Hyperion Shared Services 9.3 does not display UserDirectories
Hello!
We are working with Hyperion Shared Services 9.3.
Since today, when I "Expand" UserDirectories folder (or another in the same left menu), it doesnt finish load (appears another folder that says: "Loading..." but never finish).
Can anyone tell me what may be causing it? This "Shared Services Server" is in a Client in another country, so, we don´t know if any changes that they could do cause that fail.
I check SharedServices9 logs and only find that as "unusual" thing:
2012-03-26 14:23:32,081 [http-58080-Processor7] ERROR com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - Unable to get CSS.xml file or the file may be read only
2012-03-26 14:23:32,081 [http-58080-Processor7] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - The system has already been configured; skipping attempt to configure the system again with the new config file /null.
2012-03-26 14:41:45,021 [http-58080-Processor5] WARN com.hyperion.css.CSSAPIImpl.initialize(Unknown Source) - El sistema ya se ha configurado; se omitirá el intento de configurar el sistema de nuevo con el nuevo archivo de configuración /E:/Hyperion/deployments/Tomcat5/SharedServices9/config/CSS.xml.
But, I read in some posts, that this CSS.xml file could be in read only, or currupted, but I check both CSSs (I read in a JhonGoodwin post that there are 2 CSS.xml files to check, and I check both).
Some ideas? I´m all ears... :)
Thanks for your time,
Best Regards,
Fabian.
Edited by: 920308 on 27/03/2012 11:17 AM
Hello Jhon!
At first, thanks for spend time on my issue.
Last, can you tell me what Browser do you recommend for Hyperion 9.3?
I think that it is the problem, because support department has upgraded some patches at server.
I try to downgrade one version from IE8, but I appreciate that you recommend me the "best" browser.
King Regards, and thanks again for spend your valued time.
Fabian Guadalupe.
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OVI SUITE does not display PHOTOS as thumbnails.
HELP! Ovi suite does not display Photos as thumbnails, see screenshot attached.
12-May-2011 01:19 PM
Hi, please help. Ovi Suite does not display Photos saved in my computer. Just getting Default grey image for everything on the thumbnails. OS XP home (Service ack 3). Run the repair and nothing. I uninstalled the application deleted everything to do with Nokia. Downloaded the application again and still the same problem. Nokia Ovi version 3.1.0.84. The only problem is that, Just shows grey thumbnails and no thumbnail photos. See screenshot attatched
I followed this troubleshooting steps and it still the same issue!..
Step 1
- Go to Add/Remove in Control Panel
- Click Ovi Suite
- Click Repair.
Once repair is completed then please restart computer and check.
If Step 1 didnt work, then try the below step
Step2
-Go to Add/Remove in Control Panel
- Click Ovi Suite
- Click Uninstall
Also uninstall the following f
- Nokia Connectivity Cable Driver
- PC connectivity Solution
Then right click my computer, click manage.
- Device Manager-Ports- If you find anything by name Nokia please unistall ( Dont remove anything else)
Then reinstall windows Installer from the link provided below
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&di...
- Then restart computer.
- Download and install Ovi Suite
- Restart Computer again
- Connect the device, dont open Ovi Suite and wait for all the driver to be loaded by windows.
- Once done then lauch Ovi Suite.
- Check for the issue
And this did not work, I also installed DIRECTX and still it did not work, PLEASE I WOULD LIKE THIS TO BE FIXED!
Regards to all.
Attachments:
Dibujo.JPG 83 KBI guess sometimes this happens when the direct x is missing or corrupted in the system. Please download and install from the link provided below.
http://www.microsoft.com/downloads/en/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3
Make sure you restart the computer when the installation is complete..
Hopefully this helps
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