Hughesnet 9000 modem disconnecting from airport extreme

I have a HN 9000, which, a couple of weeks ago, started dropping connection to the web. Of course, HN, blames the routers. I use a 2013 Airport Extreme. I also have a backup Medialink. I have switched them when one had a problem. [I never leave the spare powered up when using the other.] During the same time periods, each would have the same problem. It is almost as though Hughesnet FAPed me. I continually have to reboot modem, router, or both to get a connection for a half hour at a time. I have checked, rechecked settings. Any ideas?
Thank you in advance.

Seems amazingly far fetched that the Hughes "tech" concluded that both of your routers must be defective. I have a feeling that a third would be defective as well. But.....buy a new router from Apple and you have 14 days to return the product for a refund, no questions asked.
Let us know if the third time is a charm.

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Constant Disconnection from Airport Extreme Networked iMac (late 2009)

I keep trying to copy fairly large files (2-7GB) over my Aiport Extreme (latest—5th generation) network from a early 2011 Macbook Pro to a 27" iMac (late 2009), and I keep getting disconnected from the iMac while the file is copying. I've tried repairing permissions on every computer in the house and restarting them, but I'm still having issues. I have no issues copying files to another late 2011 Macbook Pro in the house, so it seems to be happening only when I copy them to the iMac. The iMac is running Snow Leopard and the Macbook Pros are running Lion, so could that have something to do with it?
Additionally, I had been trying a wireless extended network with another previous generation Airport Extreme, but I found the connection wasn't much stronger with the extension, so I've just been leaving the second Airport Extreme unplugged. I've had that unplugged for months and haven't had any issues, so I don't think that's the problem.
I'm hoping this isn't a sign of something being wrong with the Aiport card in the iMac. Anyone have any ideas?

Bump?

MacBooks disconnect from Airport extreme

My problem is this - I have laptops that are accessing an external drive attached to an extreme BS via USB. All is fine for the first few users but when connecting through Network to the drive after 4 connections I get a message that the server has been disconnected.. I'm trying to access word documents and Adobe files. My Airport signal stays strong but I lose connections anyway.
Any help appreciated! TIA

I checked that. I can forward ports all day long to anything connected directly (or wirelessly) to the AE N. Anything connected to the AE G, ports won't forward. For some reason the AE G in bridge mode is not letting ports forward through.
Thanks for responding, though.

My network, based on modem, wifi router (Airport Extreme),Time Capsule and Airport Express simply disconnects with all the lights green on the modem and Extreme, but the other components offline, 5 or so times per day. I suspect the Extreme.

I have a Cisco System3 modem, feeding an Airport Extreme, which connects wirelessly a Timecapsules and an Airport Express both of which extend the network, ie send out more WiFi signal. The system worked well for a long time, say a year and a half and then it started dropping out. All the lights on the modem and airport Extreme stay green, but the other two components are blinking yellow. I've tried limiting the channels, but there are few sources in my neighborhood. I have tried resetting the Extreme which worked for a week and now it's back to its random disconnect behavior. I have read some of these blogs and no one seems to know what to do, especially not Apple. Do I just get another router or what? What do I lose if I use a non Apple router and what would you suggest?

Welcome to the discussion area, Junkcanoe!
I don't have a setup like yours, but might be able to offer some assistance.
Basically I have two jacks, a TC and an AE and I'd like to create a roaming network. Both of them are set to bridge mode with the same SSID, WPA2 security, same password, etc.
This would be the normal way to set up a roaming network, but the wild card here is that we don't know anything about how the main router that supplies the ethernet connections (valid IP addresses) to the condos might be configured.
For example, most apartments, hotels, etc that provide ethernet jacks usually limit the number of devices that can connect to each jack. Hotels tend to limit this to one or two devices. I counted six devices that you say will work properly plus a few more. Since you have two separate ethernet jacks, you may be looking at a situation where each jack is allocated a total of 4 devices, or valid IP addresses.
The bottom line here is that we won't be able to make much progress until we know more how the main router there has been configured. Is it possible for you to ask the complex manager (who will probably need to ask the IT guy) how many devices are allowed to connect per ethernet jack? Another way to ask the same question is how may valid IP addresses will each ethernet jack allow?
If you can, could I ask you to perform an experiment? Rather than have both the AirPort Extreme and Time Capsule each connect to a separate ethernet jack, can you temporarily move one device near the other and connect them together using an ethernet cable? (Or, use a long ethernet cable if you don't want to move either device) LAN <-> port on one to LAN <-> port on the other. In other words, you'll only be using one of the ethernet ports in the condo for this experiment.
Any difference in performance or number of devices allowed to connect?
Message was edited by: Bob Timmons

Loosing internet connecti when removing router from airport extreme network

Hello. I have an older airport extreme: the alien one. For years I have had the following setup:
Modem --> Belkin Router --> Airport Extreme --> wireless signal to macbook and hardwire line to mac pro. There is also an airport express downstairs acting as a relay to boost my wireless signal. At the time i did it I had other computers so i needed the router to distribute the internet signal. I no longer need the extra capacity as I now only have a wireless macbook and a wired mac pro. Unfortunately when I disconnect the Router and connect the modem directly to the airport I no longer get internet service at either computer. I can't figure it out. The Airport Extreme is already sending all the signals to the two computers...the router is just sitting in the middle doing ostensibly nothing at all. Why, when I take it out of the loop does everything stop working? Thank you!!

Welcome to the discussion area!
Your AirPort Extreme was configured in "Bridge Mode" when it was used with the Belkin router.
Since the Extreme is now the main router, you must configure the Connection Sharing setting for "Share a public IP address".
If you are still using Tiger 10.4.x as your profile indicates, you may still have the application that came with this operating system...AirPort Admin Utility. I cannot remember back 4-5 years to tell you much about this.
If you have upgraded to Leopard or Snow Leopard, you'll use AirPort Utility.
I can help you if you have AirPort Utility. Post back if you need help.

Airport Express dropping from Airport Extreme

Everything worked until a few weeks ago when I updated the firmware on an old Airport Express. The expresses (I had 2) started dropping from the network.
I now have a new Airport Extreme, a new modem and a new Airport Express. The Express extends my network. The Express is 30 feet from my main house in a guest house. It is a direct line through the window through the sliding glass doors to the room with the Extreme. In the guesthouse the Express connects to the 2.4 Ghz with a transmit rate between 100 and 150. It works (like it is working now) and then it will drop off the network.
I thought it was conflicting with my security router, which I have completely unplugged to test the Apple network. It still dropped off after working for a while. Sometimes it drops while I am using the network; other times it drops when I am not using it.
I have tried:
setting the channel to different numbers.
hard rebooting everything and resetting up the network.
getting a new modem.
getting a new Express.
getting a new Extreme (had a Time Capsule).
had my cable line redone (the cable folks thought it was frayed and maybe that was the problem).
The Extreme is on WPA2 and is now on automatic channel (having tried fixed ones I am back to automatic).
I'm still having the problem.
Advice? Help or maybe I need to finally give up on Apple, which I have usually loved....

Thanks for your explicit comments iFelix.
No luck yet.
Here is where I stand:
- home wireless network: RedFoxNetwork
-->> Cable modem connected to Airport Extreme, router connected to Airport Extreme
-->> this Network hosts iMac G5 (with iTunes, Airport card), Mac Mini, Windoz XP Dell
-->> uses channel 11
--->> uses WEP
- 2nd network (RedFoxMusic) - as you suggested
-->> this network is hardwired from router above to Airport Express
-->> 2nd network configured as you suggested
---- do not Distribute IP
---- uses channel 2
---- iTunes speakers named "Living Room"
---- no WEP
So now I have 2 networks, RedFoxNetwork & RedFoxMusic, in the Airport menu bar selector on my iMac.
When the iMac is on the primary wireless network, TheRedFoxNetwork, I do not see "living Room" as a choice in the lower right speaker selector in iTunes. Playing music in iTunes produces no music from the living room (hard wired Airport Express connection).
Just for kicks, I select the RedFoxMusic network on the iMac. "Living Room" appears as a speaker choice, ITunes plays over Airport Express & stereo.
What have I missed that I needed to select the second (hardwired) network in order for AirTunes to work properly?
Thanks in advance.
Rob
As I said "never connect to the Airport Express
network", this means "never connect to the Airport
Express network".
If I create a second wireless network, then would
I
need to switch to the network supporting the
Airport
Express?
No
If not, the remote speakers would not
appear in the iTunes Speaker selection dropdown,
correct?
They will appear as the Airport Express is still part
of your network, in fact both wireless networks are
in fact one network, but you want iTunes to go via
the ethernet connection to avoid the dropouts.
Or does the wired connection obviate the need to
switch to the 2nd (iTunes only) network?
Yes.
Which is why I said "never connect to the Airport
Express network".
iMac (iSight), 15GB iPod Mac OS X (10.4.6) 1GB memory

My mac osx 10.7.3 constantly disconnects from airport internet.

my mac osx 10.7.3 constantly disconnects from airport internet. I am able to reconnect every time but do this every 10 mins. i went to try and change channel but no airport base stations were found. i am positive it is not the router as all other devices stay connected. cant find any answers to my problem, just tons of others with the same issue!!!!

You can't discount your router just because the other devices work. The first thing I'd recommend doing is restarting the modem and router, then checking the router has the most up-to-date firmware (need to check that owners manual) and then you can check some other things like DNS settings and router channel conflicts with neighbors.
After restarting the router and double checking the firmware is up-to-date then I'd recommend checking the channel your router is on and what your neighbors use. You can download and use iStumbler, this will scan your area. If you are like most users neither you or your neighbors have changed the router channel from the default 5 or 6 channel. Look to see what channels are not being used and reset the router's channel. If that doesn't work then reset the DNS settings from the defaults your ISP uses. If you get to the point where the DNS does need to be reset here are the instructions:
1. System preferences
2. Network
3. Click Advanced
4. Click DNS tab
5. Click + sign
6. Add 208.67.222.222
7. Click + sign
8. Add 208.67.220.220
9. Click OK.
10. Exit System Preferences
If you want more info on the DNS please read CNET's DNS Article and MacWorld's DNS Troubleshooting articles. If all that fails then you can simply toggle the wi-fi on and off on the w-fi menu in the upper right of your screen.

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected?

Should I disable the wireless capabilities of my Bigpond modem/router when Airport Extreme is connected? I'm told that it's better to only use the WiFi capabilities of the Extreme and leave the Bigpond to feed to the extreme.

No, bridge mode would not be the correct setting for this.
Instead, look for a "wireless settings" tab or page that will provide the option to turn off or disable the wireless radio of the BigPond router.
If you are still having difficulty, it would be a good idea to post your question on a BigPond support forum or contact your Internet Service Provider.
Contact Technical Support - BigPond

How far away can you connect to the internet from Airport Extreme (802.11n)

How far can i take my Laptop away from Airport Extreme (802.11n) and still have internet connection

According to:
http://www.apple.com/au/airportexpress/
They claim the Extreme has a 45m range:
"Suppose you want to connect to the Internet with your PowerBook in an area that lies beyond the 45 metre range of your AirPort Express or AirPort Extreme Base Station"
Will you be using all N devices? G?, B? or a combination?

Modem disconnects from net only when using iPad Mini

Hi, I'm using TP-Link TD-W8951ND Modem, When I connect my iPad mini to it and start browsing internet or watching videos the modem disconnects from net. This problem doesn't happen when I do the same with my Android phone or laptop. I have reset both iPad and modem without any luck. This is very frustrating for me. Kindly Help!

this is solved by me
ill take the solution with me since no one offered any help..
thanks for all the hard work from black berry online and phone support

How to disconnect drive from airport extreme

Hi,
I have a gen5 airport extreme and have a number of hard disks connected to it.
What is the best /safe way to disconnect the drives so I can unplug them when I want to.
Thanks in advance
Richard

Bob,
So just like unmounting an external disk mounted to my MAC.
Unfortunately there are a couple of other users of the extreme (PC and MAC), so I would have to unmount these as well.
The reason I ask is after searching the web there were some concerns expressed.
In previous version of the extreme there was an option to disconnect all users, it is not there in the latest version, however there is an option to disable file sharing, which was provided as an option as well.
I did ring local Mac store and they did not know.
Based on your approach does this seem reasonable, to be run from my MAC
1, Start Airport extreme utility
2. You can see what wireless clients are connected to it by clicking the extreme icon in the utility
3. if none of the other users could be accessing the drives (eg IPOD,IPAD) then proceed to 5
4. Any users that could be accessing the drives then go and close them down
5. Unmount the AIrport Extreme from my MAC as you suggested
6. Unplug disks.
May be disabling file sharing would do he same
I have a a couple of disks hanging off, so would be good to be able to unmount just one device from Airport, seems like a good enhancement for that utility, I reckon.
Thanks for help
Rich

Failed upgrade to Airport Extreme N from Airport Extreme G

Hi,
I hope that someone can help.
I have got a new AEn base (firmware 7.2.1). I seem unable to get an IP address using DHCP from the cable modem - always get a self-assigned IP address in the 10.0.1 range. My previous set up used a AirportExpress (54Mbps g) with the ip address being picked up in identical way. With the new model the following stay blank: IP Address, and Router Address. If I disconnect the old AEg, and use the same settings manually I still cannot connect. Reconnecting old BS reconnects immediately.
Any help would be appreciated.

sliderski wrote:
I have got a new AEn base (firmware 7.2.1). I seem unable to get an IP address using DHCP from the cable modem
Often a cable modem needs to be blanked before you can associate a new device/router/base station with it.
Power down the cable modem.
Wait 30 minutes (go and have a cup of tea or something).
Connect the cable modem to the WAN port of the Airport Extreme Base Station (AEBS).
Switch on the cable modem.
Switch on the AEBS.
Wait five minutes.
Switch on the Mac.
Use the Airport Utility in the Utilities folder to configure the AEBS.
iFelix

How do I remove an external hard drive from airport extreme using airport utility 6.2

I want to remove an external drive from my airport extreme but unsure how to do so (apart from just unplugging it). I need to take it away and hopefully plug it back in later. Any advice would be appreciated.

Unfortunately, AirPort Utility 6.2 does not provide you with the option to "unplug" a drive.
If the drive is mounted on your desktop, simply drag its icon to the Trash.....or.....right-click the disk icon and choose the Eject option.
Now you can disconnect the hard drive from the AirPort Extreme.
If the drive does not appear on the desktop, then you can simply physically unplug the drive.

Verizon DSL, Westell 6100 modem/router, and Airport Extreme

Useful info so you won't have to go through what I did.
Verizon ISP using the Westell 6100 modem/router & Airport Extreme.
The Westell 6100 was configured during installation as a modem and router with a direct connection to the Mac. You can actually connect Airport Extreme at this point with an ethernet connection to the Westell and it will work, but you can't do any of the sharing things (remote login, personal web sharing, etc.) To do those things the Westell needs to be in the Bridge mode. In a nutshell, you have to edit the Westell's VC configuration to establish Bridge mode, and disable its DHCP server. Then you have to set up the Airport to connect using PPPoE using the Account Name and Password from Verizon.
1. With the Westell connected directly to the Mac, access the device at 192.168.1.1.
a. Under VC Configuration the first of seven configurations should already be enabled as VPI 0, VCI 35 using PPPoE. Edit that one and change it to Bridge mode.
b. Under DHCP configuration, disable the DHCP server. You can also do this under the Private LAN Configuration page. If at the latter, do not attempt to disable the Private LAN (it won't let you anyway). Verizon tech support kept insisting I had to disable the Private LAN, which caused a great amount of anguish!
c. Before leaving 192.168.1.1 (you won't be able to access it again once the Airport is connected and configured) make sure you know your ISP account name and password. This was assigned during my setup procedure with Verizon, a random selection of letters and numbers.
2. Now hook up the Airport WAN to the Westell's ethernet port and the Mac to the Airport LAN. Fire up Airport Admin Utility.
a. Under the Internet tab, select Connect Using PPPoE.
b. Configure PPPoE using the Verizon Account Name.
c. Change password to the Verizon account password.
3. Restart and that's it.

Thank you for your post. When I moved to another home, Verizon sent me the Westell 6100 and I had been having trouble staying connected to the Internet with my Airport. Last night, I loss wireless access and the Airport status in the menu bar read "Looking for a PPPoE connection". Verizon customer support was able to get me back online, albeit with only a direct Ethernet connection between my iBook and the 6100.
I found your post and followed your instructions. Now all the iBooks in our household are back online via the Airport. Thank you very much!
iBook G4 933Mhz Mac OS X (10.4.7)

AT&T Modem Router + Apple Airport Extreme = ?

Nobody from AT&T can seem to answer this so I turn to you knowledgeable folks!In short, my Uverse internet and cable service is set to be installed on Saturday 6/22. The question that nobody from AT&T can't seem to answer is how I would set up my network with their hardware. I do a lot of intra-network activity including managing my Airport Extreme (router) via iOS devices, etc. I would like my Airport Extreme to be the ONLY router in the network which calls AT&T's in to question. I also have my own modem that I'd like to use which is apparently on the compatibility list. So I guess my question is: Do I have to use AT&T's modem and/or router? If so, is it a single unit (router and modem in one)? If so, can I disable the router aspect of it and just use the modem side of it, allowing the Airport Extreme to do the DHCP routing?

Well the first thing is if your getting TV and internet you will have to use the residential gateway (RG) the tech will provide. Second you can use the Airport as a router to hand out DHCP. There are a couple of gotcha's though. If your DVR will be connected via Cat 5e (the preferred way) it must be connected to the RG. Also any set top boxes (STB), if connected via Cat 5e must be off the RG. You can not plug a DVR or STB into a secondary router. The TV packets will flood the router and basically kill your internet. If you are doing wireless STB's no need to worry.Here is how to do it from a forum member Somejoe7777:There is no true bridge mode on the 2Wire routers. However, you can still configure it such that almost all functions of your own router will work properly.1. Set your router's WAN interface to get an IP address via DHCP. This is required at first so that the 2Wire recognizes your router.2. Plug your router's WAN interface to one of the 2Wire's LAN interfaces.3. Restart your router, let it get an IP address via DHCP.4. Log into the 2Wire router's interface. Go to Settings -> Firewall -> Applications, Pinholes, and DMZ5. Select your router under section (1).6. Click the DMZPlus button under section (2).7. Click the Save button.8. Restart your router, when it gets an address via DHCP again, it will be the public outside IP address. At this point, you can leave your router in DHCP mode (make sure the firewall on your router allows the DHCP renewal packets, which will occur every 10 minutes), or you can change your router's IP address assignment on the WAN interface to static, and use the same settings it received via DHCP.9. On the 2Wire router, go to Settings -> Firewall -> Advanced Configuration10. Uncheck the following: Stealth Mode, Block Ping, Strict UDP Session Control.11. Check everything under Outbound Protocol Control except NetBIOS.12. Uncheck NetBIOS under Inbound Protocol Control.13. Uncheck all the Attack Detection checkboxes (7 of them).14. Click Save.Your router should now be able to route as if the 2Wire was a straight bridge, for the most part.Inbound port 22 might be blocked, and inbound ports 8000-8015 might also be blocked, and there's nothing that can be done about it.This is how I have my 2Wire configured, and I have a Cisco 2811 behind it doing IPSec, IPv6 tunnels, etc.Hope this helps. If not post back and we will see what else we can come up with.

Hughesnet 9000 modem disconnecting from airport extreme

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