Huge drop in wireless connection speed

Hi, I've had my MacBook Pro for a month or two now, and have been connecting to the internet through airport extreme, which was working incredibly well.
All of a sudden, it's taking me 1+ minutes to load up more complex sites, perhaps about 10 seconds to load Google; occasionally safari informs me that I'm not connected to the internet, even though my signal is very strong - it happens when I'm sitting right next to my router, but if I click on network diagnostics, it tells me my connection is fine and working.
The second error message I find is "cannot find the server"
Firefox encounters the slow page retrieval issue as well (I say page retrieval because once I finally get to a site, the file downloads are at good speeds). I updated to the safari 3 beta as a stab in the dark, but if anything things got worse.
I've tried multiple channels, turning interference protection on and off on both the router and the MacBook, switching DNS server, turning my wireless security off completely, nothing I've changed is making a difference.
Has anyone got any ideas what could have gone wrong? I'm amazingly frustrated right now!
Thanks, Ed

Stats when connected to the test socket:
Connection Information
Line state            Connected
Connection time              0 days, 00:07:55
Downstream      575 Kbps
Upstream            444 Kbps
ADSL Settings
VPI/VCI                0/38
Type      PPPoA
Modulation        G.992.5 Annex A
Latency type      Interleaved
Noise margin (Down/Up)             30.7 dB / 28.0 dB
Line attenuation (Down/Up)      23.1 dB / 8.7 dB
Output power (Down/Up)           11.8 dBm / 1.7 dBm
Loss of Framing (Local/Remote)                0 / 0
Loss of Signal (Local/Remote)     0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   0 / 0
CRC Errors (Down/Up)   0 / 0
HEC Errors (Down/Up)   0 / 0
Error Seconds (Local/Remote)   0 / 0

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Huge drop in broadband connection speed

I've been with BT Broadband for a good five years or so. Around six months ago, I was getting a connection speed of around 8Mb/s. A few months ago, this dropped to being consistently around 1.9Mb/s, after a brief period where the broadband light on the router would turn amber and the connection would be lost until the router was reset, on a semi-regular basis. In the last few days, this problem has returned and I'm now getting a connection of around 0.17Mb/s.
Here are the stats:
ADSL line status
Connection Information
Line state            Connected
Connection time              0 days, 01:17:23
Downstream      504 Kbps
Upstream            233 Kbps
ADSL Settings
VPI/VCI                0/38
Type      PPPoA
Modulation        G.992.3 Annex A
Latency type      Interleaved
Noise margin (Down/Up)             6.4 dB / 6.2 dB
Line attenuation (Down/Up)      46.9 dB / 44.7 dB
Output power (Down/Up)           0.7 dBm / 0.3 dBm
Loss of Framing (Local/Remote)                0 / 0
Loss of Signal (Local/Remote)     0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   3981 / 0
CRC Errors (Down/Up)   561 / 0
HEC Errors (Down/Up)   1621 / 0
Error Seconds (Local/Remote)   222 / 0
A quiet line test always seems fine.
It's very frustrating. Streaming TV has gone from being no problem at all, to temperamental, to impossible.
Any guidance would be very much appreciated.

Stats when connected to the test socket:
Connection Information
Line state            Connected
Connection time              0 days, 00:07:55
Downstream      575 Kbps
Upstream            444 Kbps
ADSL Settings
VPI/VCI                0/38
Type      PPPoA
Modulation        G.992.5 Annex A
Latency type      Interleaved
Noise margin (Down/Up)             30.7 dB / 28.0 dB
Line attenuation (Down/Up)      23.1 dB / 8.7 dB
Output power (Down/Up)           11.8 dBm / 1.7 dBm
Loss of Framing (Local/Remote)                0 / 0
Loss of Signal (Local/Remote)     0 / 0
Loss of Power (Local/Remote)   0 / 0
FEC Errors (Down/Up)   0 / 0
CRC Errors (Down/Up)   0 / 0
HEC Errors (Down/Up)   0 / 0
Error Seconds (Local/Remote)   0 / 0

My macbook, OS 6.7, drops my wireless connection after about 10 minutes - help?

My macbook, OS 6.7, drops my wireless connection after about 10 minutes - help? The lynksys signal works on other computers/iphone but not on my older macbook.

Same problem, IMac with OSX. Everything else in the house is fine - Netfilx, pc's, radios - Mac drops the wireless after a few minutes. It sits closest to the router. Imac will be OutMac soon if no solution comes along.

How do I keep my Ipad from dropping its wireless connection?

How do I keep my Ipad from dropping its wireless connection?
Most of the time, my iPad does not maintain a connection to the interenet via my wifi router. My PC laptop has continuous connection, so I know it is not the internet connection.
Is there a way to trouble shoot this? Can I purchase a dedicated IP Address for my Ipad? This is beyond aggrevating since internet activity is the main reason I purchased the pad.
Your help is greatly appreciated.
Poet Margo

I would suggest that you give Apple Tech Support a call and go over your settings under WI-FI and General Settings as well as your router settings etc.. There are all sorts of things I could tell you to try but this forum is not the best place to go over all the numerous settings that could be the issue. Just call them and they will walk you through the proper trouble shooting steps.

Airport keeps dropping the wireless connection to my network 2 or 3 times a day.

Hi,
Since apple's recent firmware update for my macbook pro, airport keeps dropping the wireless connection to my network 2 or 3 times a day. It then searches for a network but can't find it, but if I select my network manually it connects immediately ???
Any fixes for this ..... in layman's language please!
Thanks,
Steve

It is not the router. There are a number of factors that are involved. If the router is a G/N router you may have to switch to G-Only (or disable N). You may also have a 5 GHz wireless phone or other routers in the neighborhood interfereing with the signal.
Try this:
1. Open network preferences. Take note of what IP address is assigned. Then, click Advanced.
2. Click on TCP/IP and select Using DHCP with manual address and type the IP address below that.
3. Click OK.
4. Set your Router to Wireless-G only (or disable N) and change the channel to 11 or some higher number.
This should keep it from dropping the wireless connection. It is a bug in the OS. Apple has not fixed it in 3 years.
You wireless connection will be a tad slower, but you really won't notice.
Hope that helps.
DB

Dropping Wireless Connection & Speed Slowing Down

Hi,
Up until a week ago I had two BT lines, I will call them line 1 and line 2. Line 1 (front room) was used purely for phone calls, and line 2 (middle room) had Broadband activated on it. When it came time to renew the yearly line rental I checked and had it confirmed by BT that the available Broadband speed was faster on line 1, so I decided to cancel line 2, and move my Home Hub 4 into room 1 having arranged to activate Broadband on what in theory should be a line that gives a better speed.
My current problem is two-fold. Firstly I am not yet getting the line speed that I was expecting. I have spoken to the Technical Help Line, and understand that following the activation of Broadband on the line in Room 1 I should wait 10 days for the available speed to stabalise. Currently I am 7 days on from line activation.
A few days ago I was getting download speeds around 2.70 Mbps, with upload speeds around 0.38 Mbps. The IP profile for the download speed at that time was set at 2.77 Mbps. The IP profile for the upload speed was set at 0.45 Mbps. Over the past week I have done numerous speed checks and found that the speed did vary, as might be expected, but was generally always around these figures. Because of the line check speeds I was given by BT's own staff I was expecting the available speed to get better, not slow down! I was originally advised to expect line speeds of between 3.5 Mbps - 5.5 Mbps.
Over the last 24 - 36 hours the speed has slowed down, and a few minutes ago these are the figures I observed:
Download speed achieved during the test was - 1.3 Mbps
For your connection, the acceptable range of speeds is 0.8 Mbps-2 Mbps.
IP Profile for your line is - 1.33 Mbps
Upload speed achieved during the test was - 0.34Mbps
Additional Information:
Upstream Rate IP profile on your line is - 0.45 Mbps
Line speed then is one issue, but there is another.
My second, presently very frustrating problem is that even though the Hub 4 is consistently powered, and maintains a steady Blue light showing that Broadband is available, my wireless connection that I receive from the Hub keeps dropping. I should add that the distance from the Hub 4 in Room 1 to where I work with my laptop in Room 2 is only about 15 - 20 feet. I used the old Hub 2 until a few weeks ago, and neither my daughter on her laptop, or myself, had any problems with 'dropping' the wireless signal, whichever room we were in, or even if we used our respective laptops elsewhere in the house. I was convinced enough by the publicity 'blurb' to believe that Hub 4 was more reliable, with fewer drop-outs. So far this has not proven to be the case.
I know that I need to wait a few days more till the 10 days are up, but would really appreciate some kind soul commenting on the above. I have looked at the Logs, but without knowing what segment would be helpful in aiding a diagnosis of my two issues I didn't want to provide unnecessary information. So if any particular element of the Logs would be useful, please let me know.
Yours in hope,
Alan
Solved!
Go to Solution.

Hello again,
With your help I was able to locate the place to change the channel manually, which I did, thanks for that. It only resulted in a marginal improvement, but any improvement is good I guess.
HH4 has now been showing a steady connection for three + days, so, as requested, here are the noise stats:
16:14:16, 26 Nov. ( 76.170000) DSL noise margin: 22.00 dB upstream, 12.20 dB downstream
16:14:16, 26 Nov. ( 76.080000) DSL line rate: 448 Kbps upstream, 3104 Kbps downstream
I have done several speed tests and they all show broadly similar results, namely that my download speed is usually around 2.67, whereas my IP Profile is set at 2.74.
I don't know whether this is worth mentioning but I only have an old style BT socket on my line, not one that has a test socket inside, so I can't do any of the tests using that facility.
Although my broadband connection has been stable and active on the HH4, as far as using wireless to connect my laptop in another room I do still get several dropped connections each day.
Even when I am connected to my HH4 by wireless, and my signal, as now, is only in the four bar bracket, by looking at the other Networks that are active in my street/area I can see, although it is rightly secured, that someone is using a HH3 and the signal on that is powerful enough to register a full five bar (excellent) strength on my laptop. How near or far away from me that user with a HH3 is I do not know, the point is however I can receive a more powerful and consistent signal from their Hub than my own. I must confess to being puzzled by that. What could be the reason?
Is there any further help or guidance that you can give that might assist in raising my IP profile, in the hope that my speed might increase? Or do you have any further suggestions as to how I might reduce the noise on my line to a more acceptable amount, so that my signal might give me a better wireless connection?
Thanks again for any advice or help you are able to give.
Regards,
Alan

Has anybody solved the slow wireless connections speeds of the new Imacs

I have just purchased the new imac...and was made aware of the disastrous connections speeds using wireless.. Does anybody know if apple have come up with a solution...or are they just not dealing with the problem?

I am a brand new Mac user with a new 24 inch iMac purchase. Macs are supposed to be hassle free right? Right. No question I was about ready to throw it out the window because the wireless connection to the expensive AP base station was, oh, 100x slower than my Dell laptop side by side about 1 foot away. Nothing changed even if I connected directly to the AP using an ethernet cable. My connection consists of an Actiontec DSL gateway connected directly to my AP extreme that allows wireless to my PC laptop as well as my new iMac. Hours and hours go by until I find this help link on Mac Orchard Forums:
+" Re: My New Intel Based iMac is SLOW+
+« Reply #7 on: May 18th, 2007, 4:57am » Quote Quote Modify Modify+
+WOW!! everyone else with this problem read this! i was having these same huge speed problems using the internet with my new 24" dual core intel imac with 2 gigs of ram and found a posting on another site's thread that fixed it completely.+
+"Try setting your DNS servers to OpenDNS (208.67.222.222 and 208.67.220.220) and see if that helps at all. Maybe the ISP's changes increased the load on their DNS servers."+
+my guess is that somehow these DNS servers work the way tiger likes them to while others dont, i have no clue other than to say it works!!+
+heres a site i found that helped me understand how to change the settings:+
+http://portforward.com/networking/static-Mac10.4.htm "+
With the new Leopard installed I went to the "portforward" link first and followed the instructions exactly to set a static IP address, then I reset my DNS servers with the exact numbers you see above - IT WORKED IMMEDIATELY!!!!! I didn't have to call my ISP or anything, it just worked exactly as it should with both Safari and Firefox. Now this Mac is flying and I will not be tossing it back to Jobs.
Good Luck!

WRV54G Slow Wireless Connection Speeds

Good Afternoon,
I purchased a WRV54G recently to replace my WRT54G as I needed to run a road-warrior VPN setup. This for the most part works fine overall using QuickVPN.
The issue I am having is the connection speeds I am getting when my local lan PC's connect wirelessly to the WRV54G router. For some reason I can never get a connection over 11.0 MBS while using the WRT54G I always got 54.0 MBS which I would expect since all PC's are running 802.11G cards.
I did upgrade to the latest firmware on the site thinking this may have be the issue, this however did not help. The other thing I noticed was if I place the router in a G Only state, no wireless PC can connect to the router.
Any help would be appreciated. It is odd I get full 54.0mbs connections using the WRT54G, but when using the WRV54G I get 11.0mbs. It like it is connection B only which is very odd.
Thanks,
Chris

hi...try out the following wireless settings
on the router's ui , go to " wireless " tab and change the channel - 11 , go to "advanced wireless settings " and change the "Control TX Rates" to 54mbps , beacon - 75 , fragmentation - 2306 and RTS - 2307.....let me know if that works for you...

Wireless connection speed fluctuating: please help if you can.

Hi there,
I have a problem with wireless Internet connection speed which spinning my head off, I desperately need other people advice please.
My AirPort Express (AirTunes) serves the flat with Internet, two pc’s and an iMac (Intel Chip). The first pc is a sony laptop that has the Centrino platform (i.e. Wireless ready) and the other pc has an internal D-Link Air DWL-510 wireless PCI (IEEE 802.11b)
The laptop seems to get the maximum speed of the internet connection anytime anywhere in the flat, the iMac gets 70% of the connection speed. While the PC with DWL-510 gets only 30 – 40% of the connection speed only. However, sometimes all the sudden, both the iMac & the PC will get the maximum speed as it should! On a random bases.
I am puzzled trying to establish why is that happening? what could it possibly be that is curbing the connection speed to start with? And what changes that sometimes the pc will get the full connection speed? I have a wireless phone at home, I have a wireless temperature controller as well, and there are wooden walls dividing the rooms in between. I tried switching the wireless devices on and off but the results produced had no affect. My AirPort Express is password protected, so (most likely) no one is steeling my bandwidth. So, what else am missing? What other factors that causing this fluctuation in my internet connection!!?? Please advice if you can think of anything?
Many thanks.
iMac G5 Mac OS X (10.4.4) iMac 17' 1.8 MHz PowerPC 1.25 mb RAM

hello Satchmo.. thanks a lot for your reply.
In regards to the first point (ISP connection), I agree. When I tried to test the line some time ago (on a wired link) I noticed the fluctuation, but it was acceptable. The problem I have now is that the 2mb connection I have, this particular pc receives only 600kb (+/- 10% variable), where is the other 1.4mb going? Sometimes, all the sudden I notice my connection go mad and I get the full speed for a while! I don't know what has changed from the surroundings.
The other things you mentioned (source of influence i.e. other wireless networks that might be crossing mine, bluetooth devices and Ethernet port is used while the wireless is in use) all are viable possibilities. I’ll start testing to check if any of ‘em is the case. Especially other wireless networks, cause its seems that my wireless card discovers at least other two connections along side to mine. I guess if it was the case, nothing much I’ll be able to do about it.
Also thnx for the link.. I don’t understand why I failed to find it when I searched the net!!
iMac G5 Mac OS X (10.4.4) iMac 17' 1.8 MHz PowerPC 1.25 mb RAM

Any programs to display wireless connection speed?

Just curious to find out if there's any way to see how much mbps my wireless AirPort Extreme card is operating on? Is there software that can show more details about the connection speeds it's running?
All that the AirPort utility shows is signal strength and not much else...
Thanks.

Jus to clarify, when you check the up/down speeds at a site like speakeasy.net, it shows you the results you get at that particular site.
It does not mean that those results are what you will get at other sites performing other functions.
The speeds you see from realtime software like Activity Monitor show what is actually going on at any given moment.
Joe

Wireless connection speed over Infinity 1.

Hi there, I have infinity 1 with the hub in an adjacent room to my computer, and when I do a speed test wirelessly the speed comes out at ~5mpb/s. I understand that wirelessly the speed tends to decrease a little, but why is it so low????

There are many reasons why your wireless speed could be low such as wireless interference, out dated drivers on your computer, and the construction of your property.
If you have a smart phone, download a Wifi Analyser app. It will show you the wireless channels and which one your Homehub is on. You want to find the channel with the least congestion, ie. least number of users. Once you have that you need to change your homehub onto that channel. If you can't use a Wifi Analyser select a channel and see if it improves, if not select another until you find the best one.This will also switch off "smart wireless" that can cause problems.
See link how to change channel on homehub
http://bt.custhelp.com/app/answers/detail/a_id/14094
On your computer, check that the wireless network card drivers are up to date. Use the card manufacturers website rather than Windows which can be out of date.
Make sure that "Smart set up" on the Homehub is turned off
http://bt.custhelp.com/app/answers/detail/a_id/44328/c/
Use this speed tester to check your speeds.
http://speedtest.btwholesale.com/

I connect my Ipad to my desktop and it drops my wireless connection

Every time i connect my i pad to my desktop to update or sync the computer loses the wireless connection and i have to restart. Once in a while on restart if i leave the I pad connected it will let me work on the ipad and sync but most times it just loads up with no internet and doesn't find the ipad at all
Please help

Many times restoring using recovery mode will work if the device isn't being recognized in iTunes, but if you cannot get the iPad to be seen by iTunes using that method, try this first and then try to restore again.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538

Wireless connection speeds

I have a nother post about a nother problem, but on an unrelated note, what kind of things can cause changes in speed? i have the router connected wirelessly to a computer right next to it ( so distance is not an issue), and most of the time it says 54 Mbps for speed, but it drops to 18, 11, or whatever every so often. I have "excellent" under signal strength. what would cause such a speed change? its in a fairly cool location...

Use your wireless card to scan for other wireless networks in your proximity.
You can also use a tool like netstumbler which also shows you the channels which the other networks use.
If you find a lot of other wireless networks it is likely that you have collisions with other networks, in particular if those are running on the same channel as you do.
Moreover, devices like some cordless phones, microwaves, etc. also emit waves in the same frequencies as the wireless network.

Broadband Dropping Out and Connection Speed Decrea...

Sorry to be a pain but I am back here again.
Since the last issue with speed, connection drop out and noisey line which required an underground cable to be partly replaced, all has been fantastic and no problem to report. Many thanks to those who were involved in helping with getting that issue resolved.
About 10 days ago the broadband started to drop out at random times but not too often. The broadband hub light would go out for about 15 seconds before returning. My connection would automatically resume and no great problem. It has since become more of a problem and pain.
The frequency of drop out increased with a sort of pattern. Last week an example would be drop out at 11:50 am, again at 12:40 and once more at 1:30 pm. Each time the connection returned my computer icon for wifi would be a warning triangle. I clicked on the icon and would get a message 'limited connection'. The only way I could connect again would be to click the icon and select to disconnect and then connect, making sure a 'tick' was in the box for autoconnection. A bit more of a pain than before but usable. It got more of a problem over the next few days.
The frequency of drop out increased. This became a right pain when trying to purchase things online as I could not be sure in the purchase had been completed or if I tried again would I get two lots? Upon broadband connection returning I would not be able to 'auto connect' but would get the warning triangle of 'limited connection'. I tried the click to disconnect and reconnect but it failed to work. I ended up shutting down the laptop, waiting before powering up. This failed to work as all I would get is the warning triangle and 'limited connection'. The only way I could reconnect was to press the 'restart' button. This worked but it got worse.
The next day the broadband connection would drop out every couple of hours. It got to the point that even pressing the 'restart' button would not allow me to connect. I tried three times and gave up. I had to resort to pressing the very small 'reset' button on the back. This cured the problem for about 12 hours before the drop outs started again.
It is now a case of 50/50 if I can connect to the broadband again after a drop out. It is getting quite frustrating. I only used the small 'reset' as a last resort. I have noticed that the speed of the connection has started to drop down also.
Each time the hub drops broadband and I can auto connect and do not press any hub button, the timer has reset to zero days and zero hours. I know it takes about a week for the connection to settle. I do wonder if these drop outs are messing the connection settings for my line speed? The line used to be rated at 21 Mbps but has decreased to 17 Mbps, my actual connection used to be 19 Mbps but struggles to reach 14 Mbps. It is slowly dropping with each and every drop out.
I also looked at the event log in the hub. Just before each broadband drop out I see a external connection is made with the initials 'CWMP' followed by 'event code 1 boot' or 'event code 6 connection request' or 'event code 4 value change'. Straight after the broadband connection drops out with out fail.
All I can seem to find out is that the external connection is either the hub connecting to the server or vice versa? As for the codes? I have no idea at all.
I only ever resort to pressing 'restart' if I cannot connect to my hub. I have only pressed the 'reset' as a last resort as nothing else worked to allow me to reconnect.
Can anyone offer any help or best a permanent fix?

I connected to the test socket and used a wired connection for the speed test and hub stats.
The hub position and run of cables are the same as when the last engineer advised as the best set up.
Since my last post I have checked the event log and 'CWMP' has made at least two remote connections but the hub did not drop broadband connection. The broadband has been stable but just slower than usual, as you stated due to the drop outs/disconnections.
I guess a case of wait and monitor to see if the problem has resolved itself?
Will the speed automatically return to the usual 18 to 19 Mbps? or will something else have to be done to reset it at the exchange/server?
Here are the hub stats from this morning.
Connection Information
Line state:
Connectedppp0_0
Connection time:
2 days, 00:23:43
Downstream:
16.69 Mbps
Upstream:
1.024 Mbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.5 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.5 dB / 7.1 dB
Line attenuation (Down/Up):
10.3 dB / 6.7 dB
Output power (Down/Up):
19.8 dBm / 12.4 dBm
FEC Events (Down/Up):
4947 / 0
CRC Events (Down/Up):
11 / 11
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
377 / 48
Error Seconds (Local/Remote):
72 / 21

Using the Telephone drops my wireless connection from TC

Hello,
I was just seeking some help with why when I use my telephone my internet connection is dropped. I am new to Mac so when I bought my Macbook, I purchased a time capsule also. I have Comcast which provides my telephone service as well as my cable internet service. I never had this problem when I used my linksys router. Is there a reason for this and can anyone help?

Hello thendrzak. Welcome to the Apple Discussions!
Most likely your portable phone is operating in the 2.4 GHz radio band, the same band used (by default) by your TC. This is not unique to the AirPorts. I had a similar problem with my Linksys wireless router.
There are several options you can try to solve this:
o Operate the TC in one of the 5 GHz radio modes.
o Staying in the 2.4 mode, change radio channels until you find one that the phone does not interfere with.
o If you phone has this feature, change channels on the phone.
o Relocate either the phone or the TC to minimize the interference.
o Replace your phone with one that operates in either the 900 MHz or 5 GHz band.

Huge drop in wireless connection speed

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