Hyperion Planning Not Opening Through Workspace

Question

Hi ,
We are facing problem in opening the EPMA planning application through workspace. After login into the workspace when we open planning application it is just getting hang and after so long time we get below message
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Loading the Module 'HyperionPlanning.planning' failed.
The Operation was times out.
===================================
Restarting the Hyperion services does not resolved the issue.
We can login to the shared service , workspace and other Hyperion modules , however Hyperion Planning is not working.
Could you please advice where would be the problem and How I should go ahead to resolve this issue
Thanks ,

Answer 1

Hi John ,
Please find below log from HyS9Planning-sysout.log file
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<06-Feb-2013 10:08:22 o'clock GMT> <Info> <Security> <BEA-090905> <Disabling CryptoJ JCE Provider self-integrity check for better startup performance. To enable this check, specify -Dweblogic.security.allowCryptoJDefaultJCEVerification=true>
<06-Feb-2013 10:08:22 o'clock GMT> <Info> <Security> <BEA-090906> <Changing the default Random Number Generator in RSA CryptoJ from ECDRBG to FIPS186PRNG. To disable this change, specify -Dweblogic.security.allowCryptoJDefaultPRNG=true>
<06-Feb-2013 10:08:22 o'clock GMT> <Info> <WebLogicServer> <BEA-000377> <Starting WebLogic Server with Oracle JRockit(R) Version R28.0.2-11-135406-1.6.0_20-20100624-2119-windows-x86_64 from Oracle Corporation>
<06-Feb-2013 10:08:30 o'clock GMT> <Info> <Management> <BEA-141107> <Version: WebLogic Server 10.3.4.0 Fri Dec 17 20:47:33 PST 2010 1384255 >
<06-Feb-2013 10:08:35 o'clock GMT> <Emergency> <Management> <BEA-141151> <The admin server could not be reached at http://localhost:7001.>
<06-Feb-2013 10:08:35 o'clock GMT> <Info> <Configuration Management> <BEA-150018> <This server is being started in managed server independence mode in the absence of the admin server.>
<06-Feb-2013 10:08:35 o'clock GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
<06-Feb-2013 10:08:35 o'clock GMT> <Info> <WorkManager> <BEA-002900> <Initializing self-tuning thread pool>
<06-Feb-2013 10:08:37 o'clock GMT> <Notice> <LoggingService> <BEA-320400> <The log file D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\logs\Planning0.log will be rotated. Reopen the log file if tailing has stopped. This can happen on some platforms like Windows.>
<06-Feb-2013 10:08:37 o'clock GMT> <Notice> <LoggingService> <BEA-320401> <The log file has been rotated to D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\logs\Planning0.log00113. Log messages will continue to be logged in D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\logs\Planning0.log.>
<06-Feb-2013 10:08:37 o'clock GMT> <Notice> <Log Management> <BEA-170019> <The server log file D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\logs\Planning0.log is opened. All server side log events will be written to this file.>
<06-Feb-2013 10:09:03 o'clock GMT> <Notice> <Security> <BEA-090082> <Security initializing using security realm myrealm.>
<06-Feb-2013 10:09:13 o'clock GMT> <Warning> <JTA> <BEA-110503> <The migrator(the AdminServer for manual JTA migration policy, or the Singleton Master for automatic JTA migration policy) is not available. Will skip JTA TRS failback because isStrictOwnershipCheck is [false]. This may lead to potencial TLOG corruption if TRS of Planning0 has been migrated to backup server and the backup server is accessing the TLOG of Planning0. More safety can be achieved by setting isStrictOwnershipCheck to [true].>
<06-Feb-2013 10:09:14 o'clock GMT> <Notice> <LoggingService> <BEA-320400> <The log file D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\logs\access.log will be rotated. Reopen the log file if tailing has stopped. This can happen on some platforms like Windows.>
<06-Feb-2013 10:09:14 o'clock GMT> <Notice> <LoggingService> <BEA-320401> <The log file has been rotated to D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\logs\access.log00147. Log messages will continue to be logged in D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\logs\access.log.>
<06-Feb-2013 10:10:09 o'clock GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STANDBY>
<06-Feb-2013 10:10:09 o'clock GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to STARTING>
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
Calling getDomainConfiguration()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
Calling getRuntimeService()
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
return com.bea:Name=EPMSystem,Type=Domain
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
Domain location is 'D:\Oracle\Middleware\user_projects\domains\EPMSystem'
Calling getRuntimeService()
return com.bea:Name=RuntimeService,Type=weblogic.management.mbeanservers.runtime.RuntimeServiceMBean
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
Calling getConnection()
return weblogic.management.jmx.mbeanserver.WLSMBeanServer@70bf97
Checking D:\Oracle\Middleware\user_projects\domains\EPMSystem\servers\Planning0\registry_update.xml file
EPM_ORACLE_HOME: D:\Oracle\Middleware\EPMSystem11R1
Template for PLANNING#11.1.2.0: D:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_planning_11.1.2.1.jar
Dependencies for D:\Oracle\Middleware\EPMSystem11R1\common\templates\applications\epm_planning_11.1.2.1.jar: []
BPMUI shared webapp not referenced from PLANNING#11.1.2.0
Application name: PLANNING#11.1.2.0
Application source: HyperionPlanning.ear
Server name: Planning0
Server port: 8300
Server SSL port: 8343
Application context: HyperionPlanning
Registry product type: PLANNING_PRODUCT
Registry physical web application type: PLANNING_WEBAPP
weblogic.Name property is 'Planning0', seems to be WebLogic mode
registry.isRegistryDatabaseCreated()true
Registry was initialized sucessfully
Executing pre custom update for PLANNING#11.1.2.0
EPM_ORACLE_INSTANCE: D:\Oracle\Middleware\user_projects\epmsystem1
Physical Web App found
Web app already linked to some application server: false
The registry was not modifyed because it already containse all sturctures
Web app is already linked to the logical web app
No needs to run custom updater for PLANNING#11.1.2.0
loggingUpdatePLANNING.block file exist or the system is running in the Fusion mode, skipping logging.xml configuration
Planning locale: en_GB
<06-Feb-2013 10:11:25 o'clock GMT> <Notice> <Cluster> <BEA-000197> <Listening for announcements from cluster using unicast cluster messaging>
<06-Feb-2013 10:11:25 o'clock GMT> <Notice> <Cluster> <BEA-000133> <Waiting to synchronize with other running members of Planning.>
<06-Feb-2013 10:11:30 o'clock GMT> <Warning> <Log Management> <BEA-170011> <The LogBroadcaster on this server failed to broadcast log messages to the admin server. The Admin server may not be running. Message broadcasts to the admin server will be disabled.>
<06-Feb-2013 10:11:55 o'clock GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to ADMIN>
<06-Feb-2013 10:11:55 o'clock GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RESUMING>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Cluster> <BEA-000162> <Starting "async" replication service with remote cluster address "null">
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090171> <Loading the identity certificate and private key stored under the alias DemoIdentity from the jks keystore file D:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoIdentity.jks.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file D:\Oracle\MIDDLE~1\WLSERV~1.3\server\lib\DemoTrust.jks.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090169> <Loading trusted certificates from the jks keystore file D:\Oracle\Middleware\jrockit_160_20\jre\lib\security\cacerts.>
<06-Feb-2013 10:12:01 o'clock GMT> <Alert> <Security> <BEA-090152> <Demo trusted CA certificate is being used in production mode: [
Version: V3
Subject: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US
Signature Algorithm: MD5withRSA, OID = 1.2.840.113549.1.1.4
Key: Sun RSA public key, 512 bits
modulus: 9550192877869244258838480703390456015046425375252278279190673063544122510925482179963329236052146047356415957587628011282484772458983977898996276815440753
public exponent: 65537
Validity: [From: Thu Mar 21 20:12:27 GMT 2002,
               To: Tue Mar 22 20:12:27 GMT 2022]
Issuer: CN=CACERT, OU=FOR TESTING ONLY, O=MyOrganization, L=MyTown, ST=MyState, C=US
SerialNumber: [    33f10648 fcde0deb 4199921f d64537f4]
Certificate Extensions: 1
[1]: ObjectId: 2.5.29.15 Criticality=true
KeyUsage [
Key_CertSign
Algorithm: [MD5withRSA]
Signature:
0000: 9D 26 4C 29 C8 91 C3 A7 06 C3 24 6F AE B4 F8 82 .&L)......$o....
0010: 80 4D AA CB 7C 79 46 84 81 C4 66 95 F4 1E D8 C4 .M...yF...f.....
0020: E9 B7 D9 7C E2 23 33 A4 B7 21 E0 AA 54 2B 4A FF .....#3..!..T+J.
0030: CB 21 20 88 81 21 DB AC 90 54 D8 7D 79 63 23 3C .! ..!...T..yc#<
] The system is vulnerable to security attacks, since it trusts certificates signed by the demo trusted CA.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=thawte Primary Root CA - G3,OU=(c) 2008 thawte\, Inc. - For authorized use only,OU=Certification Services Division,O=thawte\, Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 3,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=T-TeleSec GlobalRoot Class 2,OU=T-Systems Trust Center,O=T-Systems Enterprise Services GmbH,C=DE". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=GlobalSign,O=GlobalSign,OU=GlobalSign Root CA - R3". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "OU=Security Communication RootCA2,O=SECOM Trust Systems CO.\,LTD.,C=JP". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=VeriSign Universal Root Certification Authority,OU=(c) 2008 VeriSign\, Inc. - For authorized use only,OU=VeriSign Trust Network,O=VeriSign\, Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=KEYNECTIS ROOT CA,OU=ROOT,O=KEYNECTIS,C=FR". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Security> <BEA-090898> <Ignoring the trusted CA certificate "CN=GeoTrust Primary Certification Authority - G3,OU=(c) 2008 GeoTrust Inc. - For authorized use only,O=GeoTrust Inc.,C=US". The loading of the trusted certificate list raised a certificate parsing exception PKIX: Unsupported OID in the AlgorithmIdentifier object: 1.2.840.113549.1.1.11.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[2]" is now listening on 127.0.0.1:8343 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure" is now listening on 10.94.154.47:8343 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[3]" is now listening on 0:0:0:0:0:0:0:1:8343 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "DefaultSecure[1]" is now listening on 10.96.172.50:8343 for protocols iiops, t3s, CLUSTER-BROADCAST-SECURE, ldaps, https.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "Default[2]" is now listening on 127.0.0.1:8300 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "Default[3]" is now listening on 0:0:0:0:0:0:0:1:8300 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "Default" is now listening on 10.94.154.47:8300 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <Server> <BEA-002613> <Channel "Default[1]" is now listening on 10.96.172.50:8300 for protocols iiop, t3, CLUSTER-BROADCAST, ldap, snmp, http.>
<06-Feb-2013 10:12:01 o'clock GMT> <Notice> <WebLogicServer> <BEA-000358> <Started WebLogic Independent Managed Server "Planning0" for domain "EPMSystem" running in Production Mode>
<06-Feb-2013 10:12:01 o'clock GMT> <Warning> <JMX> <BEA-149510> <Unable to establish JMX Connectivity with the Adminstration Server AdminServer at <JMXServiceURL:null>.>
<06-Feb-2013 10:12:01 o'clock GMT> <Warning> <Server> <BEA-002611> <Hostname "BRWBBPBPU.integration.net", maps to multiple IP addresses: 10.94.154.47, 10.96.172.50, 0:0:0:0:0:0:0:1>
<06-Feb-2013 10:12:07 o'clock GMT> <Notice> <WebLogicServer> <BEA-000365> <Server state changed to RUNNING>
<06-Feb-2013 10:12:07 o'clock GMT> <Notice> <WebLogicServer> <BEA-000360> <Server started in RUNNING mode>
using java.library.path: D:\Oracle\Middleware\EPMSystem11R1/products/Planning/lib64;D:\Oracle\Middleware\EPMSystem11R1/bin;D:\Oracle\Middleware\EPMSystem11R1/common/EssbaseRTC-64/11.1.2.0/bin;D:\Oracle\MIDDLE~1\patch_wls1034\profiles\default\native;D:\Oracle\MIDDLE~1\WLSERV~1.3\server\native\win\x64;D:\Oracle\MIDDLE~1\WLSERV~1.3\server\bin;D:\Oracle\MIDDLE~1\modules\ORGAPA~1.1\bin;D:\Oracle\MIDDLE~1\JROCKI~1\jre\bin;D:\Oracle\MIDDLE~1\JROCKI~1\bin;D:\Oracle\MIDDLE~1\WLSERV~1.3\server\native\win\x64\oci920_8
EPM_ORACLE_HOME (D:\Oracle\Middleware\EPMSystem11R1) is set from JVM property "EPM_ORACLE_HOME".
using Java property for Hyperion Home D:\Oracle\Middleware\EPMSystem11R1
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Edited by: 946582 on 6 Feb, 2013 10:47 PM