Husband uninstalled Elements 9 without deactivating. Computer it is on no longer has internet connection to do anything. He needs to install it on a different computer. What can we do?
Older desktop with lots of problems. Husband now uses a laptop. He uninstalled Photoshop Elements 9 without de-activating it. The computer that has/had Elements 9 on it no longer has an internet connection. He wants to install the software on his laptop but is unable to do so since he did not de-activate on the other computer. We hope someone can help here. If there were a way to send a quick email or contact Adobe, there is probably an answer to make this process not so aggravating. Please help if you can. thanks
If you are getting a message that you have used up both activations, you need Activation Support:
Activation & Deactivation Help
Scroll down to "Still need help? Contact us" and keep going even when it looks like you're getting looped back to where you just were. Eventually you will be able to start a chat session and get it straightened out.
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