Hyperion Reporting 7.21 - E-mail / SMPT Configuration

Question

Good afternoon,
I need to update my SMTP configuration to point to our new Exchange server as my Scheduler within HR no longer sends e-mails. I have updated our hr_global.properties file to reflect the new server and recycled the services. I can also send test messages via telnet which also works properly. When I execute a Scheduled Batch I receive a "Success" message but the e-mail is never sent. Here's the back-end error message that is received within the HRSchedSvr.log file.
HFM REPORTS\Department Reports\Actual vs Budget Dept Spending Distribution\-AvB Batches\380_1450" finished at Monday, August 3, 2009 2:56:37 PM PDT
08-03 14:56:37 ERROR JavaMailer     Error in sending E-Mail: Sending failed;
nested exception is:
     javax.mail.MessagingException: Unknown SMTP host: webmail.sybrondental.com ;
nested exception is:
     java.net.UnknownHostException: webmail.sybrondental.com
javax.mail.SendFailedException: Sending failed;
nested exception is:
     javax.mail.MessagingException: Unknown SMTP host: webmail.sybrondental.com ;
nested exception is:
     java.net.UnknownHostException: webmail.sybrondental.com
     at javax.mail.Transport.send0(Transport.java:219)
     at javax.mail.Transport.send(Transport.java:81)
     at com.hyperion.reporting.util.JavaMailer.<init>(Unknown Source)
     at com.hyperion.reporting.scheduler.JobServiceThread.sendMail(Unknown Source)
     at com.hyperion.reporting.scheduler.JobServiceThread.run(Unknown Source)
Any help would be appreciated.
Thanks
Tony

Answer 1

Hi Ekta,
Probably the best Hyperon tool is Financial Reporting, which creates Production ready reporting/PDFs for export or bursting scheduling.
Although I'm not sure about supporting JavaBean as a data source - one way around it might be to export the data from the source into an essbase "reporting cube".
Here's a link to the Financial Reporting Studio user guide for more info:
http://download.oracle.com/docs/cd/E12825_01/nav/portal_4.htm
(it's under the link for "Oracle Hyperion Financial Reporting, Fusion Edition" in html or pdf).
It might also be an option to look at SQR, although I don't have any experience with the product myself.
Hope that helps to get you started, Iain