Hyperion 9.3.1 Disaster Recovery Steps For Restoring Prod Backups Into QA ?

Hello All:
We run Hyperion 9.3.1.1 (SQL back end) and I was wondering what the correct steps are for restoring sql backups from PROD into QA?
Does anyone have any experience with this? I've tried it out and can't get the QA system to come up after the restore of the PROD bak files. When I try to log into the QA workspace after the restore, it errors saying I need proper username/id....even when I use the local shared services admin account....like there is a disconnect between workspace and shared services.
Any suggestions are greatly appreciated.....thanks!
Jim
Edited by: Bozich on Mar 9, 2009 11:57 AM

HI and Welcome to Apple Discussions...
The most recent version of iTunes is 9.0.2
Try updating your iTunes software and *then try to Restore the iPhone.*
On your Mac, click the Apple Menu  / Software Updates.
After the installation, repair disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and *restart your Mac*.
Make sure your Windows based machine has the latest version of iTunes also. 9.0.2
Launch iTunes on the PC. If it's not up to date you should see a dialog box asking if you want to updage your iTunes software.
Carolyn

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