Hyperlink in Captivate Course Closes LMS Window

Has anybody run into this problem before? I created a short course in Captivate 5.5. Just a few slides so that users can link to and open a long video we have housed on a hosting service. When I preview the course in Captivate, the link works fine. The website opens and I can run the video. But, when I publish the course to our LMS (HealthStream) and try to link to the video, the LMS window closes immediately without going to the website. This could very well be an LMS problem, but I am getting desperate and hoping somebody else has run into this problem with HealthStream or another LMS. Any advise would be greatly appreciated.

Do you have the link set to open the video link in a new blank browser session or in the same browser?
One thing to be aware of here is that SCORM courses were not originally designed (according to the SCORM standard) to link outside of the module for other content. They're supposed to be totally self-contained units of learning. By linking outside the SCORM module and opening other windows you can run the risk of interrupting the communication with the LMS via the SCORM API. This might be why your LMS is terminating the session. It might interpret your link to the video on the hosting service as a sign you've finished viewing the module.
If the hosted video is FLV or F4V, have you tried streaming it into the Captivate module as Slide Video instead of opening it in another browser session?

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I have seen several users talking about getting LMSInitialise error when launching course using ADL SCORM 1.2 test suite
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Happy Friday everyone...
Okay, here goes...I have courses that have been published to
Cornerstone (LMS). I believe that they were published with the full
screen option selected. Anyway, the designer didn't include the
exit option on the playback controller. When the courses are
launched, there is no way to exit the course. Does anyone know if
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> Okay, here goes...I have courses that have been
published to Cornerstone
> (LMS). I believe that they were published with the full
screen option
> selected.
> Anyway, the designer didn't include the exit option on
the playback
> controller.
> When the courses are launched, there is no way to exit
the course. Does
> anyone
> know if there is a short key combination that can be
used on a Linux
> operating
> system with Firefox browser to close a window? I tried
using ctrl+shift+w
> and
> it wouldn't work.
This list of keyboard shortcuts should help:-
http://en.wikipedia.org/wiki/Table_of_keyboard_shortcuts#Desktop_shortcuts
Looks like Alt+F4 does it, same as in Windows.
Steve
http://twitter.com/Stevehoward999
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
http://www.elearningsummit.eu

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Oh no. Now I'm panicking! I will try it. Thanks
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www.parliament.gov.za
>>> RodWard <[email protected]> 2/26/2014 11:20 AM >>>
Re: Still struggling with Captivate 6, Oracle LMS and SCORM 2004
created by RodWard in Quizzing/LMS - View the full discussion
This sounds like you have some major issue in this course project file.
Breaking it up into smaller files might not fix your issue.
I suggest you create a new blank CPTX project file, add one true/false quiz question, set it to report to LMS with the settings you have above, publish as a single SCO package zip file, and upload to both your LMS and SCORM cloud.
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It could be that your current file has somehow become corrupted. See the suggestions here for how to debug general corruption issues:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic- troubleshooting-techniques
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How do I really and completely close a window/tab ???

We are using APEX 4.0.1, starting to work with SSO.
I have set up a main application (App A) to call another APEX application (App B) via a link (link-to-App-B) on the Navigation bar in App A (Target Type:URL, Target URL: https://ourappservername.ourdomainname.net:4458/pls/htmldb/f?p=126" target="_blank"). My browser is set to open new windows in a new window, and not a new tab.
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Trent,
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Hyperlink in Captivate Course Closes LMS Window

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