Hyperion Smart View error

Hi
When i connect to essbase cube through smart view,when i click on refresh, i am getting an error says "Internal error occured".
please suggest what could be the issue,
for smartview query designer to work, do i have to install essbase client also?
Thanks,

Hi,
You don't need to install the essbase client to use Query Designer in Smart View.
I don't think you've supplied enough information for us to offer suggestions on the error. https://forums.oracle.com/forums/ann.jspa?annID=1184
Regards,
Robb Salzmann

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Hyperion Smart View Error in Word and Power point

Hi,
When I retrieve (Import) a report (FR) into MSpowerpoint or MS word I am getting an error message "The specified file wasn't found". Has any one faced this error before?
Any thoughts please !!!!
Help Appreciated.
Thanks,

You most likely have a SV template set up and are trying to share that template, correct? The functions are looking for the SV xla in the bin folder, so if SV is installed in different paths, then your SV template will produce that error. When you first open the template and you get the update links, select edit, then browse to where the user has SV installed and go to the bin folder. This should update those functions.

Financial Reports import into excel using Smart View - error

All,
I have encountered an error message when trying to use R&A Import.
The message is
Oracle Hyperion Smart View for Office, Fusion Edition
"Excel cannot insert the sheets into the destination workbook, because it contains fewer rows and columns than the source workbook. To move or copy the data to the destination workbook, you can select the data, and then use the Copy and Paste commands to insert it into the sheets of another workbook."
This only affects some users and then they are able to reimport the reports no problem in the same workbook after the error is posted.
Does anybody know how to fix this issue?
We are using Excel 2007, Oracle Hyperion Smart View 11.1.13, Financial Reporting Studio, Hyperion Planning 11.1.13.

Answer appears to be users were using Excel 2007 in compatibility mode. Switching from compatibility mode to saving in Excel 2007 removed the errors.

Smart View error when opening Powerpoint files read-only

Users are experiencing the following error when they open a Powerpoint file as read only. Using MS Office 2007 with Hyperion 11.1.2.1 Doesn't happen in edit mode. Error reappears every time user pages down to next slide. Quite annoying!
Shape. Tags : Invalid request. Presentations cannot be modified.
Has anyone experienced this issue and resolved it?
Thanks,

Source: My oracle support
=============================================================================================================================
Applies to:
Hyperion Planning - Version: 11.1.2.1.000 and later [Release: 11.1 and later ]
Information in this document applies to any platform.
Symptoms
In Smart View Version 11.1.2.1.000, when attempting to open a PowerPoint document that is already open by other user the following error occurs:
ERROR : Shape.Tags: Invalid Request. Presentation cannot be modified.
Cause
This issue has been verified as Unpublished Bug 12418027: SMART VIEW ERROR : SHAPE.TAGS : INVALID REQUEST. PRESENTATION CANNOT BE MODIFIED
The cause of the problem is that when a presentation is edited by another user, an exception will be thrown while trying to query the tags in the presentation from a different process.
Solution
This issue has been fixed in the Oracle Hyperion Smart View for Office, Release 11.1.2.0.000 Patch Set 1 (PS1): 11.1.2.1.102 Release.
This patch is available via My Oracle Support:
1. Log into the My Oracle Support portal.
2. Choose the Patches & Updates tab.
3. Enter the Patch Name or Number from the drop-down box.
4. Perform a search for Patch:12968304 for your corresponding OS platform.
5. The patch file includes both installers and the readme.
Additional Information:
Please refer to the patch readme for system requirements, dependencies, and installation instructions.

Smart View Error: Requested Operation Failed. Error: Java.lang.NullPointerE

Hi All,
I get the below error when i refresh a report from smartview.
Small reports works fine but if the report is huge i get this error
Smart View Error: Requested Operation Failed. Error: Java.lang.NullPointerE
Smart View 11.1.2 MS OFFICE 2007 SP3
Essbase 11.1.2
Any pointers.
Regards,
Mink

you mean i have to set below in essbase.properties of aps
SET JAVA_OPTIONS=–Xms128m –Xmx1024m
Regards,
Mink

Language Setting for - Hyperion Smart View for Office

Hi,
Here's a scenario I need to find an answer to.
1. We have Essbase system 9 installed on a machine named: USESSSRVR and here the ESSLANG environment variable is set to "English_UnitedStates.US-ASCII@Binary".
2. We build two Unicode cubes, one for Korea Sales called APPKR.SALESCUB & other for Turkey Sales called APPTR.SALESCUB
3. Korean users are sitting in Korea & Turkey users are in Turkey & both these users need to see data in their local languages.
4. Since Essbase Excel Add-In is not compatible with Unicode cubes, we have asked them to use "Hyperion Smart View for Office".
Now question is,
-> Where in this entire system do I need to do Language Settings so that they see their characters correctly?
-> Is there a place in Smart View where you can set languages?
-> Also we have a limitation that we need to have both the applications APPKR & APPTR on the same Essbase server which is in US.
PLEASE HELP.
Thanks.
~Jaymin Darbari.

It's actually because you are installing over an old version. Uninstall SV, review the registry entries and directories and then reinstall with admin priv.
Of course when I looked it up on support the Oracle ID 1466433.1 suggests that the .net install is corrupt so was i going mad? Not beyond reasonable doubt since I put in an SR a while back about it so I have proof that it is listed as an " "internal bug #14149839 : "SMART VIEW EXTENSION ACTIVATOR OBJECT (-2147467262) This is reported for excel 2010" has been raised with development team. As per the update from the bug this issue has been addressed in patch 11.1.2.2.310 which is yet to be released."
So if you are on an earlier version of Office possibly is because of the .net install (which I think needs v3.5, at least for Office2003), but I would try do a clean install first.
Steve

Hyperion Smart View

We are working on the BI Strategy for our Planning and Allocations. The business users download templates online or offline in excel, and upload bulk data, for e.g, mulitple records for a set of fixed columns. Can Smart view handle this kind of upload? I know Hyperion Smart view allows for offline planning with hyperion Planning and allows sync back to server. But I am not sure if it allows bulk upload. any useful response is much appreciated. Thanks..

When you say bulk upload do you mean you have say 20 tabs in Excel and wish to send all 20 -- assuming this is what you mean you will need to employ some VB scripting.
You could use either the Analytic Services (Essbase) Excel Add-in or SmartView for your uploads. SmartView is probably the better long term solution.
I would suggest using Smartview against Provider Services/Analytic Services - Creation of template or allowing user to create their own templates using SmartView against Essbase
Regards,
-John

Hyperion Smart View Refresh gives Error

Hi
I have installed Smart View version 11.1.2 in my Client's computer having 64 bit Operating System.
Whenever he opens the excel file and click first refresh all the cells having HsGetValue formula shows "Error"
It gives the same Error in every cell even after disconnecting and connecting again.
Please help.

So 11.1.1.3 smart view is not compatible for 11.1.1.3 HFM version for 64 bit OS.
This is not a true statement, please review documentation using the following link:
http://download.oracle.com/docs/cd/E12825_01/nav/portal_5.htm
Anyhow, if the "connection panel is blank", is because after installation you must recreate the connection by selecting a url connection using the following sintax:
http://yourservername/hfmofficeprovider/hfmofficeprovider.aspx , the selecting the appropriate HFM Cluster and database, plus user id and password to create the new connection.

Smart View Error "OLAP_error (1020013)..."

Good Morning,
My client has Hyperion version 11, and is leveraging Smart View for reporting. Upon attempting to retrieve a report, the following error message was displayed, and the report was not retrieved:
"OLAP_error (1020013): The resultant report cannot be retrieved. Your report heading cannot be interpreted."
This is the first time this error has been encountered after months of usage. Can someone respond with the root cause and resolution?
Thanks!

Hi There,
I don't remember having encountered this error earlier.
From what you posted, I suppose- You might be having some templates on to which you're retrieving, may be, during month end OR on demand.
The only thing that I could think of is- The recent refreshes of your cube may've included members that are clashing with those custom text(s) on your Smartview report template.
- Natesh
P.S.:- Queries in Smartview are meant to be posted in- Smart View
Then, you coiuld possibly have the added advantage of getting responses from- Smartview developers

Smart View error logging in to an application

Hello,
I successfully installed Smart View on a computer with Windows XP SP3. I can connect to the data source, but when I try to connect to an application, after entering the username and password, an error pops up: "Requested operation failed. Error: java.lang.NullPointerException"
Do anybody know the issue?
Thanks!

Hi,
Are you connecting to a Planning or Essbase datasource connection?
Can you try connecting to other DS connections to see if it works?
If connecting to an Essbase datasource, have you configured your APS correctly?
Seb

Hyperion Smart View Fusion Failed to create Smart View Extension Activator

Receving error with Office 2007, SP2 XP with SP3.
We have done a few installs and there seems to be a problem here and there which i was able to resolve but not this one?
exact error is upon launch of Excel , word 2007.
Failed to create Smart View Extension Activator object. Verify that it is registered properly (-2147221164).
Please help or suggest a solution:
Thank you.

Each time when I start Excel, msg box appear "Error, Failed to create Smart View Extension Activator object. Verify that it is registered properly.
Please install the following update from Microsoft Corp.
"MS Office 2003 update (office2003-KB907417-FullFile-ENU.exe)"
After installing this suggested update Smart-view causes Excel crash every time it is opened.
Smart View version 11.1.2.1.102
MS Office 2003 SP3, Internet Explorer 7
NOTE : Smatview functionality is working fine, but this error message is extremely annoying the users.
We have already installed .NET 4.0 but the issue still exists.

Hyperion Smart View for MS Office doc.

I am using Hyperion System 9 IR on PC version and connected to a Oracle DB 10g. How can I create the shared service for the Samrt View in this case ?

It's actually because you are installing over an old version. Uninstall SV, review the registry entries and directories and then reinstall with admin priv.
Of course when I looked it up on support the Oracle ID 1466433.1 suggests that the .net install is corrupt so was i going mad? Not beyond reasonable doubt since I put in an SR a while back about it so I have proof that it is listed as an " "internal bug #14149839 : "SMART VIEW EXTENSION ACTIVATOR OBJECT (-2147467262) This is reported for excel 2010" has been raised with development team. As per the update from the bug this issue has been addressed in patch 11.1.2.2.310 which is yet to be released."
So if you are on an earlier version of Office possibly is because of the .net install (which I think needs v3.5, at least for Office2003), but I would try do a clean install first.
Steve

Hyperion Smart View meta read problem

hi
I created a template for users in smart view.I was testing with some native users.
the template which i created was with all the dimension and I Descendants dimensions.
some users are having write back functionality.
i used Meta Read filters for some users who will be only having access to a particular dimension and member.
At first i created a template with all the dimension and descendants and did save the report and I logged in with native users in to the same template.When i click on member selection I am able to see the applied filter( Meta Read) is working properly.But by default when i login with the same user at first i am getting an message saying that for some members you are are not having permission upto there i am fine.
My question is
Is there a better work around.So that when the user logs in smart view the template which provided he should only see the members for which he is having permission and the rest of members for which he is not having permission should disappear.
Thank in Advance
Thanks
Kris
Edited by: user9363364 on Mar 30, 2010 1:08 PM

You most likely have a SV template set up and are trying to share that template, correct? The functions are looking for the SV xla in the bin folder, so if SV is installed in different paths, then your SV template will produce that error. When you first open the template and you get the update links, select edit, then browse to where the user has SV installed and go to the bin folder. This should update those functions.

Smart View error on Launching Business Rule

Hi ,
I am in Planning 9.3.1
After connecting to Planning Webform from Smartview, i am trying to Launch Business Rule attched to the webform
Hyperion--> Calculation Option--> Rules on form
It open the new BR Launching window with all parameter selected in the Webform Page drop down list but when i trying to change the Arguments
by clicking on the icons or if i am clicking on the Launch button getting following error
"Substitution Vars XML is malfunctioned, can't initialize dialog"
any idea or tought on this.
-KK

There is an article on this issue on "My Oracle Support"
SmartView "Substitution Vars XML is malformed, can't initialize dialoge.." Message is Displayed after Clicking on the Magnify Button [ID 752508.1]
Symptoms
Error message in SmartView after clicking on the magnify button "Substitution Vars XML is malformed, can't initialize dialog.." is displayed.
Planning web forms with Business Rule (Runtime prompt) set to "Run on Save". When submitting data in SmartView, it will then open a separate window to allow changes to the run time prompt values.
Cause
This issue is caused by substitution variables values containing double quotes or the '&' signs.
Solution
This is a noted bug, but the following will help as a workaround to the problem:
1. Login to EAS as administrator.
2. Next navigate to the enterprise view.
3. Select the Essbase Servers.
4. Right-click on your server.
5. Select Edit.
6. Select Variables.
7. Remove double quotes and '&' signs from substitution variable value.
Cheers
John
http://john-goodwin.blogspot.com/

Smart View Error

I’m struggling to change grid retrieves, which is a new post Fusion problem. If I copy and paste a different account line onto the grid I get this message that reads -
"Excel sheet has modified data cells. Do you want to submit the modified data cells before proceeding?"
If I click yes then it takes 5 minutes of thinking before I get this message:
"Cannot perform cube view operation. OLAP error (1020043): You do not have sufficient access to perform a lock on this database"
And then when I refresh the grid it reverts to the original account line names.
If I select no then the account lines revert to the original i.e. the paste doesn’t work.
The only way I can get it to stop doing this is to disconnect from the application and close and re-open the file. And even this doesn’t work all the time. Please help! I hate to say it, but the problem seems to occur randomly...
Regards
Abhi

Hi,
Open Options in your excel spreadsheet, and in the Display tab, select "Use Excel Formatting" and "Preserve Formula on POV change"
Restart excel and check if the problem goes away.
Cheers
RS

Hyperion Smart View error

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