Hyperion Financial Reporting-Web Application service crashing

Hi,
In our environment in last one week this service has crashed 5times. What can be the reason for this? We have an EPM environment but HFM application is classic. The version we have is 11.1.2.2.305. When this happens we restart the services and they come up but again go down unexpectedly. Hyperion is installed on C drive itself and the databse size is close to 90GBs. Unable to understand what could eb causing this. Please help.

FR web crash issue could be due to many reason :
1. Is it crashing after running one particular report then that report could be big or has level 0
2. If it is crashing due to any report then check jvm heap size for FR in FR windows server
3. What does frloging.log and financialreporting0.log file says

Similar Messages

  • Redeploy the Financial Reporting Web Application

    Hello,
    In one of the patch we have to apply, there is a step :
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    But when I go to the Weblogic server and run the EPM System Configurator, I expect to see "Financial Reporting Web Application"
    Instead of this, I see "Reporting and Analysis" then "Deploy to Application Server"
    Is it the same thing ?
    Thanks

    No, you must use the EPM configuration tool, if you go to Start->All Programs->Oracle EPM Systems->Foundation Services.
    You will see the EMP Configuration tool wich it usually resides here:
    %HYPERION_HOME%\common\config\9.5.0.0\configtool.bat
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  • Hyperion EPM server - web application service does not start

    Hi All,
    I installed and configured epm 11.1.2.2 on windows 2008 server. I was able to start all the services except "Hyperion EPM server - web application" everytim I start the service I am getting an error "some services start and stop as they are not used by any other programs and applications'.
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    Hi John,
    we deployed workspace, financial reporting, web analysis, shared services, planning web applications. we were able to access most of them except "web analysis".
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    [2012-07-20T15:51:20.718-04:00] [WebAnalysis0] [WARNING] [] [oracle.webanalysis] [tid: 192] [userId: <anonymous>] [ecid: 0000JY_wS67DoYdpxc4EyW1G2Qia000028,0] [SRC_CLASS: com.hyperion.analyzer.utils.general.HYAURLParamHandler] [APP: WEBANALYSIS#11.1.2.0] [SRC_METHOD: getAnalyzerBaseURL] AnalyzerBaseURL=http://ftldhyptest1.citrite.net:28080/WebAnalysis
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  • Change Domain name in Hyperion Financial Reporting Web Server

    I have System 9.3.1 and i need to change the Domain name from one to another for the web application.
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    in version 11.1.2
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  • Financial Reporting Web service Out of Memory (11.1.2.2.300)

    Financial Reporting web services runs out of memory. The JVM settings are currently set to 2048. The OS is windows 2008 64 bit.
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    - Navigate to the following Windows Registry key on the server hosting the Financial Reporting web application component:
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    - Create a new "String Value" entry with following name and value:
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    Value:-XXtlasize:min=4k,preferred=64k
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    - Restart the Financial Reporting web application component for the changes to be taken into account.
    [2013-06-10T05:33:38.950-04:00] [FinancialReporting0] [NOTIFICATION] [00088] [oracle.EPMFR.core] [tid: RMI TCP Connection(549)-] [userId: <anonymous>] [ecid: 0000JwfYJ1xDOdk5wzXBiW1HhI4I000000,1:25339] [SRC_CLASS: com.hyperion.reporting.security.impl.HsSecurityHelper] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: authenticateUser] External authentication successful for user: [Server0 on host ] succeeded in 13182 ms.
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    [2013-06-10T05:34:45.424-04:00] [FinancialReporting0] [NOTIFICATION] [00088] [oracle.EPMFR.core] [tid: RMI TCP Connection(551)-] [userId: <anonymous>] [ecid: 0000JwfYJ1xDOdk5wzXBiW1HhI4I000000,1:25340] [SRC_CLASS: com.hyperion.reporting.security.impl.HsSecurityHelper] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: authenticateUser] External authentication successful for user: [Server0 on host ] succeeded in 13760 ms.
    [2013-06-10T05:59:50.634-04:00] [FinancialReporting0] [ERROR] [] [oracle.EPMFR.core] [tid: Thread-67] [userId: <anonymous>] [ecid: 0000JwfYJ1xDOdk5wzXBiW1HhI4I000000,1:25338] [SRC_CLASS: com.hyperion.reporting.connection.CleanConMgrThread] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: run] [[
    java.lang.OutOfMemoryError

    Financial Reporting web services runs out of memory. The JVM settings are currently set to 2048. The OS is windows 2008 64 bit.
    We have made the the following settings but it still does not help. The service would stay up for about 5 to 6 hours and then would go out of memory. We also see that there is a continuous activity in Financial reporting logs even when there are no users using the system.
    - Navigate to the following Windows Registry key on the server hosting the Financial Reporting web application component:
    HKEY_LOCAL_MACHINE\SOFTWARE\Hyperion Solutions\FinancialReporting0\HyS9FRReports
    - Export the above mentioned Windows Registry key for backup purposes,
    - Create a new "String Value" entry with following name and value:
    Name:JVMOptionY
    Value:-XXtlasize:min=4k,preferred=64k
    With Y being equal to (current value of JVMOptionCount) + 1
    - Create a new "String Value" entry with following name and value:
    Name:JVMOptionZ
    Value:-XXlargeObjectLimit:4k
    With Z being equal to (current value of JVMOptionCount) + 2
    - Increase the value of the JVMOptionCount parameter by 2
    - Restart the Financial Reporting web application component for the changes to be taken into account.
    [2013-06-10T05:33:38.950-04:00] [FinancialReporting0] [NOTIFICATION] [00088] [oracle.EPMFR.core] [tid: RMI TCP Connection(549)-] [userId: <anonymous>] [ecid: 0000JwfYJ1xDOdk5wzXBiW1HhI4I000000,1:25339] [SRC_CLASS: com.hyperion.reporting.security.impl.HsSecurityHelper] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: authenticateUser] External authentication successful for user: [Server0 on host ] succeeded in 13182 ms.
    [2013-06-10T05:34:18.404-04:00] [FinancialReporting0] [NOTIFICATION] [00088] [oracle.EPMFR.core] [tid: RMI TCP Connection(550)-] [userId: <anonymous>] [ecid: 0000JwfYJ1xDOdk5wzXBiW1HhI4I000000,1:25339] [SRC_CLASS: com.hyperion.reporting.security.impl.HsSecurityHelper] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: authenticateUser] External authentication successful for user: [Server0 on host ] succeeded in 26365 ms.
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    [2013-06-10T05:59:50.634-04:00] [FinancialReporting0] [ERROR] [] [oracle.EPMFR.core] [tid: Thread-67] [userId: <anonymous>] [ecid: 0000JwfYJ1xDOdk5wzXBiW1HhI4I000000,1:25338] [SRC_CLASS: com.hyperion.reporting.connection.CleanConMgrThread] [APP: FINANCIALREPORTING#11.1.2.0] [SRC_METHOD: run] [[
    java.lang.OutOfMemoryError

  • Hyperion Financial Reporting-Print Service is not Starting-11.1.2.1

    Hi,
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    I have completely stopped all the hyperion services and started them again and now the HFR Print service is showing me as Starting.
    Kindly help me what should i do to resolve this issue.
    You can see the screen shot at my blog.
    http://hyperion-consulting.blogspot.in/2012/08/hi-we-are-using-hyperion-11.html
    Regards,
    AS
    Edited by: Don'tKnow999 on Aug 30, 2012 9:52 PM

    Hi John,
    Thanks a lot for your reply. I saw the log file however i am not able to understand where the issue lies. Can you kindly hlep me out. Below is the FRPrintLogging.log
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    com.hyperion.reporting.util.HyperionReportException: Could not connect to the server.
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         at com.hyperion.reporting.registry.FRSystem.lookupHsServer(Unknown Source)
         at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
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         at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
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         at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
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    [2012-08-31T02:42:54.565-04:00] [EPMFR] [WARNING] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vQRewCSs85njp2iZ1GG5mQ000000,0] [SRC_CLASS: com.hyperion.reporting.config.FRConfig] [SRC_METHOD: getFRConfig] [[
    java.lang.NullPointerException
         at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
         at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
         at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
         at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
         at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
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    [2012-08-31T03:12:21.914-04:00] [EPMFR] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.printserver.StandalonePrintServerLauncher] [SRC_METHOD: <init>] Oracle Workspace
    [2012-08-31T03:12:22.198-04:00] [EPMFR] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.printserver.StandalonePrintServerLauncher] [SRC_METHOD: <init>] Copyright&#169 2000, 2011 Oracle and / or its affiliates.
    [2012-08-31T03:12:22.198-04:00] [EPMFR] [NOTIFICATION] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.printserver.StandalonePrintServerLauncher] [SRC_METHOD: <init>] All Rights Reserved.
    [2012-08-31T03:13:46.993-04:00] [EPMFR] [ERROR] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.registry.FRSystem] [SRC_METHOD: getObjectFromURL] [[
    java.net.ConnectException: Connection timed out: connect
         at java.net.PlainSocketImpl.socketConnect(Native Method)
         at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
         at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
         at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
         at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
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         at java.net.Socket.connect(Socket.java:478)
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         at java.net.Socket.<init>(Socket.java:249)
         at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:80)
         at org.apache.commons.httpclient.protocol.DefaultProtocolSocketFactory.createSocket(DefaultProtocolSocketFactory.java:122)
         at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:707)
         at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:387)
         at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:171)
         at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:397)
         at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:323)
         at com.hyperion.reporting.registry.FRSystem.getObjectFromURL(Unknown Source)
         at com.hyperion.reporting.registry.FRSystem.lookupHsServer(Unknown Source)
         at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
         at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
         at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
         at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
         at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
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    com.hyperion.reporting.util.HyperionReportException: Could not connect to the server.
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    [2012-08-31T03:13:47.025-04:00] [EPMFR] [WARNING] [] [oracle.EPMFR.core] [tid: main] [ecid: 0000J_vXVlrCSs85njp2iZ1GG6FM000000,0] [SRC_CLASS: com.hyperion.reporting.config.FRConfig] [SRC_METHOD: getFRConfig] [[
    java.lang.NullPointerException
         at com.hyperion.reporting.config.FRConfig.getFRConfig(Unknown Source)
         at com.hyperion.reporting.config.FRConfig.getString(Unknown Source)
         at com.hyperion.reporting.util.HRPortAllocator.initSocketFactory(Unknown Source)
         at com.hyperion.reporting.util.HRPortAllocator.<clinit>(Unknown Source)
         at com.hyperion.reporting.util.FRRemoteObject.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.PrintServer.<init>(Unknown Source)
         at com.hyperion.reporting.printserver.StandalonePrintServerLauncher.<init>(Unknown Source)
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    ]]

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  • Financial Reporting Web Server can't find report server.

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    Thanks for your responses.
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  • Hyperion Financial Reporting - #missing Suppression causing report not to generate 11.1.2.2

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    Edited by: RSG on May 23, 2011 10:31 AM

    We are on 11.1.1.3 and we have a scheduled task that runs everyday to track FR Usage. I am not super technical and I am not the developer of this script, but it basically grabs the log file (I believe it is either FRReportSvr or FRUserLogin) loads it into Oracle and parse it. Then we report the outcome on Oracle Application Express (APEX). It basically shows how many people ran which report, when, how many times, etc. We also do ranking of report usage based on periods, so you can track which reports are being used, which report usage has been declining over time, how the newly developed reports have been doing, etc. It is pretty useful.
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