Hyperlink in Excel to a file on network drive not working

In Excel 2010 I created a hyperlink to a word doucment located on our network server. When I click on the link in Excel in only opens up the main folder not even the sub-folder where the document is located in. I can't figure out why it
won't open the specified document even though it shows the document in the hyperlink address. Thanks for any help!
Dusty

Hi,
Do you mind telling us which link format are you using? Are you linking to a mapped drive letter or a Universal Name Convention (UNC) address?
Here's the difference:
The UNC address of a server location may be: \\MyServer\MyFolder
That server may have been mapped to D:\
A link that uses the UNC address would look like this:
\\MyServer\MyFolder\MyExcelFile.xlsx
A link that uses the mapped drive would look like this:
D:\MyExcelFile.xlsx
As long as the computer has a mapped D:\ drive, the link should work, if it doesn't, the link is broken.
I recommend you use the UNC address method.
More reference:
http://support.microsoft.com/kb/328440
Then, we'd better check the really hyperlinks.( Home tab>Insert> Hyperlink> Hyperlink address)
Tips: The display hyperlink in cell is not really Hyperlink address
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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