Husband cannot install apps or buy songs since IOS6 update  BUT......

Everytime I buy a song/app on my phone through my account they appear in his phone too!!!
We have totally seperate accounts but do share the same laptop when syncing - never had a problem before - any1 know why?!?!

If you updated your existing account then try logging out of it on the phone by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it.

Similar Messages

  • I cannot install apps on my iPhone or iPad over WiFi

    I have erased my iPhone, changed my Credit Card, changed my passwords, reset my wifi router. There is nothing more to do. Can anyone help me install apps on my iPhone? I've never had this problem before. I simply cannot install apps. The end. Not updates, not new purchases, not free purchases, nothing.

    You can turn off iTunes match from settings> music> iTunes match> off. However you may wish to simply hide the content which is not on your phone until you are in a location where you are able to download content that isn't. You can do this at settings> music> show all music> off.

  • HT1918 Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

    Why can't I use my debit card to purchase a free app or buy songs when I know there's money in my account

    It happens to me to and idk why it is really annoying i have no idea why it does this.

  • Computer password doesn't work! How to get out of this ****! Cannot install apps!

    computer password doesn't work! How to get out of this ****! Cannot install apps!
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  • I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt

    I installed creative cloud but cannot install apps, i.e., Acrobat ProXl says files are corrupt.  Each app says the same thing.

    the cc desktop app installed without error?
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  • Cannot install apps directly; no error msgs; AppleID okay

    Yesterday, in the middle of upgrading an app on my iOS 7.1.1, I tried to install another app and it prompted me to enter my AppleID password. From that time selecting any app from the App Store on my device would SILENTLY not do anything, ie. Click on FREE --> Click on INSTALL --> after a few moment the icon would revert to FREE, ie. No error messages, nothing, ziltch, nada !!
    I then spent hours not finding any exact same problem on numerous forums, but found a similar problem, albeit with Apple actually bothering to give an error message, on this blog:
    [LINK#1]
    http://apple.stackexchange.com/questions/102935/cant-install-apps-from-app-store -on-iphone-with-ios-7
    What disgusted me all the way through my search was the IDIOTIC advice that Apple was consistently giving users with similar problems – they had them upgrading to the latest iOS (what a waste of time, as when you happily have a stable platform, you have to deal with a whole new set of things not working – theoretically could be okay, but Apple have consistently proven they ****-up every iOS release), and then fully resetting their device and wiping out all their settings (doesn’t seem to bother Apple to waste their customers time).
    After successfully fixing the problem, you realise when reading the other blogs that Apple knows what the problem is, but due to their obsession with a sealed user-de-enabled environment, they don’t want to provide access to the tools (why not? You’d think by iOS 7 they could have by now integrated soft recovery tools safely in the OS), but would rather make users corrupt their devices by dancing them in circles rather than admit what the problem is, and that 3rd party tools can fix.
    The solution? This linked blog indicates Apple get a corruption in their SQLite database that manages downloads. I installed macroplant.com’s iExplorer (I have no affiliation) and voila! renamed the offending file, and after a sluggish 30 minutes (where is was likely rebuilding the file), I could then install apps  again on my device. NOTE: no upgrading to later buggy iOS version, and no resetting my device and wiping out all my good work.
    [LINK#2]
    http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/
    [LINK#3]
    http://www.macroplant.com/iexplorer/
    SYMPTON:
    Cannot install apps directly on Apple iPhone / iPad / iPod with no error messages.  User AppleID and other settings are correct and confirmed.
    RESOLUTION:
    Used 3rd party tool (get it and install it now before they remove the free DEMO mode) – macroplant.com – “iExplorer”
    QUESTION:
    If Apple insist on having a closed / sealed user environment, why (given how many iOS iterations they have gone through) haven’t they included the tools in the iOS to fix database corruptions without dancing users through timewasting upgrades and wiping out their settings, when this won’t fix the problem?

    By god, it works!!!!!!!       Thanks Tim
    Now this would not be a permanent solution - disabling zonealarm everytime I want to sync. What is the perrmanent solution?

  • Cannot install apps or remove policies w/ strict MDM policy already in place

    I installed an MDM policy through Apple Configurator.  That policy temporarily has installing apps disabled.
    When connecting an iPad to my computer and running Configurator, it does not allow me to override that profile to install apps, nor does it let me remove the profile, even though the profile was installed with the Configurator in the first place.
    This is becoming a hassle specifically when a student forgets their passcode and the iPad disconnects from the WiFi.  Because I cannot install apps, and in turn remove profiles, I cannot wipe the passcode on the iPad without wiping the whole device.
    Is there a way to update through configurator without installing apps?  I know I can deselect them, but I don't want to uninstall them due to the fact that students have lots of work saved in some of those apps.
    Any suggestions?

    The GPO message turned out to be a complete red herring. Here's how I resolved it:
    Go to the Add or Remove Programs section of Control Panel and remove the SQL Server Setup Support Files.
    Browse to C:\Program Files\Microsoft SQL Server\90\Setup Bootsrap\Cache\SQLSupport\x86\1033 and run SqlSupport.msi
    Run the Service Pack 2 installer again, the Setup Support Files should show status 'Upgraded' on the feature selection page. The rest of the installation should complete successfully.
    I hope this helps!

  • Cannot install apps (IPhoto etc) after full OS reinstallation

    Hi All,
    After full MacOS reinstallation (10.6.4) I cannot install apps (IPhoto, IMovie, etc) from DVD - "Unknown error" ("Pls contact soft producer") just after admin password during instalation process.
    Any ideas?
    Thanks in advance,
    Mark

    Hello Carolyn,
    I've found finally your hint very usefull.
    Actuallu the full explanation is available here :
    https://discussions.apple.com/thread/3866345?start=0&tstart=0
    But what you've said is a part of it.
    So - all pending updates must be made (several restart and update check) - after that there is no more porblem with apps instalation.
    Thank you very much!
    Mark

  • TS1702 Cannot install apps at all in app store, even free. iPhone 4 says there is a billing issue and wants my security code which when I enter it, it claims it's invalid...

    Cannot install apps at all in app store. iPhone 4 says there is a billing issue and wants my  credit card secruity code which when I enter, it claims it's an invalid code...

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

  • I cannot install apps that are upgraded to ios4.. im using iphone 2g 3.1.3 this makes me sad.. why does apple need to updates many apps when we cannot update an iphone 2g anymore..

    i cannot install apps that are upgraded to ios4. im using iphone 2g 3.1.3 this makes me sad.. why does apple need to updates many apps when we cannot update an iphone 2g anymore..

    I am having the exact same problem with trying to sync my iPad with my computer. To make a long story short, I had to reinstall Windows for my computer and therefore had to reinstall itunes.
    I have done back ups in the past for my ipod touch and other ipods with no problems, but unfortunately I have never been able to back up my iPad. During a sync, the iPad would always disconnect from my computer and it would never finish. it would say the connection was lost, but nothing is wrong with the connection.
    So now I have over 100 apps and thousands of pictures that I am afraid will be deleted if I run the sync in itunes. I have tried to transfer purchases and it goes through the list of apps, but nothing is ever transferred.
    Any help would be appreciated. I am not interested in jailbreaking my iPad to solve this problem. There should be a fix for this and I want to upgrade to ios 4.3 as the original poster. Please help

  • I cannot install app from my pc. I bought new 4s today and i want to install apps to my iphone. but it does not sync.

    I cannot install app from my pc. I bought new 4s today and i want to install apps to my iphone. but it does not sync.

    You are aware that you can only sync apps using iTunes and that the apps must be from Apple app store?
    What did you install in the Phone Shop?

  • I cannot install apps on iphone 3gs. It shows that app is installing after entering password and then it quits.  I can still update apps

    After I enter my password, it shows that it is installing app then it goes back to the install app screen.  I can still update apps though.  I updated my software to iOS 6.1.3 and that did not help.  I do not receive any error messages.

    Did you find a solution for this? I have a user at work with this exact issue but on their iPhone 4S.
    Thanks

  • My iPod keeps quitting the App Store unexpectedly ever since I updated to iOS 6. What do I do?

    My iPod keeps quitting the App Store unexpectedly ever since I updated to iOS 6. What do I do?

    You can try to shut off you device and turn in back on. if that dont work, re update to ios 6 again.

  • HT1977 I can't get any of my previous purchased apps to show up since I updated to IOS 6.1 Does anyone else have this problem?

    I Can't get my purchased apps to show up since I updated to IOS 6.1 !! Does anyone know what I need to do to fix this?

    Check your Apple ID under Settings > iTunes and App Store and make sure it is entered correctly.

  • HT1338 since IOS6 update i cannot air print from my ipad3 and iPhone4. Any ideas??????

    since IOS6 update i can use Air print on my IPAD3 and IPHONE 4. Can anyone help??????????

    I have the same problem as do many others. Neither my iPhone 3 or 4 work since upgrading to ios6.
    All Windows based devices work fine it is just a problem with ios6, I think Apple are working on this.
    Was about to buy a mac laptop but now gone back to PC.
    I think all we can do is make a fuss to Apple to hurry them along.

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