Hyperion Workspace agent service startup

Hi,
My system shutdown improperly. From then on-wards I need to start the Hyperion Workspace agent service manually even though I kept the Start up type: Automatic.
How to make Hyperion workspace agent service Automatic?
regards
Smilee

I reconfigured the workspace database through EPA configurator and resolved the issues.

Similar Messages

How to deploy the Workspace Agent Services as a Window Service!

Hi all,
does anyone know how to install the Workspace Agent Service back as a Windows Service after i re-installed an reconfigured the workspace completly i do not see the Agent anymore in my Windows Services. I sure would like to avoid to have to uninstall and set it up completely again.
The agent start file is located in common\workspacert\9.5.0.0\bin.
Your help is much appreciated
Cheers
André

I hit the same problem after reinstalling workspace.
It seems that the config tool does not create the workspace agent service on subsequent configurations.
A quick search of the configtool.log from the original installation/configuration yields the following:
com.hyperion.avalanche.config.CoreService, INFO, Running command: D:\Hyperion\common\workspacert\9.5.0.0\bin\wksagent.exe -RegService -Auto -Name HyS9Core1 -DisplayName Hyperion Workspace - Agent Service -Description HyS9Core1, Provides service infrastructure to run services locally
Dropping the above line at the command prompt fixed the issue for me.
Cheers,
Aaron
Edited by: user8871938 on 15-Feb-2010 06:56

Workspace agent service not staring

Hi all,
I have installed and configured hyperion 11.1.1.1.0.0 version on my m/c.
Everything cofigured fine for me.
But now while starting the workspace agent service it starting pertially after starting application it is not moving forward.it is staying there itself.
So I am unable login to the workspace url.
Pls suggest me a way so that i can start the workspace agent service perfectly....
Thanks

Hi,
Thanks for ur reply.
Anyway workspace agent service started for me after along time.
But while logging in to the workspace URL I found the fallowing error.
Could not find a Hyperion Reporting and Analysis server running on localhost at port 6800.
Please verify your server connect string and confirm that the server is up
Edited by: user11358816 on Sep 24, 2009 7:19 AM

Default username and password Oracle Hyperion workspace/shared services

Hi Friends,
I had installed Install Oracle Hyperion Planning, Fusion Edition Release 11.1.1.3.0 (foundation services and planning)
but i am unable to login to workspace,shared services
what is the default username and password for these.Please let me know?
Regards,
DB

Hi,
Default Admin user is: admin and default PW: password.
If you have not yet changed.
Thanks
Focusthread Hyperion Trainer
[http://focusthread.com/training]

Workspace agent service

Hi,
Is the agent service supposed to be in the list of services after the installation or does it appear after the configuration?
Thanks

Hi,
It should be there after you configure reporting & analysis.
Cheers
John
http://john-goodwin.blogspot.com/

Changing sql server service and sql server agent service startup account in SQL Server hosting SharePoint DB

Hi
i have a sharepoint deployment with one SQL Server (running on VM) hosting the config DB and another SQL Server (Physical Host because VM was running out of space) to host the huge Content DBs. I need to schedule automatic backups of the Content DBs to a
network share. For that i need to run the SQL Server Service with an account having permissions to the share as suggested in https://support.microsoft.com/kb/207187?wa=wsignin1.0
I tried changing the logon as a service account to a domain
account which has permissions to the Network Share and is also in local Administrators group of SQL Server and has "public and sysadmin" roles in SQL Server but that caused an issue. the SharePoint Web Application started showing a White Screen so
I had to revert back to the default accounts i.e. NT Service\SQLSERVERAGENT and NT Service\MSSQLSERVER. I viewed the event logs . These are the types of error i got after changing the logon as a service account to a domain account
1) Information Rights Management (IRM): Retried too many times to initialize IRM client. Cannot retry more. Retried times is:0x5.
System
Provider
[ Name]
Microsoft-SharePoint Products-SharePoint Foundation
[ Guid]
{6FB7E0CD-52E7-47DD-997A-241563931FC2}
EventID
5148
Version
15
Level
2
Task
9
Opcode
0
Keywords
0x4000000000000000
TimeCreated
[ SystemTime]
2015-02-02T04:46:04.750899500Z
EventRecordID
176477
Correlation
[ ActivityID]
{8FACE59C-1E17-50D0-7135-25FDB824CDBE}
Execution
[ ProcessID]
6912
[ ThreadID]
8872
Channel
Application
Computer
Security
[ UserID]
S-1-5-21-876248814-3204482948-604612597-111753
EventData
hex0
0x5
2)
Unknown SQL Exception 0 occurred. Additional error information from SQL Server is included below.
The target principal name is incorrect. Cannot generate SSPI context.
System
Provider
[ Name]
Microsoft-SharePoint Products-SharePoint Foundation
[ Guid]
{6FB7E0CD-52E7-47DD-997A-241563931FC2}
EventID
5586
Version
15
Level
2
Task
3
Opcode
0
Keywords
0x4000000000000000
TimeCreated
[ SystemTime]
2015-02-02T07:01:35.843757700Z
EventRecordID
176490
Correlation
[ ActivityID]
{50B4E59C-5E3A-50D0-7135-22AD91909F02}
Execution
[ ProcessID]
6912
[ ThreadID]
5452
Channel
Application
Computer
Security
[ UserID]
S-1-5-17
EventData
int0
0
string1
The target principal name is incorrect. Cannot generate SSPI context.

Hi Aparna,
According to your description, you get the above two errors when scheduling backups of Content DB. Right?
Based on those two error messages, they are related to the service principal name(SPN) for SQL Server service. Please verify the if the SPN is registered successfully. You can view it in ADSI Edit or use command line. Please see:
http://blogs.msdn.com/b/psssql/archive/2010/03/09/what-spn-do-i-use-and-how-does-it-get-there.aspx
When installing SQL Server, those two services below should be registered:
MSSQLSvc/servername:1433
MSSQLSvc/servername
Please check if those SPNs or duplicated SPNs exist. You can use command to reset SPN or remove duplicated SPN and add new one. See:
Setspn.
We have also met this issue when this SPN is registered under Administrator. Please try to register it under Computer. You can add it in ADSI Edit.
If you have any question, please feel free to ask.
Simon Hou
TechNet Community Support

Interactive Reporting is not opening in Hyperion workspace

Hi,
I have installed Hyperion Foundation Services 11.1.1.1.0 and IR 11.1.1.1.0
I am trying to access IR through Workspace
I could see the procedure like File-> New-> Document_> interactive reporting document.
Then i have selected a .oce file to make connection. but i am not able to progress to the next window.
after selecting .oce file a new pop up is getting populated.Then it is closed automatically in a fraction of second...
I dont know what is the problem.
Kindly Help.
Thank you.
Regards
GATHATHARAN K
Hi all,
I have tried the same with Mozilla Browser.
Here I am ablwe to open a page saying
Checking Hyperion Interactive Reporting Web Client status......
then another one new win dow is getting opend.
In that window It was asking for the
"Press the 'Begin' button to start the installation."
asking for a confirmation.
I hav pressed Begin then an error comes
"Firefox could not install the file at
http://10.23.7.6:45000/InsightInstaller/Insight.xpi?-l0009
because: Download error
-228"
Please help me
Thank you.
Reagrds
GATHATHARAN K
Edited by: gatha_vdm on Mar 23, 2009 8:25 AM
Edited by: gatha_vdm on Mar 23, 2009 8:37 AM

Hi bhanu,
Thanks a lot for ur immediate reply
I couldnt see any service in the name of IR.
I could see only "Hyperion Annotation Server"
I have started the service as follows... please check.
Hyperion Apache 2.0-(Apache/2.0.61 (Win32) mod_jk/1.2.25)
Hyperion Foundation OpenLDAP
Hyperion Foundation Shared Services - Web Application
(Hyperion Shared Services that support Hyperion applications, including authentication, user provisioning, task flow management, data and metadata synchronization.)
Hyperion Workspace - Agent Service
(HyS9Core1, Provides service infrastructure to run services locally).
Hyperion Annotation Server
(HyS9Annotation - Provides Annotation support for Hyperion products).
Hyperion Workspace - Web Application
(HyS9Workspace - Hyperion Workspace - Web Application web application for Tomcat 5.)
For the second error
I could not see any option named
programs--Hyperion--Intercative Rporting--Utilities and Administratio--Service Configurator--Local Service Configurator
i could see only a service configurator under workspace-> utilities and administration.
Thanks a lot
Regards
Gathatharan K

Periodically Hyperion Workspace Will Hang with msg "Authenticating User.."

Hi,
Periodically Hyperion Workspace Will Hang with the Message "Authenticating User.." after Supplying the Username and Password for the Login. But FDM, Smartview are working fine. The problem is only with workspace.
No errors has been recorded in HSvevent log and workspace logs.
We are using Weblogic application server and the version is 11.1.1.3.
It is working fine once we restart the Hyperion workspace- Agent service.
Please advice the possible root causes for this, so that we can put a permanent fix for this issue.
Thanks

Hi-
I've encountered this issue in my slow network environment, and it was rectified after we've done the following:
Enable IE ActiveX controls:
1. Open Internet Explorer
2. Click the Tools menu, and then click Internet Options
3. On the Security tab, click the Custom level button
4. Scroll down the Security Settings list until you see ActiveX controls and plug-ins
5. Enable Automatic prompting for ActiveX controls
6. Scroll down to Download signed ActiveX controls and click Enable or Prompt
7. Scroll down to Run ActiveX controls and plug-ins and click Enable or Prompt
8. Scroll down to Script ActiveX controls marked safe for scripting and click Enable or Prompt
9. Click OK, and then click OK again
Add 3 DWord items to the registry under
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
ReceiveTimeout 900000
KeepAliveTimeout 900000
ServerInfoTimeout 900000
These values are in milliseconds. So, 900000 is 15 minutes
Access URL using the pop-up: http://server:19000/workspace, not the http://server:19000/workspace/index.jsp <-- not sure what's the differences on how this works, but apparently it worked well in my slow network environment.
Increase the workspace server timeout settings.
Use supported browsers in the Oracle certification matrix.
-William

Issue in Hyperion workspace tool menu

Dear all,
I'm using Hyperion workspace version: 11.1.2.1.0.83. I found a problem in the tools menu. The problem is " $ symbol in the tool menu" instead of actual menu names.
The following steps I followed before I found the $ symbol in the tools menu.
1) I login to workspace.
2) Clicked on Explore to view the reports.
3) Selecting the Tools menu.
Actual tool menu is having the following menus
Change Password
Change related Contents Links...
Change Database Connections...
Database Connection Manger...
Manage Key Figures....
Now the Tools menu is showing as follows.
${raframework,resources/cds_??.js MItemRelatedContentLinksLabel}
${raframework,resources/cds_??.js MItemChangeDatabaseConnectionsLabel}
${raframework,resources/cds_??.js MItemDatabaseConnectionManagerLabel}
${raframework,resources/cds_??.js MItemManageKeyFiguresLabel}
Kindly give your valuable inputs.
Thanks in advance
Regards
Raghuveer

Hello,
You should check at least for the following services. As Cameron suggested you can stop these services and then start them in the following order (always waiting at least a couple of seconds after the service is up and running..then continue with the next one):
1.Hyperion Foundation OpenLDAP
2.Hyperion Foundation Shared Services – Web Application
3.HTTP Server
4.Hyperion Workspace – Agent Service
5.HyS9ESBAgent11.1.1_hypservice_1
6.Hyperion Integration Services
7.HyS9aps
8.Hyperion Annotation Server
9.Hyperion Smart Search – Web Application
10.Hyperion RMI Registry
11.HyS9Planning
12.HyS9BPMA_ProcessManager.
13.HyS9EPMAWebTier
14.HyS9EPMADataSynchronizer
15.——WEBANALYSIS——-
16.HyS9CALC
17.HyS9Workspace.
Hope this helps.
Best regards

Hyperion workspace log-in issue for only one (in Shared Services) active di

Hi All,
This is Raj, working as Hyp support analyst.
I have big issue in Hyperion production environment. (version No. 9.3.1)
Issue is, we had issues with TWO active directories of Hyperion Shared Servces which ad1 and ad2. We found that the TWO respective active directories (ad1 and ad2) of their hosts are not working.
After that we changed those two active directories hosts with new host names respectively. We have implemented these changes in DEV first and those TWO active directories user able to access Hyperion workspace (HFM users) which are under ad1 active directory. offcourse we have all the servers as well.
But ad2 users are NOT able log-in to the Production workspace but they are able to log-in with DEV workspace.
Not really sure what happened... (Please note that, No access is changed for any of the users)... if it is LDAP issue...how it to resolve...
Can some one please help oout in this...
Thank you very much in advance.
- Thanks,
Raj.

Hi,
Those error messages usually happen when Shared Services has just started up and before the other services have started, it sends out a ping to see if it gets a response from the other application servers, the pings will fail until the other services have started, once they have started them messages should disappear.
I would check that if any changes have happened to your MSAD or the account that shared services uses.
Cheers
John
http://john-goodwin.blogspot.com/

Intergration OBIEE with Hyperion WORKSPACE and Shared Services

Hi experts,
When I try integrate BI Punisher to Hyperion workspace and Shared Services, But When i come to Admin-> BI Punisher -> Integration. I don't see Hyperion Workspace and Shared Services. How can i do?
Please help me.
Thanks

do you have some old external authorization entries in your css.xml? (they occuur if you delete external user directopries from the sort order (see documentation of HSS). In our case we had arudimantary entry there. We deleted it (via HSS UI) en till now its running fine. The error did not occur after the change. (you have to re start HSS service after the change)
http://[hss server]:58080/interop/framework/getCSSConfigFile (or different if you changed from defaults)
Also: you mention 100 users? But how many groups are you imortinh/caching?
Edited by: Detlev on Apr 6, 2009 3:35 PM

Could not start the hyperion workspace-web application Error 1067

Hi,
I have installed hyperion from scratch in a distributed environment...everything was working fine.......i.e. shared services, workspace, essbase, sql server, and hfm. I was able to logon and navigate different options in the hyperion products...but essbase stopped working when I re-started all four servers ....?
(1) When I restarted all four servers and stopped and restarted all hyperion services as per giving sequence then everything works fine but essbase EAS console and workspace web console...i was getting error message " could not connect to administration server" whenever i try to connect EAS console to essbase then I went to services there I saw workspace agent and workspace web application service is down.
(2) as soon as I started those both services then my shared services automatically stopped but I was able to logon in Essbase console and workspace console but my shared services are down...
(3) as soon as I start shared service they started but my workspace agent and workspace web application automatically stopped...and when I try to start again workspace web application then I get this error "[ Could not start the hyperion workspace-web application services on local computer. Error 1067: the process terminated unexpectedly]"
I have been searching online and googling but have a hard luck to get some best solution for this...can some one help me or guide me to walk through with this issue...
Thank you very much in advance ...
Regards,
Safi

I solved this issue...It was with Hyperion Services those were stop responding some how.....but I stopped each service and restarted then those started working again...
Regards,
Safi

Not able to login into hyperion Workspace.

Hi,
We have upgraded from Essbase from 9.3.1 to 11.1.1.3 sucessfully. I have also done the reconfiguration sucessfully. I have started all the services of essbase withou any problem. I am able to login into shared services howerver when i login into workspace i am getting the error.
1) I have restarted the HFR and Workspace many times and reconfigured many times but still the same problem.
2) when i say netstat -an | grep 6800 the port 6800 is not listening. Is there any service 11.1.1.3 to start this service. The other ports like 8200 and 8299 are listening.
Attached are the screenshots from my blog. http://hyperion-consulting.blogspot.com
Kindly help me out.
Regards,
VJ

Here are details about starting the workspace agent - http://download.oracle.com/docs/cd/E12825_01/epm.111/epm_install/ch05s03s05.html
workspace web app - http://download.oracle.com/docs/cd/E12825_01/epm.111/epm_install/ch05s03s17.html
script to start all epm services running on a machine - http://download.oracle.com/docs/cd/E12825_01/epm.111/epm_install/ch05s01.html
Cheers
John
http://john-goodwin.blogspot.com/

Java error while opening Batch Scheduler in Hyperion Workspace

Hello Guys,
I get this error while trying to open the Batch Scheduler in Hyperion Workspace. Please assist.
Error:
; nested exception is:
java.lang.NullPointerException

Hello Everybody,
I have recently installed Hyperion 11.1.2.2(Foundation Services and Interactive Reporting) in our environment.
The installation and configuration are successful. Also when I ran a sample BQY it works fine.
If I try to run the sample programs on the Hyperion server in their actual location, they work fine.
I am having problem setting up the SDK remotely and run the sample program.
I am getting the following error when trying to run the sample Login.java provided in /EPMSystem11R1/products/biplus/SDK/samples/java/
Unable to setup SDK for Hyperion 11.1.2.2 remotely
Please help, thanks in advance

Oracle 8i Intelligent Agent Service problem

Hi!
We successfully installed Oracle 8i (8.1.7 ee) on Intel P-IV (Xeon) server running Windows 2000 Advanced server (Service Pack 2). It was working properly until now. There was no problem in implementing the tricks useful in installation. After that, database service "OracleService<DBName>" presented problem by not automatically starting on computer startup but it was tamed by "Oradim" command added to startup folder.
All was going smoothly for about a month now but when I rebooted the server PC yesterday, the service "Oracle<HomeName>Agent" failed to start. Along with it the DataGatherer and TNSListener services also failed (Only db service OracleService<DBName> starts but very very slowly). The Windows Event Viewer descriped the problme for Agent service as ,"The Oracle<HomeName>Agent service terminated with the following error: %%3221356551 ". The Event ID is always 7023 for this error. The rest of services just don't give any error codes. It is also stated that nothing has been installed/Uninstalled on this PC in the last several days and no configration changes, in tnsnames.ora, sqlnet.ora, listener.ora, win registry has been made. The TCP/IP configration are intact and NTFS folder and file rights are properly defined.
Starting the service using "Net Start <service_name>" also failed with the message,"System error 7 has occured, Storage control blocks will be destroyed".
Searching online, I also performed some steps in correcting the problem like backup and delete all *.q, snmp_ro.ora, snmp_rw.ora, services.ora files. But to no help. The log files in Oracle_Home\network\logs also dont record the problem even after setting the trace level to Admin or 16. The Agent service simply refuses to start...
Reinstalling Oracle (over existing one, not first removing it altogether. We simply cann't do this now for data loss!!!) or just the Intelligent Agent itsself using univeral installer also fails at the end when it tries to start the intellegent Agent Service Oracle<HomeName>Agent. This time the error described is "O/S error in starting service".
Is this something to do with Xeon server coz the same Oracle 8i is installed much before than this on another P-IV server (not xeon) running the same Op system and it never presented us this problem todate. Its also worth mentioning that this problem occured before as well, on the second day we installed Oracle 8i the first time on Xeon. Since there was no data then, we simply removed oracle, cleared registry and started all over again BUT now it cann't be done.
Any help shall be highly appreciated.
With Regards, Rashid.
SeaBird505 at yahoo.com

Thanks for stopping by this thread. Problem has been resolved from another forum. Actually c:\oracle folder was accessable to administrator only, when I added 'Everyone' to the permission list as well, everything started fine. Allowing 'Everyone' to this folder is dangerous but its working for now :)

Hyperion Workspace agent service startup

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