Huge Ipod nano screen problem

I have a big problem with the iPod Nano screen. It just doesn't work. I have tried reseting the ipod, restoring it but it just doesn't work.
It is not a screen problem because when I plug it on to the PC the screen lightens up with just white on it.
I could listen to the song by "blindly" selecting Shuffle. But now I can't even do that.
I would REAALY appreaciate any help.

If you can get one sent or brought down to you, you can replace it yourself It is not that hard to do, or I am sure you can find someone to do it for you. I live in Mexico and it is hard to get parts to us, there is also no repair place close, but we have people come from the states every once and awhile and they bring us parts so we can repair our own. Go on ebay and you will find screens for under 15 dollars U.S. and it comes with the tools that you will need to open your nano. Hope this helps.

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TS3474 IPod Nano screen problem

There is a growing series of white lines on my nano screen. Why is this and how can it be fixed?

If none of the 5 R's of troubleshooting address the issue, it's likely a hardware malfunction with the nano's LCD screen.
http://www.apple.com/support/ipod/five_rs/
B-rock

Ipod nano screen

Can anyone please tell me - ( I have spent many hours on the apple website looking for contact details of a real person; but no good )- what to do with my IPod Nano screen that does not work. It is not cracked but is very bright, unreadable and seems to have gibberish on it.
I have tried the RESET trick but can see nothing on the screen.
I live near DUBAI and nobody will talk to me about the problem. I won the thing in a competition last December and it only worked for a few weeks.
Please help me Obeonekinobe, you're my only hope.
Chapwoman
Nano Windows 98

Try these steps one at a time.
The Five Rs.

My iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens

Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe

Ipod nano screen completely messed up

I've noticed recently that my Ipod nano screen has become totaly messed up, i can only see the top half of it,where it says Music, Photos, etc. and even that is all deteriorated,whilst the bottom almost look's like a barcode. Although i can still listen to music, volume is inacessible.
Could some one please help me on this, i just got this recently by winning it from a local radio station and I dearly love it, help would be appreciated.
PS: this is not something physicly on the screen or the result of a scratched screen, it's the actual inside, where the song information etc. is viewed.
Windows 98

Hi,
Welcome to Apple Discussions
You might want to try this link:
Resetting iPod if it appears frozen or doesn't respond
According to the Tech Specs (http://www.apple.com/ipodnano/specs.html) Windows 98 isn't supported - could that be the answer?
Windows system requirements
* PC with USB port or card (USB 2.0 recommended)
* Windows 2000 with Service Pack 4 or later, or Windows XP Home or Professional with Service Pack 2 or later
Regards
Colin R.

My 2nd generation iPod nano screen is showing lines and I cannot see the whole menu. How can I fix this problem?

I believe that my wife disconnected the iPod nano (2nd Gen.) improperly and now the screen has a whole bunch of lines. I can see the screens moving when I move to the next screen. But it's just lines. Any help would be greatly appreciated.

well unfortunatley your warranty is over so the device is not covered, BUT sounds like you have interupting signals being sent from a stuck home button constantly being pressed and maybe even a digitizer problem (the touch screen). You can try to restore your ipod to your computer to see if it might be some kind of software related issue. Just restore to the last sync you have on iTunes. But FIRST...I would try to Reset your ipod.
Go to Settings>General>Reset> Reset all settings.

Help! iPod Nano Screen Freeze Problem!

Hello,
I purchased my iPod Nano 4GB about a month and a half ago. A couple of minutes ago when I plugged it into my iMac the screen just froze.
I've tried plugging it back in, turning it off, and everything. Nothing works! The screen stays lighted with one of my songs paused on the screen, even though the light is supposed to turn off in five seconds.
Help me please!
Thanks!

I just found the solution to the problem!
Connect the iPod to a computer. Switch the "Hold" button to the right, and then back to the left.
Next, press and hold the "Menu" and Center buttons at the same time for six seconds.
This should reset the iPod.
It cured my frozen screen.
Thanks for everyone's help! I think I'm going to buy the extended Apple warranty now, just in case.

Ipod nano 4gb problem

hi all i came here cause i have a problem with mi ipod nano 3rd gen mi screen its freeze but when i reset the ipod i can hear 2 beeps and the same white screen, i can listen to my music but i see a white screen i can do everything normal but with a white screen and i cannot shut it off... please i need help im desperated =(

It sounds like resetting it isn't enough. Did you try RESTORING it? This will erase everything...so make sure you have all the music files you want to reload. But often, a restore will fix things. Once the restoration process is done...you'll have to re-state your sync preferences, etc. and reload your music.

IPod Nano 8gb problems with iTunes/iMac

Bought a brand new iPod Nano 8gb last night. I am trying to use it on an iMac G4 1 gigahertz with OSX 10.4. This computer is not online. I downloaded itunes 7.0.1 from a neighbors computer and installed it on my imac and it seems to work fine. I can hook up the Nano to the iMac with no problem. Itunes recognizes the Nano and seems fine UNTIL I click anywhere in the itunes window woth the Nano plugged in, at which point itunes disappears from my screen. I can relaunch it, but the same thing happens again. Itunes works fine without the Nano plugged in, but not with the Nano.
I called Apple Support, and was told I HAVE to be online to use both itunes and the new Nano I am online at work on a PC, but don't have internet access at home. I have no desire to download songs online, or do anything else online at home, I just want to be able to put my own existing CD's on my Nano to listen to away from home.
Any ideas? Do I HAVE to be online to use iTunes 7 and the new Nano?

I guess I'd better clarify this for my own sake. By "update" are you referring to changing music, folders, artists, etc? In which case, I realize that I would need to update my Nano to reflect any changes I make to my music files. If by "update" you are referring to making a software or firmware change through an internet connection, then I would think this would be a rare occurrence that could be done at a friends computer.
The Apple "help" person on the phone said that I couldn't even USE my Nano without being online. Period. That the new Nano and new versions of iTunes REQUIRED an internet connection to function properly.
At the Apple authorized dealer where I bought the Nano, they said there is no need at all to be online, as long as I have the proper versions of everything (OS, iTunes, etc) installed, it should work fine, there is no need for an internet connection. (Unless I want to actually download songs, of course) They have burned a CD for me with the required updates they feel I will need, which I will install later this evening. Hopefully that will work.
It makes no sense to me that I would be REQUIRED to be connected to the internet in order for the Nano to simply be able to playback songs I have stored on my iMac, as I was told by the Apple help person the phone. He made NO effort to help at all, saying repeatedly that as long as I was not "online" with my iMac, the Nano and iTunes would not work, saying "What part of this don't you understand?"
Then he hung up.

IPod Nano Syncing Problems With iTunes 10

I have an iPod Nano 4G with 1.0.4 installed on it. It works just fine but I downloaded this video from the iTunes store ( http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewTVSeason?i=396250905&id=39 5373961&s=143441 ) and it will not let me add that video to my ipod. It does not give me an error, it thinks that it is on there, but the video is not on the ipod when i try to use it.

I started over today.
I tried again to sync my iPod to iTunes.
the ipod got onto itunes and i had the message telling me there experiencing probleme with my ipod and i had to restore it.
http://img6.imageshack.us/img6/9117/image6am.png
i click on restore
the ipod shoes "do not disconnect"
the ipod is supposed to be updated and appear after that on itunes again.
it never appears and there is a white screen display on my ipod
and after that the loop on itunes starts, it shows 2 messages
1.
http://img257.imageshack.us/img257/9920/image8e.png
I click on continue
and then there is this
2.
http://img443.imageshack.us/img443/8784/image9mf.png
and it goes back to 1. then 2. and so on and so forth until i click cancel on 1.
I really don't understand what's going on here...
Thanks for you help...
if there is anyone who can help me on that...

Ipod nano installation problems

ok so i just got a new ipod nano, and i had itunes already on my computer from a previous ipod anyways so i pluged in the cable and i got to the screen that gave me three choices to choose from. 1. always connect (or something like that) 2. connect but only for this one time 3. dont connect or something and i press the thrid one cause i did not know what i was doing and now my ipod is not connected to itunes and everytime i pluge in my ipod nothing happens.

I, too, just bought my first ipod and have Windows Vista. I purchased songs through iTunes and tried to drag them to my ipod icon, but it said that I was not authorized on this computer! I called tech support for HP and they said it's a compatibility issue and to contact Apple about it to fix it. Before I do so, I am checking here first, just hoping there would be a really easy fix for this problem. I'm regretting getting Windows Vista now for many reasons, this being the latest. Any advice?
HP Pavilion Notebooj Windows Vista 2 GB ipod Nano

Ipod nano screen fade then locks

has anyone had this problem where if you hold the menu button down, then the 2gb black ipod nano locks up and the image on the screen fades away slowly until the lcd is blank? then the nano won't start up anymore (until it is plugged into a computer). toggling hold does not work, and pressing both the menu and center button doesn't do anything either. is this a defect for my particular nano or is this possible some kind of software bug that needs some kind of restoring?
also, on a related note, plugging it in to the computer (xp) sometimes brings up the apple logo then it jumps to a discharged battery lightning logo (battery is full). i have to keep plugging/unplugging until i get to the "do not disconnect" screen, then the nano works fine and shows the full battery on the upper right (to prove its charged).
any help on this would be great, thanks!

I figured out the cause of this problem, basically if you reset your ipod (menu and center), then the nano freezes and the screen image fades... has anyone had this problem? I'm also having a very very difficult time trying to get the nano back to a working state since none of the buttons work... when i plug it in to the computer, the screen shows an apple, backlight flashes on for a second then goes away, and it quickly jumps to a lightning bolt battery... unfortunately the battery is fully charged (green) from before the nano froze, and constantly plugging/unplugging the usb connector sometimes brings the nano back to normal working condition...
I was wondering, what happens on a normal nano when you reset it (menu and center) without being plugged in... does it freeze as well?
I also tried a full restore via ipod updater when i finally got it working, but the problem still exists and i hit menu+center and froze it and now i am plugging/unplugging to the computer to try to get that 1% chance it will boot up properly... any advice?

Ipod nano charging problem

I got ipod nano today.
After unpack I tried to charge 5 hours but it never charge up.
So I disconnected usb cable and tried to operate ipod even there was mark of very low charged mark on screen.
But it turned off suddenly with message of low battery.
So I had to charge again but I saw the big low battery sign with thunder mark on the center of screen with some buzzing sound and tiny bip sound when I connect ipod nano to USB port.
Are these normal?

Bought an Ipod Nano today and I GOT THE SAME PROBLEM!!
I could not start it at all, charged it for like 4 hours, nothing helped.
What I though could do, was mount it to the PC, and the PC could feel it, and I could see the drive etc.
Now to the solution, I ran the update Ipod program, and updated the program in the Ipod, and RIGHT AWAY it lighted up and now it seems like it works?
Really strange.. Try to update yours to!

Another Nano Screen Problem!

About a week ago, i put my nano in my pocket. A few minutes later, i took it out. When i took it out of my pocket and turned it on, it looked like the bottom half of the screen was a bar code. It looks as though the top half has been smeared onto the bottom. The music still plays and such, but i cant read anything on the screen. Ive been looking all week for someone else with a post about this and found nothing. Anybody else have this problem?
iPod Nano Windows XP

Looks like it needs a repair:
iPod Service Request
Regards
Colin R.

Ipod nano screen blank

Was listening to my ipod when the screen suddenly blanked out and the music stopped, though the click wheel still kept clicking sounds. It's fine when i reset it but this problem has reoccurred a few times, was wondering if there is anything i can do?

Did you updated iPod software to 1.1.3 version?
If so, downgrade it to 1.1.2 check my reply at:
Latest iPod nano software update breaking Nike+?
I hope this helps you.

Huge Ipod nano screen problem

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