Huge Loss, help, please

Hi. 2 days ago my 51/2 year old hard drive in my intel imac died completely. Today I managed to replace the drive (upgrade to 2 terabytes) and after doing so, used time capsule to restore my system. Thought that worked well, however aside from my screen appearance, everything was faulty. no programs worked, could not get to itunes...photos...etc. I ran disk utility and had so many verify errors that it crashed after 15 minutes. Figured this was not good, so I re-installed snow leopard with the intent to just bring back individual pieces of my previous system. Well, the time capsule is EMPTY!! there is no more "brett's Data" or anything, it is like the capsule started from scratch too. I have years of family photos supposedly "safe" on that thing somewhere. That's what I care about most. My itunes are lost too, but they can be repurchased. Help, please.

I understand you're peeved, but until we know a bit more about what's going on, there's not much we can do to help.
First, just how did you restore? Did you do use the +Restore System From Backup+ option, from the Utilities menu when starting up? See #14 in [Time Machine - Frequently Asked Questions|http://web.me.com/pondini/Time_Machine/FAQ.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).
Or did you install OSX, then use +Setup Assistant+ when your Mac first started up? See #19 in the FAQ.
Or did you install OSX, create a user account, then use the +Migration Assistant+ app in your Applications/Utilities folder?
What version of OSX are you running?
Did you try the procedure in #E3?

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Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help-

Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…

Many thanks.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

My iMac goes to disc utilities on startup, repair disk doesn't cure it and I can't reinstall Mountain Lion because I don't remember my I'd and password at the time I bought the software. Currently working abroad and at a loss can anyone help please?

My iMac goes to disc utilities on startup, repair disk doesn't cure it and I can't reinstall Mountain Lion because I don't remember my ID and password at the time I bought the software the system isn't accepting my current details and Apple isn't recognising the answers to my security questions. They don't even seem to have my correc date of birth so I can't progress the reinstallation. I'm currently abroad and have my iMac with me but with no way of contacting Apple that I can find, I'm at a loss and very reluctant to pay £35 to try and get my ID and pasword sorted out given that their system recognises my current details. can anyone help please?
AG

when they gifted me the mountain Lion software several years ago.
Mountain Lion was introduced in July 2012. Did the people who gifted you possibly use their Apple ID for the purchase of your OS? If you used your own Apple ID, you should have simply used the one you use for all things app store. The problem with any purchase at the app store is: whatever Apple ID was used to purchase, it willl stay tied to that Apple ID forever. And, purchases from the app store are not transferable.
So, you can check with the person(s) who gifted you or spend $20 to buy it - or, if your hardware is compatible with the new OS Mavericks, you could download it and associate it with your Apple ID.
FWIW, according to the licensing agreement, the OS remains the property of Apple and you are only granted a license to run it.

I made a dumb decision to 'Erase Free Space' on my drive. I now have no free space, I realize because it wrote 0's over all my free space. Is there a way to undo this??? Help please I can't save any documents now! Thanks in advance all, it is truly apprec

I made a dumb decision to 'Erase Free Space' on my drive. I now have no free space, I realize because it wrote 0's over all my free space. Is there a way to undo this??? Help please I can't save any documents now! Thanks in advance all, it is truly appreciated. how can find the hidden temporary files using the terminal what do i type in?

It's more likely a failed Erase Free Space, which creates a huge temporary file; that's why it looks like you have no more available drive space. You can recover from this. See these links
https://discussions.apple.com/message/10938738#10938738
http://www.macgeekery.com/tips/quickie/recovering_from_a_failed_secure_erase_fre e_space
Post back if you need any help with this.

I've had to owe Apple money when I had no money on my card and now that I have money on my Visa Debit then it still won't go through and it won't let me download anything from my iTunes. Can I assist some help please?

hi,
So, basically... I had to owe Apple money when I had no money on my card but now I've got money on my card and it won't allow me to pay off what I need to and I'm still unable to even download apps, songs or anything and it's worrying me.
Can someone help please?

If you can't get the password correct, you CANNOT restore from that backup.
However, if you've been using your phone as recommended by Apple, there should be minimal data loss.
Your iTunes library is on your computer, so you can synch all your apps, music, movies, ringtones, etc, on to your new phone.
Similarly, contacts should be synched to Address Book, Outlook, or a cloud service for you to easily synch back to your new phone.
Pictures taken from your old phone and not synched to your computer are lost, but you would have been synching those photos to your computer frequently as recommended. Other photos that you synch TO your iPhone are still on your computer.
You won't be able to get text messages back.

When I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

My phone doesn't want to turn off or on, it gives me the apple logo and doesn't turn on at all, help please??

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Do a reset by holding the power and home button until the apple logo appears ignoring the slide to power off (no data loss).

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lol... it seems to work, but I have another huge problem!
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Screen Saver and Size of Background - Help, please!

Hello there!
I have a brand new Dell computer from Best Buy. With my last computer (Gateway), I was able to set up an automatic screen saver of a slideshow of pictures if my computer was not used for a certain amount of minutes.
With this new computer, I have set up the same settings, but the screen saver NEVER comes on. I have clicked everything I need to, accepted, and saved the settings, but it never works. Any ideas?
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Royce*****

Wow, so sorry for the hype delayed response. it could be that your laptop was timing out for powersave before the screensaver would kick in. The best thing to do is go into your screen saver, set it to 1 minute and then let it sit for a minute without touching it (with it plugged in). It should kick in. Again, most laptops cut the monitor off after just a few minutes to conserve the power of the battery. I'm glad that the other solution worked for you =)
“Computers have enabled people to make more mistakes faster than almost any invention in history, with the possible exception of tequila and hand guns” - Mitch Ratcliffe
If my answer was helpful, please click the Kudos button so I know =)

Blast speed is currently 2 Mbps/9 Mbps on the Comcast Speed Test. Help please!

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ShaperProbe has not been usable for some time, unfortunately. Check to see if Comcast is reporting an outage for your area by logging in to https://customer.xfinity.com/Secure/MyServices/ or by checking the voice response system at 1-800-Comcast.
If no outage is reported, see Connection Troubleshooting Tips. If you want to troubleshoot this yourself and still need help, please provide Information Requested for Connection-Related Posts.
If you are using Wifi it's best to switch to an Ethernet connection if possible while measuring speed and checking the reliability of your connection to Comcast.
If you'd rather have them do the troubleshooting call them at the phone number on your bill or 1-800-Comcast and have them send a tech out to identify the cause and correct it.
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BB gone very slow ...help please

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I have checked my local exchange, no problems reported.
I have worked through the BT BB Speed Wizard thing.
I did the Speedtester and these are the results
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
107 Kbps
0 Kbps
250 Kbps
Max Achievable Speed
Download speedachieved during the test was - 107 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :1600 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
I've changed all the filters and I reset the Home Hub a couple of hours ago. Nothing...
THis is the info from my Home Hub:
ADSL line status
Connection Information
Line state
Connected
Connection time
0 days, 03:49:10
Downstream
1,600 Kbps
Upstream
448 Kbps
ADSL Settings
VPI/VCI
0/38
Type
PPPoA
Modulation
G.992.1 Annex A
Latency type
Interleaved
Noise margin (Down/Up)
7.3 dB / 19.0 dB
Line attenuation (Down/Up)
62.9 dB / 31.5 dB
Output power (Down/Up)
2.5 dBm / 1.5 dBm
Loss of Framing (Local/Remote)
0 / 0
Loss of Signal (Local/Remote)
0 / 0
Loss of Power (Local/Remote)
0 / 0
FEC Errors (Down/Up)
245 / 7
CRC Errors (Down/Up)
324 / 11
HEC Errors (Down/Up)
4266 / 39
Error Seconds (Local/Remote)
23 / 7

Noticed it was back to normal speed again just now, so I did another speed test.
Results
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
1130 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1130 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
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I-pod keeps appearing as "offline" in i-Tunes - help please?

My ipod seemed to work fine initially and I loaded music from my PC iTunes. However now whenever I connect, via usb cable, the ipod appears in iTunes as "offline" and I cannot get to the drive contents.
I have reset ipod, reloaded latest downloads but I cannot get ipod contents to appear in iTunes.
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Hi Jeff
thank you for replying
I have reset but have not restored as this would certainly erase the 6Gb of music I had loaded.
(I have approx 160Gb of music loaded on Archos external hard drives, held in Windows format. I have set these up in a tree structure (Beethoven->Orchestral->Concertos->Piano Concertos->Emperor Concerto->Kempff/BerlinPhil->1st Movement) which cannot transfer to iPod, so I have had to load file by file.
I have set my iPod NOT to sync with iTunes as I cannot keep 60Gb on my Laptop loaded with duplicates in Apple format, and so if I reset, I lose all loaded so far.
I have now realised that the software has actually renamed my iPod "offline" and I can transfer files to it as "offline" but the 6Gb I loaded as "Sandy's iPod" is inaccessible.
Is restore (and loss of hours of file transfer) the only answer, do you think?
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Help please!!! with AMD 3200+

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MSI K7n2 delta l ilsr
xp 3200+ barton
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windows xp professional sp 2
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seagate barracuda 120 g primary hd
maxtor 80g diamond max back up
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As I said in the post, I tried Loosening the memory timings, to no avail, Heat is not a problem here, temps are staying in the 40's at default settings, I have a huge leaf blower fan on the processor (tornado) along with the slk 900a bios is 7.8, I am not concerned with Sisoft sandra scores at all, the only reason I ran it is to try to determine the problem by putting first the processor and then the memory, then the video under load, when I say it's unstable I mean it's rebooting when I'm trying to type this message, I tried to include as much info as possible in this post, about the system, including the part about the ram, timings i've loosened them to 11,4,4, and the cas latency to 3,
kudos to the guy who said to bump the voltage, i'm at 1.7 cpu core and it's only restarted once in the last hour so it seems to have stabalized a bit I just think it's ironic, that I went from the 2500+ to this cpu so I wouldn't have to OC to get it above 2g and now tha't what i'm having to do,,,,it has however upped the temps about 5 degrees to 48 idle, and 53 load, how high can i take the core voltage without damaging the cpu???
Help please!!! with AMD 3200+
Just Purchased a brand new xp 3200+ to run on my K7N2 Delta ILSR, I had been running a 2500+, Anyway at this point the system is totally unstable at default (200) mhz fsb, It will not even last one cycle with sisoft sandra's burn in wizard and reboots just logging into the system.
However when I set it up to run bios setup defaults it's solid as a rock. But it's recognizing the processor as an xp 2500+ and running at 1.8 ghz, with the 333 mhz fsb. I originally thought this might be a ram problem, so I took out each stick and tried to run it at 3200+ one at a time, same problems all over again. tried turning off agp fast write, loosening the memory timings, every thing i can think of.
Do i need to re-install windows??? any help at all would be greatly appreciated I would hate to think i just paid all this money and have to run at 1.8 ghz
My System:
MSI K7n2 delta l ilsr
xp 3200+ barton
1.5 ghz pc 3200 ram micron technology dual channel 400mhz
slk 900a heatsink, 3000 rpm fan, 43c idle 48 load
PSU hercules 420w
windows xp professional sp 2
Bios version 7.8
seagate barracuda 120 g primary hd
maxtor 80g diamond max back up
video card nvidia geforce 5200 with 256 on board mem

Help please With plug-in install

Hi,
I just got Drums From **** Superior. I installed the entire program as per instructions (i think . It says I open it by clicking on an insert on a virtual instrument track. I don't see it... What do I do???
Help please
Thanks,
Gregg Stevens
http://www.greggstevens.com
G5 dual 2.0, 4.5GB ram Mac OS X (10.4.6)

The locating samples is explained really clearly in the manual. It's pretty self explanatory also. Just make sure you have a
Be sure to install the files on drive that is not your system drive (i.e., external, or 2nd internal). Also, I don't think OSX likes to copy huge amounts of files at the same time. I had some issues installing it. My 2nd internal drive unmounted around the 7th sounds install. That wasn't in the plan.
Make sure to get the updates for the plug-in from the site (1.5.3).
and the Sounds update as well.
Dfh Superior is absolutely amazing! Enjoy!
Dual 1.8Ghz G5 PB G4 1Ghz LP7.1.1 RME FF800 Mac OS X (10.4.6) Reaktor 5.1 Reason 3.0.4 Live 5.0.2 Battery 2.1.1 Recycle 2.1 DFH 1.5.3

I think I killed my Mac, trying to install XP - Help, please!

I am at a loss. I cannot boot my computer in OSX, but when I try to boot it will the install disk....it comes to the first screen for what language, but then says OSX cannot be installed on this computer.
Perhaps it is still on the computer and that is why...but I cannot find it, though I am not that savy with this stuff. I tried holding down the option key and it just lists a windows start up disk...but that is not working as it just recycles trying to install windows xp.
oh my, I am sick.
If anyone can help, please let me know!!

It is common when installing Windows for the install disk to have to reboot the machine to proceed to the next step. People familiar with Windows installation are not thrown by this - but a person new to the task might be confused.
In Boot Camp this can throw you off because it does not prompt you as to your job in the procedure.
If you don't do anything your Mac will boot back to OSX and Windows will remain un-finished. Here it is: if you are installing Windows and the machine closes down and re-boots, always hold down the 'option' key (or if you like - the 'c' key) so you can avoid an automatic boot to OSX - choose the 2nd hard drive icon. Windows always wants to boot back to Windows - to finish the job.
If you want to erase your Boot Camp error - just boot to OSX, open Boot Camp Assistant (found in "Utilities" which is found in the Applications folder) and choose to create one partition. Your OSX install will not be hurt by this.
If you want to wipe your computer completely (as if factory new) in order to install OSX from scratch then first install your OSX DVD and boot (holding down the option key or else the c key - then select the disk icon) - after language selection wait for the tool bar at the top to appear, select utilities > disk utility and click the hard drive (listed at the top of the list) and then click 'partition'. Then under 'volume scheme' select 'current' and create a 3 or 4 partition (takes a minute) and then undo this and create a one partition. This should blank-out the computer hard drive completely for you to start fresh - all will be erased.
If your Mac will not boot properly and you happen to have materials on your machine that you MUST save or recover, then you will need different help than I describe here.
Message was edited by: NA Smith

Huge Loss, help, please

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