loss of Signal (Local)
    0
    Loss of Power (Local)
    0
    FEC Errors (Down/Up)
    358 / 2
    CRC Errors (Down/Up)
    0 / 2147480000
    HEC Errors (Down/Up)
    nil / 1
    Error Seconds (Local)
    0
    Hide Details

  • Gradual drop in broadband speed

    I've had BT broadband since September last year.  For the first month or so, the connection was extremely slow, and after running through several fault reports with BT, it eventually seemed to resolve.  However, the maximum speed I obtained (approx 3.5mbps) was only about a third of what BT told me I should be able to obtain.
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    If anyone can help resolve this problem, you'll be doing me a massive favour.  There are apparently no faults on my phone line, or in my area to explain the deterioration.

    Hi
    I am sorry to see you are having problems
    I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
    They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
    They are a UK based BT specialist team who have a good record at getting problems solved
    This is a customer to customer self help forum the only BT presence here are the forum moderators
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • Stupidly low broadband speeds, please help.

    I originally called BT about slow speeds on the 22nd of June, I told them that my Home Hub had been reset multiple times that week (i know this is to be avoided, but i wasn't at home at the time to stop it happening!) and so I told them my IP profile was the problem, and that I needed it reset. I was told they would do it within 48 hours and they would "get back to me". Well, they didn't. What followed was a series of "We will call you back at x:xx on y" which never happened, none of them. I always had to stay on top of them and constantly call them. Broken promises from the very beggining.
    Now, I know fine well it doesn't take 7 DAYS to reset an ip profile but after constantly calling them back I've ran out of patience. Quite frankly all of this customer service has been terrible from the beggining when all that needed to be done was to reset my profile, something that should take several minutes, not days. I've now been told on 3 different occasions that my profile has been reset and I'd notice a difference within 4 hours. None of this has been true.
    I'd appreciate if one of the mods could help me out here, as I'm at the end of my tether for speaking to CS India about this, they simply refuse to stick to their word.
    BT Speedtester Image - http://i.imgur.com/f16Xs.png
    Router stats are at the end of the post.
    I read somewhere that the profile resets automatically after 5 days, but i called 6 days ago, so that doesn't seem to have fixed it either...
    Thanks.
    VPI/VCI:
    0/38
    Type:
    PPPoA
    Modulation:
    G.992.1 Annex A
    Latency type:
    Fast
    Noise margin (Down/Up):
    6.5 dB / 26.0 dB
    Line attenuation (Down/Up):
    7.6 dB / 3.0 dB
    Output power (Down/Up):
    14.0 dBm / 12.0 dBm
    FEC Events (Down/Up):
    0 / 0
    CRC Events (Down/Up):
    9 / 0
    Loss of Framing (Local/Remote):
    0 / 0
    Loss of Signal (Local/Remote):
    0 / 0
    Loss of Power (Local/Remote):
    0 / 0
    HEC Events (Down/Up):
    2 / 0
    Error Seconds (Local/Remote):
    9 / 0

    So I am not the only sufferer of the slow broadband from BT.  It appears that there are hundreds of us suffering with a poor connection and getting little or no resolution from BT. 
    Personally I wish I had never bothered taking the new homehub3 and vision box.  I should have cancelled my contract with BT and told them to put their routers and poor customer service where the sun doesn't shine, they might have got that right!!
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    To say I am cheesed off would be an understatement.  To write this post I have had to reconnect to the router 10 times!!!!!  What is the point of wireless when it doesn't work. 
    Customer Service have left me a voicemessage saying they will be contacting me in regards to my complaint letter and demand for compensation but have I heard anything, NO!!!
    BT need to get their act together before they lose all of their customers, and be assured I am making a lot of noise about their lack of performance on every forum I am on. 
    BT you are going DOWN!!!!!!    Hopefully you'll find my wireless connection when you get there!

  • Very slow Broadband speed please help!

    Hello to all, I have recently joined BT from Sky and I am due to have Bt infinity installed mid October so hopefully my issue will be resolved then, however since joining BT Broadband I have had appalling internet speeds averaging 0.3 mbps! I can’t even watch the BT help videos online!
    My current BT broadband was completed on 11th September and I was told wait 3 days for the line to stabilise which I did with still speeds of 0.3 mbps. I re contacted BT after this time and was told to do all the usual checks which I did. To put you in the picture my router is connected to an extension socket in my lounge and my master socket is located on a window sill in my hall way.
    I can’t connect my router to my master socket as I have no power there and it is impractical to do so due to the space on my windowsill.
    I was then told that my IP profile or BRAS profile was low and would be looked into. This was and three days ago I was told that they had completed their work at the exchange and sthe peed should be improved. My line now has an IP profile of 0.42 which yes is an improvement but I know my line is capable of more from when I was with sky it was around 1mbps.
    I was then told I would have to wait until after a 10 day period from when my line was activated and then call back if no
    improvement - Today no change speeds are as follows:Download speedachieved during the test was - 0.36
    Mbps
    For your connection, the acceptable range of speeds is 0.1 Mbps-0.5 Mbps.
    IP Profile for your line
    is - 0.42 Mbps
    Connection Information
    Line state:
    Connectedppp0_0
    Connection time:
    2 days, 23:17:30
    Downstream:
    480 Kbps
    Upstream:
    448 Kbps
    12:02:33, 18 Sep.
    DSL noise margin: 14.00 dB upstream, 5.80 dB downstream
    12:01:51, 18 Sep.
    DSL noise margin: 9.00 dB upstream, 6.10 dB downstream
    I am fed up of calling tier 2 support is ther a knowledgeable customer/BT Moderator out there who can kindly help me
    Kind Regards
    Dave

    obviously connecting to an extension socket is not ideal and as you cannot connect to test socket you cannot rule out problem with your internal wiring causing the poor speed
    have you removed the bellwire from terminal 3 in all sockets?
    bellwire removal
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Re: Sudden Drop in Broadband Speed and problems wi...

    I am having exactly the same problem. Since the 28th my speeds have gone down from 2 - 2.5 mbps to 0.1 - 0.3 mbps. It's awful and I can barely do anything.

    I have moved your post and started a new subject to avoid replies for the other subject originator getting confused with replies to you
    welcome to the BT community forum where customers help customers and only BT employees are the forum mods
    in order for the forum members to help please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) bt speedtester and post the results .
    are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

  • Dropping wifi on MacBooks-need help please

    I'm sorry, I'm new to Macs and I need some help. I've done a bunch of searching and am just not finding a solution - maybe there isn't one.
    We have two MacBooks in our home, and four PCs.
    Two weeks ago, both MacBooks started dropping the wifi connection. Airport will read full bars, but internet/mail don't work. The PCs are unaffected.
    I have a linksys Wireless N router that we purchased, looks like this though I'm not at home at the moment and am unsure of the exact model number.
    http://homestore.cisco.com/en-us/Routers/Linksys-E1000-Wirelessn-router_stcVVpro ductId97826160VVcatId551966VVviewprod.htm
    I've tried turning on and off airport, renewing my DHCP Lease (which I thought was working but after a few days the problem returned). Almost every time I turn on and off the airport and click on my network (secured) to join it makes me re-enter my WPA key, even though I've clicked to remember the password in my keychain. Sometimes the on/off works, but only for 10 or 20 minutes and then I have problems again. Some days I have no issues and other days are really bad and I can't get on the internet all night on the MacBooks.
    I also tried going into my router settings and changing the channel and that seemed to screw up ALL the computers, even the PCs, so I had to put it back to auto configuration. I thought maybe that other networks in the area (I'm in a single family but for some reason I can see about 8 other networks in the neighborhood in my airport drop down) might be interfering.
    I have read some threads that suggest 10.6.7 (which both MacBooks are currently running) might be the issue, and that you can revert back. I do not know how to do this. I have not backed up my system using time machine yet (got my MB at the end of March and don't have a new external harddrive to use time machine with - the one I have currently has all the backup from my PC on it and I don't want to delete it). Is there a way to revert the software back without having to re-install using the installation disks, therefor losing everything on the Mac? I mean, I don't even know if going back a version will fix it, or perhaps just suffering until Lion comes out?
    Any suggestions?

    So if i put in the installation disk all photos/music/files will remain on the computer? it doesn't revert my system back to factory default? one of the threads I was reading they were discussing backing up the system first so I thought I'd lose everything.
    the wifi issues will happen even when our macs are sitting about 5 feet away from the router, even. And yet other times they'll work perfectly when we're on a different level in the house. When I say wifi drops, airport sees the network, sees full bars, there's an IP address in the network settings, but internet pages won't load and mail won't receive/send.
    Also, when I click on my network to try to get it to re-connect, I get a screen like this person did:
    https://discussions.apple.com/message/15381600#15381600
    where it says connection timeout, or invalid password (even though it is a valid password and eventually after many tries to connect will randomly work).

  • Rollover Button + Drop-down menu = I need HELP!

    Hello,
    I'm fairly new to this whole Flash thing, but i seem to be
    doing really well so far. I have created a website that is in
    functional, working order - all of my buttons, actions, links, etc.
    are working, (which i'm quite proud of), but i'm now at a loss. I'm
    trying to create a rollover button/dropdown menu effect for two of
    my galleries, and although i've successfully created the pop-up
    effect of the menu by utilizing the "Over" and "Down" states inside
    of the button itself, when i render out the file and test it, the
    drop-down text flickers. Placing the mouse over the original
    button, everything seems to work fine, but as soon as i move the
    pointer down over the pop-up/drop-down text, it flickers! i've
    tried creating this is separate layers, i've tried increasing my
    Hit state, i've even tried a stop action, but nothing works, and
    i'm out of ideas. Help!?

    If you are hoping to make linkable buttons for the drop down
    portions, then they need to be separate buttons. If they are
    internal to the main button, then they are the main button and will
    only link where it links (if they don't totally throw it out of
    whack--I forget what one of my client's doing that resulted in, but
    the bottom line is... buttons inside buttons are bad news.).
    My suggestion: Google "AS2 drop down menu tutorials" and see
    what you can find. Googling is a great resource for finding things.
    There will likely be a number to choose from, so read thru them and
    see which ones match what you're trying to create and are easy to
    follow (some may not explain things well... everybody and their
    uncles apparently want to try to teach the world what they know,
    regardless of their ability to explain things (or lack thereof)).
    Some, if not many, will provide source files you can build
    from.

  • Abysmal broadband speed pleeeeeaaase help me out.

    hi there folks, 
    Ever since I first moved to BT as an ISP I have suffered the worst speeds ever, the fastest I've ever had a conncetion is 5meg (Currently paying for speeds of 20meg) I am unsure if my hardware is the problem, be it the home hub which is under a year old, or my laptop which was brand new in January, but I doubt that my hardware is the fault.
    Just conducted a speed test at http://www.speedtest.net the results are here
    http://www.speedtest.net/result/1334213241.png
    Ping speed 63ms, Download speed 0.13mbps, upload speed 0.36mbps.
    Please if anybody has any helpful advice or may know a fix please post it here, as where I live BT is the only connection to the internet available, no other companies offer it!!

    welcome to the forum
    please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
    are you connected directly to the NTE5 master or test socket or to somewhere else? Do you have any phone extension sockets in your home?
    Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone
    Someone may then be able to offer help/assistance/suggestions to your problem
    If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
    If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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