Hyperion EPM Uninstall Stuck on Initializing

My company is upgrading from System 9 to EPM 11.1.1.3 and I am attempting to install Hyperion EPM 11.1.1.3 client products (Essbase 32-bit, Essbase Admin Services Console, SmartView, Financial Mgmt Client, FDM Client, Financial Reporting, Interactive Reporting) on my new Windows 7 64-bit box. As you probably expect I am having issues installing these products and after multiple attempts I want to completely uninstall and try again.
When attempting to Uninstall it is getting stuck after the product selection on the "Initializing" screen. I have seen another post related to this same issue but the remedy they mention doesn't work for me. More specifically, the files they mention to delete in the Hyperion Installation directory aren't there. After doing a search I couldn't find them anywhere.
Does anyone have any idea how I can uninstall these products completely from Windows 7?
Any help is greatly appreciated!
Regards,
Nick

Are you sure than Windows 7 supports all those products?
http://www.oracle.com/technetwork/middleware/bi-foundation/hyperion-supported-platforms-085957.html

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Hyperion Uninstall stuck on Initializing

Hey all,
When attempting to uninstall using either Add/Remove Programs or Uninstall.cmd, I can make it all the way through product selection and confirmation, however once running the uninstaller is stuck on initializing.
On attempting to perform a manual removal I am unable to get all components. Deleted Hyperion folder and vpm.properties and relevant registry entries, but it still shows as installed when attempting to perform a reinstall.
Anyone have any ideas on how to make the uninstaller work (which should be a given) or where to find any remaining components for manual removal?

Under the installation directory you will find two files set_hyphome_1.bat and .oracle.products. Make sure you delete these two files.
It is better to go ahead with uninstallation through Oracle EPM System-->Foundation Services--> Uninstall EPM System instead of deleting the Deleted Hyperion folder and vpm.properties and relevant registry entries.
You might face issues while reinstalling the EPM System all again. Try installing it on the different drive on your machine.
eg: If You have installed it on C drive the path where you will get set_hyphome_1.bat and .oracle.products.
C:\Documents and Settings\<name>\

Installing Hyperion EPM error: Register with Shared Services

I cannot configure correctly my installation of Hyperion EPM 11.1.1. (I0m using Oracle AS 10.1.3 as application server)
If I try automatic deployment it fails in "Register with shared services" for all the services I'm trying to install.
java.lang.reflect.InvocationTargetException
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:981)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1070)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1070)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1088)
at com.oracle.cmc.registry.HITRegistryUtil.setProperties(HITRegistryUtil
.java:1088)
at com.oracle.cmc.registry.HITRegistryUtil.loadHITRegistry(HITRegistryUt
il.java:692)
at com.hyperion.avalanche.AvalancheConfigurator.configureWorkspaceServic
es(AvalancheConfigurator.java:365)
at com.hyperion.avalanche.AvalancheConfigurator.configure(AvalancheConfi
gurator.java:159)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.executeDbConfi
gTask(RunAllTasksWizardAction.java:658)
at com.hyperion.cis.config.wizard.RunAllTasksWizardAction.execute(RunAll
TasksWizardAction.java:202)
at com.installshield.wizard.RunnableWizardBeanContext.run(Unknown Source
Caused by: java.sql.SQLException: [Hyperion][Oracle JDBC Driver]Object has been
closed.
at hyperion.jdbc.base.BaseExceptions.createException(Unknown Source)
at hyperion.jdbc.base.BaseExceptions.getException(Unknown Source)
at hyperion.jdbc.base.BaseConnection.prepareStatement(Unknown Source)
at hyperion.jdbc.base.BaseConnection.prepareStatement(Unknown Source)
at com.oracle.cmc.registry.CMCPortalServiceDBHelper.generateServiceName(
CMCPortalServiceDBHelper.java:293)
at com.oracle.cmc.registry.HITRegistryUtil.generateAgentUuid(HITRegistry
Util.java:1329)
... 15 more
HYPERION_HOME: E:\Hyperion
HBR Configuration has not been initialized. Make sure you have logged in sucessfully and there are no exceptions in the HBR log file.
ConfigurationManager not available
If I Validate at the end of the configuration:
PASSED CFG: Configuration Check whether all configuration tasks have been completed 0 s
PASSED DB: Database Connection to database jdbc:hyperion:oracle://sinfo-vmn-05:1521;ServiceName=bilab 6 s
FAILED EXT: External Authentication Check Native Directory external authentication provider configuration
Error: Provider is not reachable
Recommended Action: Check Shared Services Configuration 69 s
FAILED OpenLDAP Connection to OpenLDAP
Error: sinfo-lab-hyp:28089
Recommended Action: Start open LDAP 1 s
FAILED SSO Availability of login http://sinfo-lab-hyp:19000/interop/index.jsp
Error: java.net.ConnectException: Connection refused: connect
Recommended Action: Start application 0 s
FAILED WEB: Web App Availability of web application context http://sinfo-lab-hyp:19000/interop/META-INF/manifest.mf
Error: Connection refused: connect
Recommended Action: Start application 1 s
Essbase / Essbase
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Recommended Action: Try to configure mentioned tasks 0 s
PASSED EAS: Essbase server Essbase Server startup on 0 s
PASSED EAS: Essbase server Essbase Server startup check using Maxl command 0 s
Essbase / Essbase Administration Services
FAILED CFG: Configuration Check whether all configuration tasks have been completed
Error: Next tasks are not configured:
hubRegistration: Configuration Failed
Recommended Action: Try to configure mentioned tasks 0 s
PASSED DB: Database Connection to database jdbc:hyperion:oracle://sinfo-vmn-05:1521;ServiceName=bilab 6 s
FAILED WEB: Web App Availability of web application context http://sinfo-lab-hyp:10080/eas/META-INF/manifest.mf
Error: Connection refused: connect
Recommended Action: Start application
I see that OpenLDAP is not configured. Is this a problem?
If I try with Embedded Java Container, Will I resolve my problem??

hi, this is a late reply.
I encountered the same problems as yours. I then read the releasenotes(for windows) of EPM and found this:
Could not start the Shared Services from Windows services.
solution: update Windows registry
1. locate the following item of windows registry:
HKEY_LOCAL_MACHINE\SOFTWARE\Hyperion
Solutions\FoundationServices0\HyS9FoundationServices
2. Under HyS9FoundationServices, add 1 to JVMOptionCount, and add a new JVMoption, whose value is set to be -DEPMRegistryUpdate=true。
3. restart the Shared Services server from Windows services.
It does work (for me). Hope this helps.
Best regards.

ITunes installation always get stuck on "Initializing QuickTime types"

Whenever i try to install iTunes and QuickTime it always get stuck on "Initializing QuickTime types."
I am not able to update my software!
Please Help!

Me Too!!
I have XP SP3. Intel pentium 4 2.6Ghz. 4Gb RAM. 116GB open on one HDD, 72GB open on the other.
I'm on Admin access level.
I'm trying to install iTunes 7.7 bundled with Quicktime 7.5.
I emptied my temp folders.
I shut down my antivirus and anti-spyware.
I shut down all non-essential startup menu items.
My folder names dont have unusual characters.
I have uninstalled all versions of Quicktime and iTunes and iPod updaters from my machine.
Still no luck.
When Installing the Quicktime application, the entire machine locks up when it gets to the "Initializing Quicktime types" segment of the install.
I have left the machine on its own for up to 14 hrs and it never does regain normal function.
The only way to regain control is to reset or hard shutdown.
Can someone please respond to this so my daughter can use her 2 month old graduation present?
Thank you so very much.
PS:
How about standalone downloads for each application?
And, how about patches so the download doesnt take so long and the installation doesn't need to be so intrusive?
Message was edited by: Jeteye97

After effects is stuck on initializing media core

Well the title says it all. When ever i try to start up After Effects it just gets stuck on initializing media core. I looked on one of you're posts where it said enable a few of adobe products to be allowed on the firewall and i did but it still wont open it. Please respond asap.

Considering the wealth of information you've supplied about your system, the versions of software you're running and any ancillary cards you have have installed, here's my best guess given the facts at hand: AE doesn't like you any more. What did you do to make it so angry with you?
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Printer stuck on "initializing"

I purchased the printer in February 2015 (less than 6 months ago) and connected to my network wirelessly (plugged in via surge protector that was brand new). Every thing was great until a week ago. The printer power went off and when it came on, it stayed on the initializing screen. I let it go for 48 hours, no change. I unplugged for an hour and replugged it in, no change. I unplugged for 3 days and tried again, no luck. I came to the forums and tried the steps recommended in another post: Attempted a hard reset (unplug while still on and wait 60 seconds, reconnect to wall outlet) - nope Attempted power drain (unplug while keeping power button pressed for 30 seconds) - nope Attempted to update software via HP Support Assistant on my computer, all updates current and no change I even went as far as uninstalling the printer and software from my computer and attempting to reconnect via USB connection - that solution was problematic as the printer never made it to ready mode to install software. Attempted to intall for wireless network but I can't get to the wireless menu on the printer due to it being stuck on initializing. Please help, I am becoming more frustrated by the day and can't go much longer without the printer. I invested more money to ensure that I would have a quality, reliable printer. Cheaper printers did not fizz out on me this quickly!

Hi , I see by your post that the printer is stuck initializing. I would like to help you.
I will send you another step to try in a private message.
In the forum beside your handle name just click on the envelope to view it. If the issue continues, please Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance. If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Color Laserjet Pro MFP M177fw - stuck on initializing - fresh new printer not working

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Hi @SSAB ,
I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.
What happened prior to this issue? (update, paper jam, changed toner)
I would do a hard reset if you haven't tried this method.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Configuration issue of Hyperion EPM 11.1.2

Hi All,
After Installing Hyperion EPM 11.1.2 successfully i am configuring it at the Performance Management Architecture i am getting one message "Oracle Data Access Client is not installed"
i have ignore it and try to configure but it gets failed and not able to cofigure the database can any one help me what is the issue.What i did wrong during configuration.
Thanks
Gourav Atalkar

Oracle Data Provider (ODP) for .NET 2.0, from the Oracle Data Access Component package, has not been installed
This is a requirement of the Performance Management Architect Dimension Server.
Perform a custom installation of the Oracle client software on the Performance Management Architect Dimension Server. From the list of available components make sure Oracle Data Provider for .NET 2.0 is selected.
This information plus further details on Oracle database requirements can be found in the EPM Installation Start Here guide: http://download.oracle.com/docs/cd/E17236_01/epm.1112/epm_install_start_here.pdf
HTH-
Jasmine.

Hyperion EPM 11.1.2 Planning Configuration Issue

Hello,
I am experiencing a bit of a problem when attempting to configure Hyperion EPM 11.1.2.
Envrionment: Windows Server 2003 R2 64-bit, Oracle 11g
Issue: Configuration abruptly fails during after the configure database screen for additional EPM products. Upon further digging I found the following error message:
log4j:WARN Please initialize the log4j system properly.*
Exception in thread "Thread-26" java.lang.UnsatisfiedLinkError: D:\oracle\Middl*
ware\EPMSystem11R1\common\config\11.1.2.0\NativeCall.dll: Can't load AMD 64-bit .dll on a IA 32-bit platform*
I am pretty much at a loss at this moment. I downloaded the 64-bit zip files from edelivery and the install appeared to run successfully. I have tried the big bang approach to configuring and the modular approach, but can't seem to move past this. Has anyone encountered this issue before? Any assistance would be greatly appreciated.
Thank you.
Corey

Hi Corey, that error it is shown because java is trying to open a 32bit .dll file using a 64 bits library.
to resolve this issue you have to navigate to HYPERIONHOME\common\config
modify the bat file setJavaRunTime.bat and comment the 64 bits java options like this:
REM Get JRE or JDK
REM if exist "%HYPERION_HOME%\common\JRE-AMD64\Sun\1.5.0" goto okSetJREAMD64_150
REM if exist "%HYPERION_HOME%\common\JRE-IA64\Sun\1.5.0" goto okSetJRE64_150
REM if exist "%HYPERION_HOME%\common\JDK-IA64\Sun\1.4.2" goto okSetJDK64_142
REM if exist "%HYPERION_HOME%\common\JRE-IA64\Sun\1.4.2" goto okSetJRE64_142
if exist "%HYPERION_HOME%\common\JRE\Sun\1.5.0" goto okSetJRE150
if exist "%HYPERION_HOME%\common\JDK\Sun\1.4.2" goto okSetJDK142
if exist "%HYPERION_HOME%\common\JRE\Sun\1.4.2" goto okSetJRE142
then run the config utility again it will works. regards
Lucio.

Unable to start Hyperion EPM Architect - Process Manager after upgrade

Hi All,
I'm unable to start Hyperion EPM Architect - Process Manager after upgrading from EPMA 11.1.1.3.0 to 11.1.1.3.03. I get the following error in the Event Viewer.
Service cannot be started. Hyperion.DimensionServer.ProcessManager.Interface.ProcessManagerException: Cannot initialize the Session Manager. ---> Hyperion.DataAccessLayerCore.DataAccessLayerException: Database version mismatch: Hyperion.SessionManager schema version is 9.5.0.0.0.10, database schema version is 9.5.0.0.9.1.
at Hyperion.DataAccessLayerCore.DataAccessLayer..ctor(NameValueCollection settings, String tablePrefix, String baseNamespace, String schemaVersion)
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at Hyperion.DimensionServer.SessionManager.SessionStoreRdbms.Initialize(String rdbmsVendor, String rdbmsConnParams, Int32 rdbmsCommandTimeout)
at Hyperion.DimensionServer.SessionManager.SessionManager.Initialize(String jvmPath, String classPath, String ctgLibPath, String cssConnInfo, String hubHost, String hubPort, Boolean enableNestedGroups, String rdbmsVendor, String rdbmsConnParams, Int32 rdbmsCommandTimeout, Boolean restorePastInstanceSessions, Boolean ...
I've run through all the steps of patching EPMA ran the Oracle_Upgrade 9.5.0.0.0.10 to 9.5.0.0.9.1.sql script per the patch readme. But can't figure out where it's pulling the schema version number from. Any ideas?
Thanks,
Chuck

Hi,
you forgot to update the EPMA database. Last step in patching is:
Now, you must run the database upgrade script before starting the process manager.
Run the single database upgrade script that corresponds to your database vendor.
Oracle_Upgrade 9.5.0.0.0.10 to 9.5.0.0.9.1.sql
SQL_Server_Upgrade 9.5.0.0.0.10 to 9.5.0.0.9.1.sql
DB2_Upgrade 9.5.0.0.0.10 to 9.5.0.0.9.1.sql
The scripts are located in the following directory:
%HYPERION_HOME%\OPatch\EPMA_11_1_1_3_01\files\products\Foundation\BPMA\Server\conf\
hope that helps.

Not able to Start Hyperion EPM Architect services

Hi,
I have been facing issues with accessing FDM web application. The Error Desc is " An exception occured during the execution of the current web request. Please contact the administrator to review the stac trace in the event log for more information about the error."
So we have tried to stop/restarted the Hyperion Services in Prod FDM server. But we are not able to start the below services after the stopping the services.
Hyperion EPM Architect - Web Application
Hyperion EPM Architect - Process Manager
Hyperion EPM Architect - Job Manager
Hyperion EPM Architect - Event Manager
Hyperion EPM Architect - Engine Manager
Hyperion EPM Architect - .Net JNI Bridge
Also, we have rebooted the server. But these services are not up after the reboot. Please could you help to resolve this issue.
Thanks,
Aravindh K

Thanks John. I got help from Oracle Support team to resolve the issue. This is a Common issue with the 11.1.1.3 version, the services take some time and Sometime start once before the other hence the issue. The issue is resolved after restarting the services manually in order.

Can We Install Hyperion EPM in 64 bit machine with windows8?

Hi Gurus,
Can We Install Hyperion EPM in 64 bit machine with windows8?

There is 64 windows versions available in edelivery - "Oracle Enterprise Performance Management System (11.1.2.2.0) Media Pack for Microsoft Windows x64 (64-bit)"
Cheers
John
http://john-goodwin.blogspot.com/

Hyperion EPM: Will Oracle Express suffice for Shared Services and Registry?

Hi.
I'm trying to install Hyperion EPM on Linux to make use of the Hyperion Interactive Reporting server components to allow report scheduling, web delivery of reports, etc. My data sources will all be MySQL. I'm at the point where I'm attempting to use the EPM Configurator for setting up Shared Services and Registry Database Connection. It seems my options for choosing a database on which to allow Shared Services and Registry data to reside are limited to 3: Oracle, SQL Server or DB2 (noticeably absent is MySQL)
So, it looks like I'm going to have to install an Oracle DB instance at the very least.
My question is this:
Can I get away with just installing Oracle Express for the Shared Services and Registry or will I have to install a full blown Oracle DB instance?
Thanks
-- Tom

Hi, I confirm that you can use Oracle Express for Shared services and registry. We have installed the complete EPM platform on a single virtual machine using Oracle Express. It’s interesting to use it because Oracle Express use less resource. We can run this virtual machine on a computer that only have 4GB of RAM and get good performance (for a single user).
I recommend using it for proof-of-concept and Bootcamps.

Hyperion EPM server - web application service does not start

Hi All,
I installed and configured epm 11.1.2.2 on windows 2008 server. I was able to start all the services except "Hyperion EPM server - web application" everytim I start the service I am getting an error "some services start and stop as they are not used by any other programs and applications'.
I reconfigured the web server and deployed the application server again but still I am having the same issue.
I was not able to see planning from the navigate of workspace and I am getting errors while trying to start the web analysis.
Can anyone please let me know where I am doing wrong..
Thanks a lot!

Hi John,
we deployed workspace, financial reporting, web analysis, shared services, planning web applications. we were able to access most of them except "web analysis".
we are getting an error while trying to login Web analysis "when starting web anaysis an error occured while initalizing startup options".
I have HP BL480 32 gb of RAM.
I am not getting any error while configuring but I am getting the error when trying toi start the service.
here are the log files for web analysis
[2012-07-20T15:51:20.714-04:00] [WebAnalysis0] [WARNING] [] [oracle.webanalysis] [tid: 192] [userId: <anonymous>] [ecid: 0000JY_wS67DoYdpxc4EyW1G2Qia000028,0] [SRC_CLASS: com.hyperion.analyzer.utils.general.HYAURLParamHandler] [APP: WEBANALYSIS#11.1.2.0] [SRC_METHOD: getAnalyzerBaseURL] AnalyzerBaseURL=http://ftldhyptest1.citrite.net:28080/WebAnalysis
[2012-07-20T15:51:20.718-04:00] [WebAnalysis0] [WARNING] [] [oracle.webanalysis] [tid: 192] [userId: <anonymous>] [ecid: 0000JY_wS67DoYdpxc4EyW1G2Qia000028,0] [SRC_CLASS: com.hyperion.analyzer.utils.general.HYAURLParamHandler] [APP: WEBANALYSIS#11.1.2.0] [SRC_METHOD: getAnalyzerBaseURL] AnalyzerBaseURL=http://ftldhyptest1.citrite.net:28080/WebAnalysis
Thanks a lot!
Edited by: user608296 on Jul 20, 2012 12:54 PM

FCIP interface stuck at initializing on 9216i v2.1a (vsan segmented)

Following the instructions in both the config guide and troubleshooting guide to configure the FCIP profile and interface, my fcip2 interface status is stuck at initializing. Looking in FM events tab, I can see that the 9216i's are cycling between these states: vsan merged; N_Port unmanageble; vsan segmented and N_Port Up. show fcdom domainlist on the higher priority switch shows it flip-flopping between [local] and principal] [local] states. Using show zoneset active, I can see the zoneset being transfered over to the 2nd switch. Despite all this, the fcip interface does not stay up. Thanks for helping.

Just going from your info, it sounds like the interface comes up for a little bit of time. More than likely then, the issue is MTU. You have an MTU configured larger than somewhere in the network can handle it. If you get the show log output and it shows alot of TCP retransmissions, this is the problem.

Hyperion EPM Uninstall Stuck on Initializing

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