Hy, i have 2 problems, Sync Contacts and My Storage...

Hello...
I have 2 problems...
First!!!
I have syncronized my contacts, but when i modify for exaple the photo of contact from my iphone, the icloud not sync and if i add a addres the icloud not change...
Second!!!
I'm a mobileMe user and i pay the year, but i didn't recived the 20GB!!!
PLEAAAAASSEEE SOME ONE HELP!!!
Exist some email addres that i can report this?

Hi,
Thank you for taking an interest in my problem.
What actually transpired was my Macpro (contacts) would not update after I put changes in to contacts in either iphone or ipad. Apple checked and discovered that changes made in either macPro (contacts) and contacts(cloud.com) did not talk to each other so concentrated on this.
The rep had me signout of my macpro user account, and create a temp new user to which I signed into my icloud account as normal. Then, changes in either macpro or cloud.com now worked. He then did some changes at his end and after exiting the temp user and resigning in as origal macpro user this now made changes to each other. OK. We then deleted the temp user and this worked! but since then I have discovered that iphone and ipad now do not change icloud.com contacts or calendar so would not of course change contacts on macpro!
Other services on icloud (photo stream, mail, docs and data, find my ----, etc) all function with my iphone (so have to presume my ipad also, but this is not with me at this time)  so the problem is confined to just contacts and calendar.
In summary, I do have only one icloud address but which appears to have two sets of data as the devices will communicate with something but not altogether!!
I am thoroughly confused, especially as it was all fine until I upgraded from M\Lion to Mavericks on my shiny new macpro a few weeks ago. I  had moved from Windows to Apple to avoid just such problems.
Not enamoured with Apple at the moment, but thank you for your assistance - hope this is a better explanation.
Kind Regards

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    Hi,
    Thank you for taking an interest in my problem.
    What actually transpired was my Macpro (contacts) would not update after I put changes in to contacts in either iphone or ipad. Apple checked and discovered that changes made in either macPro (contacts) and contacts(cloud.com) did not talk to each other so concentrated on this.
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