Hyperion Reports 1.7 error 2005 trying to connect

User trying to login to via VPN to Hyperion Reports 1.7 from one of our european offices gets follwing message:2005: The system cannot access the Report Server at this time. try again later or confirm the reports server available"1. User's laptop work fine when connected at home office2. tried IP address and alternate DNS names for Reports server3. I tried from my house via VPN wityh no probelem4. user ID/password verified & testedIdeas an where to start?

along with nqsconfig.ini file you need to do the changes in instanceconfig.xml file too see below:
Stop Oracle BI Server and Presentation Services on all nodes except where you are refreshing the user GUIDs. For example:
cd ORACLE_HOME/admin/instancen/bin
./opmnctl stopproc ias-component=coreapplication_obips1./opmnctl stopproc ias-component=coreapplicaiton_obis1
Update the FMW_UPDATE_ROLE_AND_USER_REF_GUIDS parameter in NQSConfig.INI:
Open NQSConfig.INI for editing at:
ORACLE_INSTANCE/config/OracleBIServerComponent/coreapplication_obisn
Locate the FMW_UPDATE_ROLE_AND_USER_REF_GUIDS parameter and set it to YES, as follows:
FMW_UPDATE_ROLE_AND_USER_REF_GUIDS = YES;
Save and close the file.
Update the Catalog element in instanceconfig.xml:
Open instanceconfig.xml for editing at:
ORACLE_INSTANCE/config/OracleBIPresentationServicesComponent/
coreapplication_obipsn
Locate the Catalog element and update it as follows:
<Catalog>
<UpgradeAndExit>false</UpgradeAndExit>
<UpdateAccountGUIDs>UpdateAndExit</UpdateAccountGUIDs>
</Catalog>
Save and close the file.
Restart the Oracle BI Server and Presentation Services using opmnctl:
cd ORACLE_HOME/admin/instancen/bin
./opmnctl stopproc ias-component=coreapplication_obips1
./opmnctl stopproc ias-component=coreapplicaiton_obis1
./opmnctl startproc ias-component=coreapplicaiton_obis1
After you confirm that the Oracle BI Server is running, then start Presentation Services:
./opmnctl startproc ias-component=coreapplicaiton_obips1
Set the FMW_UPDATE_ROLE_AND_USER_REF_GUIDS parameter in NQSConfig.INI back to NO.
Important: You must perform this step to ensure that your system is secure.
Update the Catalog element in instanceconfig.xml to remove the UpdateAccount GUIDs entry.
Restart the Oracle Business Intelligence system components again using opmnctl:
cd ORACLE_HOME/admin/instancen/bin
./opmnctl stopall
./opmnctl startall
Hope it helps

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  • Filter parameters and units

    Filter handling is simply bad in that a) we cannot constrain X and Y to change them simultanously b) we cannot change their unit system on the fly and always the document unit system is used Why does this stink? Again, because pretty much all other A

  • Notebook Hp g42-366tx ( Adjust brightness problem)

    i just bought my notebook few hours ago and it couldn't adjust the brightness by pressing fn f2 or fn f3 .. but the volume adjust is working.. i tried to reinstall bios and chipset but still not working . please help