Hunt Pilot - range of numbers

HI,
I have a simple question.
I'm using call manager version 8.6. I have configured hunt pilot as range of numbers instead of specific number.
eg: 898949X
it wil work properly right. I want to confirm.
I tested it is working fine.

Yes, it is allowed to use special characters in Hunt Pilots and documented:-
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/7_1_2/ccmsys/accm-712-cm/a03rp.html#wp1043520
- Basant

Similar Messages

Support Line - Call Forward All through Hunt Pilot to cell phone

I know I may be beating a dead horse, but I've found so much help in these forums that I figured I'd give it a shot.
We have a Cisco Unified Communications Manager Business Edition and we are running into a configuration issue. What we would like to do is to create an emergency support line for our IT staff. The way we would like this to function is that a caller dials a number, CM accepts the call and dials out to our IT staff's cell phone numbers in a round-robin fashion. To avoid the caller getting dumped into the IT staff's voice mail on their cells, we would like the staff member to have to dial a number to accept the call. If there is no answer, the call rolls to the next cell number. If no one is available, the caller should be directed to Unity Connection to leave a message. Unity then will send out text and email messages to the support staff.
I know that we can use Unity to perform an assisted transfer, which will require the user to press "1" to accept the call, and we are able to get Unity to send out the notifications (text and email) when a voice message is left. The issue is with Call Manager making the outbound calls to the cell phones.
What we have attempted is to setup DNs that call forward all to the users cell numbers. These DNs have been added to a Line Group, which has a Hunt Pilot attached to it. Any time this pilot is called, we get a reorder. Using the DNA, we see that "no device is associated with the DN", which is under the DN for the first users cell forward. If we add that DN as a second line to that users IP Phone (7940), then the call into the Hunt Pilot rings that line on the IP phone, not the CFA to the cell phone.
After weeks of digging around, it seems as though CFA in a Hunt is just not possible. My boss wants official word from Cisco about this, but TAC doesn't seem to want to help due to service contract issues (which blows my mind, as we have opened several cases in the past two months for configuration related issues). Our Business Edition came with Contact Center Xpress, although we do not have the resources available to install it. If CCX will carry out this task, that might be enough to push management into getting another server to support this, but without being able to play around with it, I don't know.
If anyone has any suggestions on how to make this work, I would GREATLY appreciate the help!
Thanks in advance,
-Geoff

Hi Geoff,
Always interesting isn't it :)
Call Forward settings on individual Hunt member phones are ignored when presented a call via the Hunt feature. Here is a clip;
The concept of hunting differs from that of call forwarding. Hunting allows Cisco CallManager to extend a call to one or more lists of numbers, where each such list can specify a hunting order that is chosen from a fixed set of algorithms. When a call extends to a hunt party from these lists and the party fails to answer or is busy, hunting resumes with the next hunt party. (The next hunt party varies depending on the current hunt algorithm.) Hunting thus ignores the Call Forward No Answer (CFNA) or Call Forward Busy (CFB) settings for the attempted party. This also applies to CFWD ALL settings.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803edabe.html#wp107892
So, any Forwarding settings have to be done on the Hunt Pilot itself. These Destination settings (on the Hunt Pilot) need to be configured to go to the Unity Voicemail Pilot # or perhaps this is where you Forward out to the Cell #;
Hunt Forward Settings
Forward Hunt No Answer - When the call that is distributed through the hunt list is not answered in a specific time, this field specifies how to forward the call.
Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Unity VM Pilot)
Forward Hunt Busy - When the call that is distributed through the hunt list is busy in a specific time, this field specifies how to forward the call.
Destination This setting indicates the directory number to which calls are forwarded. (This can be the Directory Number of the Unity VM Pilot)
Maximum Hunt Timer - Enter a value (in seconds) that specifies the maximum time for hunting.(Used in conjunction with Forward Hunt Busy)
Maybe you could leverage these Unity Connection configs to achieve your desired results. These will ensure that the Message is not left unattended;
Cascading Message Notification
Cascading message notification allows you to send notifications to a widening circle of recipients. Cisco Unity Connection continues to send notifications according to the devices you selected until the message has been saved or deleted by a recipient.
For example, to create a cascade of message notifications for your Technical Support department,
Chaining Message Notification
Message notification can be set to "chain" to a series of notification devices if an attempt to send notification to the first selected device fails. The definition of failure to a notification device is based on the options you select for retrying a device that is not answered or is busy.
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac/guide/2xcucmac040.html#wp1132107
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/2x/user_mac_cmbe/guide/6xcucmbemac040.html#wp1132107
Hope this helps!
Rob

Extending Hunt Pilot ring timer

I have used the "Maximum Hunt Timer" option to attempt to extend the ring time for a set of phones in a broadcast hunt pilot. However irrespective of the time I set it will not ring the phones more than about 3 times. In addition the field does not allow me to set the value to more than 3 digits. The documentation states that the valid range foes from 1 to 3600 seconds. Is there some other parameter that I need to modify to allow the phones to ring longer than they currently are? In addition is it necessary to provide an outside dial tone (thats the default option)?
Setup
CM BE 6.1
HP used to ring several phones at a branch location.

Thanks a lot this fixed my proble. I adjusted that timer and the phones rang accordingly.

Hunt Pilot appear in Coprporate directory

Dear All,
i have a hunt group with hunt pilot --> DID number, can i add this number to users list to appear in phone corporate directory numbers ?
Thanks

Dear Chris,
Thanks for your fast response, but can i ask you how can i add/delete a user ? i know it kind of late to ask this kind of questions, but
Till now i add users using bulk administration tool as i have a txt file has all uses, each time i add a new user i just add to this txt file a user name with the new DN after upload the file and insert users with that file.
when i want to delete a user i go to BAT and query delete user
how can i manage add user or delete user in the proper way
realy thanks for your help

Asking Transfer to Hunt Pilot in Unity

If i want to set transfer to hunt pilot in call handler caller input, are hunt pilot must be subscriber ? thanks

Hi Helmi,
In Unity, yes in Unity Connection no
For unity;
There are a couple of ways to do this. Internet Subscribers do not consume a
license but can be dialed via AA
Creating Internet Subscribers
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/5x/networking/guide/ex/5xcunet040e.html
You can also have a look at the following on how to set up the Call Handler (lock a key to the Caller System Transfer) in Unity to allow callers to Transfer to non-subscribers;
Setting Up System Transfers
In your organization, you may find that callers want to be able to dial numbers that are not typically listed in directory assistance. For example, subscribers and outsider callers may find it convenient to be able to call Cisco Unity and transfer from the Opening Greeting or another call handler to a lobby extension, conference room extension, or an extension assigned to someone in the organization who is not a Cisco Unity subscriber, such as an employee who is visiting from another site and is using a guest office.
You can route callers to one of two "system transfer" conversations, both of which offer callers the ability to transfer to numbers that are not associated with Cisco Unity subscribers:
You can route callers to either system transfer conversation in several ways, including: Caller System Transfer, This conversation prompts callers to enter the number that they want to transfer to.
By offering a system transfer as a "one-key dialing" option. You can specify either system transfer (on the Caller Input page for any call handler or subscriber greeting) as the action that Cisco Unity performs when a caller presses a particular key during the greeting.
For example, to allow all callers to transfer to a lobby phone, guest office, or a conference room from the Opening Greeting, you could specify that Cisco Unity will offer Caller System Transfers when callers press 3.
Call Management > Call Handlers > Caller Input Page
Action Indicate the action that Cisco Unity performs after a caller presses the corresponding key.
Send Caller To - Cisco Unity sends the call to the destination that you select:
Caller System Transfer - Sends the call to a conversation that allows callers to transfer to a number that they specify. For example, callers may want to dial a lobby or conference room phone that is not associated with a Cisco Unity subscriber. Cisco Unity performs the transfer only when the CS_Default_System_Transfer restriction table permits it.
Cheers!
Rob

Time schedule hunt pilot

Hi all,
please share your knowledge, how to configure the hunt pilot which will forward a call to phone A in one time, then another time will forward to phone B
thank you so much
Regards,
Acer

Hi Acer,
You need to configure ToD (Time of Day routing) to route calls to different numbers, depending on time.
The following docs will assist you with the configuration.
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080a7bc96.shtml
and
https://supportforums.cisco.com/docs/DOC-14249
HTH,
Jagpreet Singh Barmi

How to show logged-in Line Group Members in a Hunt Pilot (CUCM V7.1.3)

I have configured a Hunt Pilot with a Hunt List which points to a Line Group with some DNs as Line Group Members. Additionally i gave the affected Users the option to log-in or log-out from the Hunt Pilot by configuring the "Hunt Group Logout" Button in the corresponding Phone Button Template.
Is there a way to find out who is logged-in or logged-out from the Hunt Pilot?

Hi Bill,
thanks for your very interesting hint .
I run the query you posted and actually got the following output. But the displayed linegroups are only a subset from my configured 79 linegroups . Is there a possibility to display all linegroups with all corresponding DNs and can i display this information for only one linegroup?
When i know the queery that satisfy my claims, i will write a small web application that uses the AXL-SOAP API.
Regards, Robert
admin:run sql select lg.name as LineGroup,n.dnorpattern,dhd.hlog from linegroup as lg inner join linegroupnumplanmap as lgmap on lgmap.fklinegroup=lg.pkid inner join numplan as n on lgmap.fknumplan = n.pkid inner join devicenumplanmap as dmap on dmap.fknumplan = n.pkid inner join device as d on dmap.fkdevice=d.pkid inner join devicehlogdynamic as dhd on dhd.fkdevice=d.pkid order by lg.name
linegroup                      dnorpattern     hlog
============================== =============== ====
LG_A-Ulr4_Augsburg_9965077_235 \+498215075234 f
LG_A-Ulr4_Augsburg_9965077_235 \+498215075209 f
LG_A-Ulr4_Augsburg_9965077_235 \+498215075224 f
LG_A-Ulr4_Augsburg_9965077_235 \+498215075226 f
LG_A-Ulr4_Augsburg_9965077_235 \+498215075227 f
LG_A-Ulr4_Augsburg_9965079_300 \+498215075327 f
LG_A-Ulr4_Augsburg_9965079_300 \+498215075306 f
LG_AB-Fried17_9965006          \+496021391713 f
LG_AB-Fried17_9965006          \+496021391714 f
LG_AB-Fried17_9965006          \+496021391721 f
LG_AB-Fried17_9965006          \+496021391727 f
LG_AM-Mar9_9965004             \+499621474921 f
LG_BT-Sch9_9965010             \+4992189423    f
LG_DD-Fet29_9965014            \+493514459055 t
LG_HO-Bah1_9965020             \+4992818194122 f
LG_KE-Moz31_9965024            \+498315215110 f
LG_LA-Dre11_9965025            \+498714308419 f
LG_LA-Dre12_9965026            \+498719239113 f
LG_Mue-Sta41_9965029           \+498631386227 f
LG_N-KOEN11_9965034            \+4991124039112 f
LG_N-KOEN11_9965034            \+4991124039142 f
LG_N-KOEN11_9965034            \+4991124039110 f
LG_N-Ste6_9965057_400          \+499112428403 f
LG_N-Ste6_9965058_450          \+499112428455 f
LG_NES-Sie2_9965008            \+499771610413 f
LG_NES-Sie2_9965008            \+499771610421 f
LG_NM-Bah12_9965030            \+499181293312 f
LG_PA-Kle13_9965035            \+498519594109 f
LG_PA-Kle13_9965035            \+498519594113 f
LG_PAN-Drb12_9965036           \+498561961225 t
LG_PAN-Drb12_9965036           \+498561961224 f
LG_R-Her2_9965068_400          \+499413783414 f
LG_TS-Bah26_9965040            \+498619887312 f
LG_Voicemail                   997005          t
LG_Voicemail                   997006          t
LG_Voicemail                   997007          t
LG_Voicemail                   997008          t
LG_Voicemail                   997009          t
LG_Voicemail                   997010          t
LG_Voicemail                   997011          t
LG_Voicemail                   997012          t
LG_Voicemail                   997013          t
LG_Voicemail                   997014          t
LG_Voicemail                   997015          t
LG_Voicemail                   997016          t
LG_Voicemail                   997017          t
LG_Voicemail                   997018          t
LG_Voicemail                   997019          t
LG_Voicemail                   997020          t
LG_Voicemail                   997021          t
LG_Voicemail                   997022          t
LG_Voicemail                   997023          t
LG_Voicemail                   997024          t
LG_Voicemail                   997025          t
LG_Voicemail                   997026          t
LG_Voicemail                   997027          t
LG_Voicemail                   997028          t
LG_WEN-Buer16_9965041          \+499614820413 t
LG_WEN-Buer16_9965041          \+499614820415 f
LG_WM-Puet35_9965042           \+49881922927   f
admin:

Using the IF function with a range of numbers

I am working with the IF function and trying to get it to work "if" the number I'm examining is within a range of numbers.
Example:
If a wigit costs between $1000 and $1999, then a discount of $100 is given
If a wigit costs between $2000 and $2999, then a discount of $150 is given
If a wigit costs between $3000 and $3999, then a discount of $225 is given
And so on.
If cell A1 always holds the current cost of the wigit being sold.
cell B1,B2,B3 holds the value of the discount values respectively.
In cell C1 I would like to return what the current discount value is to be given for the wigit price in cell A1?
How do I do this using the IF function or is there another way?
Thanks,
Ryan

HI Ryan,
In this post you have, except for the issue noted by Badunit, the basis for the discount table described by Wayne:
I'm trying to devise a way of knowing what Cash Card a customer will receive depending on the amount of the purchase, based on the following table:
$0         to $999 purchase         =      $50 Cash Card
$1,000 to $1,999 purchase     =     $100 Cash Card
$2,000 to $2,999 purchase      =     $200 Cash Card
$3,000 to $3,999 purchase      =      $300 Cash Card
$4,000 to $4,999 purchase      =      $400 Cash Card
$5,000 to $5,999 purchase      =     $550 Cash Card
$6,000 to $6,999 purchase     =      $700 Cash Card
$7,000 to $7,999 purchase      =     $850 Cash Card
$8,000 to $8,999 purchase     =      $1,000 Cash Card
$9,000 to $9,999 purchase     =     $1,200 Cash Card
$10,000 to   UP   purchase     =     $1,500 Cash Card
To take care of the issue noted by Badunit, you need to revise the top line to state the minimum purchase necessary to earn a cash card, then add a line above that to handle purchases under that amount. I've arbitrarily chosen a $500 minimum, which results in these two lines:
$0             to $499 purchase        =      $0 Cash Card
$500         to $999 purchase         =      $50 Cash Card
To write this as Wayne's table, you need to remove all of the text (including the $ currency markers), the top end of each range, and the = sign. What you're left with is two columns of numbers: The bottom number of each range of values, and the number telling the dollar amount of the cash card for that range. Here's your table, edited to make it work with LOOKUP:
Here is a second table (Main), containing only the labels and the two cells involved in the calculation of the cash card amount. The Purchase amount is the amount used in your example. The Cash Card amount is produced by the LOOKUP formula below the image.
Purchase price is in cell B1 of the table "Main". The LOOKUP formula is in B2:
B2: =LOOKUP(B1,CC Amt :: A,CC Amt :: B)
LOOKUP acts essentially as you request in your post containing the iPad image with the time shown as 1:46. But it takes a much simpler approach.
Here's the syntax:
LOOKUP(search-for,search-where,return-from)
LOOKUP gets the search-for value (2535) from cell B1.
It looks in column A of the table "CC Amt" for the largest value less than or equal to the search-for value, and finds 2000.
It returns the value from the same line of column B (200).
Below are two more examples. Main-2 and Main-3 are copies of the Main table. Both contain exactly the same formula as Main, but have had a different Purchase price amount entered. LOOKUP uses the same CC Amt table as is used above, and returns the appropriate Cash Card value for each of the two new amounts:
You may, as implied in your 1:46 post, use a pair of cells to calculate the Cash Card amount for each widget in the purchase, then total the Cash Card amounts, or you may use a single pair of cells, one containing the total purchase amount, the other containing the Cash Card amount due for that total. That choice is yours. The formula is the same for either case.
Regards,
Barry

How do I select a range of numbers using IF function

I am trying to select a name in a cell if the value of another cell is either a 5,6,7,8 or 9. I have had success when I have just wanted numbers above 9 or below 5 by using formulas
IF(Table 1::C3<5,T(Table 1::A3),T(Table 1::A2))
And
IF(Table 1::C3>9,T(Table 1::A3),T(Table 1::A2))
But for the life of me can't get the range of numbers in between.
I have tried including AND and OR functions in multiple ways but to no success. I know I am overlooking some simple thing, I have tried scratching for nested if functions but no help there either, and the information file in numbers is horrendously useless.
Please help. I am using an ipad btw.

This forum is generally for iPad and iOS problems. I doubt that you'll get an answer here.
Furthermore, you don't say what app you are using. If Numbers, you should post here https://discussions.apple.com/community/app_store/iwork_for_ios
 Cheers, Tom

Find a range of numbers in one cell and output in another

Here I am again with something I just can't seem to find an answer to:
I need to find the range of numbers in one cell and place that value in another, like so:
Cell A1 says: "3 - 8"
Cell A2 returns: 5
Any simple formula to do this?

Hi gunkie83,
Yvan's formula does perform properly. He stated: Here the decimal separator is comma so Numbers use the semi-colon as parameters separator but the formula is OK. CAUTION, here I left the semi-colons.
Yvan is in France using the French version of iWork. For the U.S.A. semicolons need to be changed to a comas as I have in the following formulae.
=VALUE(LEFT(A,SEARCH("-",A)-1))-VALUE(RIGHT(A,LEN(A)-SEARCH("-",A)))
this returns -5
=ABS(VALUE(LEFT(A,SEARCH("-",A)-1))-VALUE(RIGHT(A,LEN(A)-SEARCH("-",A))))
this returns 5
One important observation in cell A2 the text reads as 3 - 8 not 3-8. Also it can be inputted as 3 -8 but not 3- 8. Watch those spaces. Fun huh.
Hope this helps. Again Yvan thank you.
Cordially,
RicD

Printing a range of numbers

Dear All,
I have to print a range of numbers that I give in selection screen, say 1 to 20 in two columns (on a sticker).
Kindly give me the logic, how to go about it.
Regards,
Alok.

Hi Alok
you can do like this
TABLES : caufvd.
SELECT-OPTIONS : s_auart FOR caufvd-auart.
write : "from",s_auart-low , "to", s_auart-high.
Regards
Wiboon

Averaging a range of numbers

I'm looking to try and average a range of numbers, but instead of doing it by certain rows (that is, average rows A1 through A30), I'd like for Numbers to average cells if they fall into a certain numerical range (that is, average cells whose values are 1-30, but whose rows might be A1 through A70 or A1 through A42--you don't know). Since my cells are numerically ordered, I could go through and find myself the cells that fall into the range (is it A70 or A42?), but I have a few thousand rows so that's really not economical in terms of time. Could someone help me to figure out the function to average cells based on their numerical value?
Thanks!

Here's how you might set up the formula:
The formula in B3:
=AVERAGEIFS(Table 1::A,Table 1::A,">"&B1,Table 1::A,"<"&B2)
It's a little tricky because you need the " " in the proper places. You could hardcode the values into the formula itself with something like ">0" and "<31" but it's generally good practice to put the conditions in cells so you can vary them as needed.
SG

IF Else (javascript) with a range of numbers

I am creating form fields in a PDF using Acrobat. There is a field which you enter an amount (1-20, 21-100, 100+) and depending on what is entered the cost will be different. So if 1 thru 20 units are entered the cost will be $199 per unit, 21 thru 100 units the cost is $175 per unit and 100+ units the cost is $150 per unit. The line on the document looks like: Number of Entities___ X Price per Entity___= Total___.
This is what I have so far to get the price;
if (this.getField("No. of Entities").value == '1') {
event.value = 199
} else if (this.getField("No. of Entities").value == '21') {
event.value = 175
} else if (this.getField("No. of Entities").value == '101') {
event.value = 150
} else {
event.value = 0 // Default value here
I have it working for a single number, I just can't get a range of numbers.
Any help would be great, thanks.

The problem is in the logic of your condition. This will only hit when you have the value of 1, 21, or 101.
I'd suggest a different set of logic, based on <= operators
if (this.getField("No. of Entities").value <= '20') {
event.value = 199
} else if (this.getField("No. of Entities").value <= '100') {
event.value = 175
} else if (this.getField("No. of Entities").value >= '101') {
event.value = 150
} else {
event.value = 0 // Default value here
or something along those lines. I would also imagine that having the operators be numeric (no quotes on the constant) would be more effective.
But this is general JS advice and not tried within a form.
Also, I have a question for you. Are you designing this as an PDF form inside Acrobat, or are you using LiveCycle Designer? That information will help when we move this issue into the proper forum.

How do you create the equivalent of a named range in Numbers for iPad?

At first I didn't think Numbers could handle named ranges but when I look at the formula written for the "Personal Budget Template" The "Actuals" column is calculating using named ranges but I am not sure how the ranges were created... In any case it does appear that there is a way. Does anyone know how?

Those technically are not named ranges. Its using the information in the "header" rows. Once you make a row a header row and sum it (or include the whole colun in some function). It will use the data/name in the header row in the equation to make it clearer. I do not think you can make named ranges in Numbers.
I made a test excel workbook using two formulas to sum a range, one with named ranges one without and sent to my ipad, when i opened it up...and downloading... yep... it converted the named range to a regular range with letters and numbers. no named ranges support.
But learn to use your header and footer rows to get the same affect in many functions.
When i assign both header rows and columns to a table, it combines them into one string to show "Jan 2001" when I had a header column with Jan in A2, and a header row with "2001" in B1, then used the value in an equation.
The one your looking at I think says something like "=Sum(actuals)". that formula is in a designated footer row, and has a designated header row. at the top of that column is the label "actual". if you look at the difference column formulas, you will see how it combined header rows and columns into a single text string and use it to cross reference the cell being used.
Jason

How to stop CCME hunt pilot from registering to GK

Hi ,
Scenario is this
I have a hunt pilot setup in CCME of 3000 as per below
ephone-hunt 1 sequential
pilot 3000
list 2000789, 2001787
final 2000123
When I go to GK I seee that it has registered as an E.164 how do I negate 3000 from registering with GK?
ON GK we have E164-ID: 3000
There is no "no-reg" option when configuring the ephone-hunt
I have no issues with other CCME E.164 registrations going to GK and If we want to stop them registering we can do no-reg on the ephone-dn's
In summary how do we stop a hunt pilot from registering is it possible?
Thanks

The option is actually under the ephone-hunt, not directly at pilot, I forgot exactly what it is, but belive it's somthing like this:
pilot 3000
list 2000789, 2001787
final 2000123
no-reg
You might need to reboot the CME after you make this change, somtimes it does not automatically take affect even after doing "no gateway", "gateway" on CME
HTH,
Chris

Hunt Pilot - range of numbers

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