Hyperion Planning form change not flowing through to Smart View

Hyperion Planning 11.1.2 and Smaer View 11.1.2.
I have a user that installed SV yesterday but has been using planning for years. I made a change on his planning form (just added an account) and he does not see this change in smart view. However, he does see the change when logged into Hyperion Planning in his form.
One strange thing about this is the change shows for all hierarchies except for ones that he has loaded data to. So, for a hierarchy that has no data, it shows the form in SV how it is in planning. If he loads data to the hier, the form automatically switches back to how it was before the change, even when the planning form itself hasn't been changed.
Here is what we have tried:
Rebooted machine
removed user security completely from plannng and added back
checked for ghost instance in task manager or excel
Opened new Workbook and opened form fresh
remvoed connection, closed excel and all instances, new connection and open form fro mblank slate
Nothing seems to be working. And I see the form how it is in planning. HE does not, he sees it the "old way" and ony for hier points that have data submitted to them. So, literally switches the view based on the POV.
Any help would be greatly appreciated.
Edited by: kplum12 on Jun 15, 2012 11:48 AM

Hi,
Sounds like in the smart list set up you set "#Missing Data Form Label:" to "Data Form Setting" change it to "Drop Down Setting" and it should be alright.
Cheers
John
http://john-goodwin.blogspot.com/

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