Hyjacked HP G56 ~ restore not working ~ Even to origonal config.

Friday at 10am I noticed my emails stopped. i have outlook express.
I went to yahoo and could not sign in.
I changed my password 4 times , no luck.
I went to a site that said yahoo fix, thought I was dealing with yahoo
but pretty sure it was an indian that just wanted $199.99 to do a online fix.
He took control of my computer and showed me how someone possessed it. My administration was hacked too.
So for 2 days tried to do a "restore" to an earlier time. Each time after my attempt I recieved a message
restore failed.
I tried to do the back up disks when I got this HP but failed...it downloaded about 80% then stopped.
I am not afraid to lose everything on my computer. Could this evil person have messed with my bio's or
if I bought HP resstore CD's should I be okay ?
Still dont know what to do about Yahoo mail. I had a sbcglobal email and they merged with
Yahoo..now yahoo is ATT. Yahoo said go to ATT.
Att does not care.
for today, I would just like to get an opinion that a fresh windows install would work.
Thanks in advance.
steve

Hi, Steve:
It is unlikely that someone has messed with anything but stealing your e-mail account which I hope you can get closed.
System restore, while it normally works, does not always work.
If your notebook has a recovery partition, you should be able to restart the PC, tap the F11 key at the beginning of the HP welcome screen to launch the system recovery manager program.
See if you can use that to reset your PC to factory state.
Back up any files first before proceeding.
If the F11 doesn't work, then you will need to purchase a set of recovery disks.
Also, if you have W7 on your PC and you can read the 25 character windows 7 product key on the bottom of your PC, you can make your own plain W7 installation media by reading the info below.
Use your 25 character W7 product key to install and activate Windows 7.
Follow these instructions and see if you can get W7 installed that way.
I would use the MS ISO to USB tool.
Make absolutely sure you get the entire ISO file when you see the download complete message.
Sometimes it reports the download is complete and your ISO file is much smaller than what it said was downloading.
Use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link below. You need a 4 GB flash drive to use the USB method of compilation.
http://download.cnet.com/Windows-7-USB-DVD-Download-Tool/3000-18513_4-10972600.html
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://forums.mydigitallife.info/threads/14709-Windows-7-Digital-River-direct-links-Multiple-Languag...

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