Hyperion EPM Architech-Process Manager will not Start

Hello-
On April 1st we had some issues with a re-deployment of an application and Oracle Support told us to change Deployment_Pending_Timeout config from 8 hours to 4 min. Then we tried to restart the Hyperion EPM Architech-Process Manager task on the server and it would not restart. Below are the error message we recieved in Event Viewer. We worked with Oracle Support all last week and they finally suggested we install Patch 9535372 to fix out issue. So we installed patch and it did NOT fix our issue.
Error Message 1
Service cannot be started. System.ServiceProcess.TimeoutException: Time out has expired and the operation has not been completed.
at System.ServiceProcess.ServiceController.WaitForStatus(ServiceControllerStatus desiredStatus, TimeSpan timeout)
at Hyperion.DimensionServer.ProcessManager.ProcessManager.StartNetJNIBridge()
at Hyperion.DimensionServer.ProcessManager.ProcessManager.Initialize()
at Hyperion.DimensionServer.ProcessManager.Service.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
For more information, see Help and Support Center at
Error Message 2
Engine Startup] FATAL An error occurred during initialization of engine ID 1: Object reference not set to an instance of an object..System.NullReferenceException: Object reference not set to an instance of an object.
at Hyperion.DimensionServer.RelationshipMemberList.Add(RelationshipMember item)
at Hyperion.DimensionServer.Dimension.<LoadSharedMembers>b__11(RelationshipRecord relationship)
at Hyperion.DataAccessLayerCore.DALRowset`1.Read()
at Hyperion.DataAccessLayerCore.DALRowset`1.Execute()
at Hyperion.DataAccessLayerCore.SelectCommand`1.Execute(Action`1 callback)
at Hyperion.DataAccessLayerCore.GenericDAO.Select[T](Action`1 callback, SetParamsEvent`1 onSetParams)
1. I was wondering if you have seen this error before and what the result is?
2. Also have you heard of anyone istalling Patch 9535372 and what issues it resolved?
I appreciate your help!
Thanks

Hi,
Something appearently went wrong in EPMA database and unfortunately this is not something extraordinarily unusual in EPMA world. If you have a reliable backup dated just before 1st of April, I would advise to restore it back. Otherwise, you have to dive into the dark tunnels of EPMA tables which I would not recommend quiet highly.
Cheers,
Alp

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