Human Task

Hello,
we have humantask in oracle soa 11g
problem is : if say a user claims a task and does not act upon it after claiming and go on vacation.
now the task he has claimed is nit visible to other users in bpm worklist. so as long as he is on vacation, we have no way to act on that task since it is already claimed by him and is just not visible for other users.
How to solve this problem ?
we want some other user be able to SEE his task even when he has claimed and GONE on vacation without acting on it.
pl tell us, what we need to do step by step, so that some other user can act on such claimed (and unacted upon) task ?
thx
D

Couple of options I can think of.
1) Instead of having manual claim, you can use auto-claim feature. Below the option that goes into workflowConfiguration tag of .task file.
<enableAutoClaim>true</enableAutoClaim>
Worklist -> Adminstration -> Task Configuration -> Select Task -> Event Driven. You can see this option.
2) BPM Administrator or Task owner can manually release the task from Worklist -> Administrative tasks tab -> Actions -> Release.
3) Before vacation, the person who claimed the task can manually release the hold by using Actions -> Release menu option on worklist. This is manual.

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    sorry!!
    http://www.esnips.com/doc/dca05e99-d5ca-49ce-80c8-5bedfe27a24a/screenshot-2

  • Create entity and human task

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  • Human tasks, complex types and variable assignment.

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                        <maximaleDauer/>
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                        <nachname>Beckham</nachname>
                        <strasse>HighStreet</strasse>
                        <nummer/>
                        <postleitzahl/>
                        <stadt/>
                        <maximaleDauer/>
                        <minimaleDauer/>
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