Hyperlink word with bookmark not converted in HTML

Hi,
I use RH10 to create an HTML help from several Word documents.
I have a problem with Word hyperlink that is not converted in the HTML output. In my RH10 project, i have 2 link word document. I created with Word an hyperlink with bookmark in a document called docA.docx on another Word document called docB.docx. The docB.docx document contains the bookmark called by the docA.docx document. The hyperlink property in Word is "docB.docx#myBookmark".
This hyperlink works fine with Word, when i clic on the link in the docA.docx the docB.docs document is open by Word.
Problem appears when i update the word document in RH10 to generate HTML document. The HTML hyperlink token href="" is generated so there is no hyperlink on the HTML output.
When i remove the bookmark in the Word document the HTML hyperlink token href="docB.docx" is generated. So i don't know if it's a RH10 bug or if this feature is not supported by RH10.
For information, i used hyperlink with bookmark because cross-reference is not allowed with multiple document.
Regards,

your example show a conversion of a cross-reference in Word.
I'm talking about classic hyperlink in Word.
Clic on hyperlink
Select an another Word file containing a bookmark
Clic on the "Bookmark" button in english version of Word ("Signet..." in my french version) and select the bookmark
When you clic on "OK" button the hyperlink path is updated with the bookmark
And this path link is not converted in the HTML generated by RH. If i change the "#" by another character the generation is ok.

Similar Messages

  • Word cross references not converting to hyperlinks

    The cross references (i.e. {REF Welcome \h}) to bookmarks in
    my Word document are not converting to hyperlinks in the HTML when
    I have "Convert references into hyperlinks" checked when importing
    the Word document (either in doc or docx format). This did work
    with the older version Robohelp 5. Is there a setting I'm missing?
    Thank you!
    Pat

    You said you've tried mapping styles.
    I solved a similar situation. This involved a FrameMaker book imported by reference to RoboHelp. A cross reference to the paragraph style "Figure Title" was not getting converted.
    I realized that in RoboHelp, I had mapped "Figure Title" to "None" or no output. (I do not want figure titles appearing in the online output, only in print).
    Therefore, since the style was not mapped, the content was excluded and the cross reference did not get converted.
    A different situation, but perhaps it can point you in the right direction.
    Try changing the cross reference in FrameMaker to the next nearest heading, table title, or figure title. See if that makes a difference.
    Make sure all the styles from each of your FrameMaker files is mapped to a RoboHelp style.

  • Hyperlinks in "organizational chart" not converting

    I have tried using the MS office "organization chart" (insert-> picture-> organization chart)function in word, excel, and ppt to make a drawing tree with hyperlinks. All of the links are lost when I convert to PDF. I also tried using VISIO to create a tree structure with hyperlinks and I have the same problem.
    Does anybody know how I can get this to work?
    Thanks,
    Jarrod

    I have tried using both "file->print" and "adobe PDF-> convert to Adobe PDF"
    I have found that as long as the hyperlink is not in an "object", it will convert to pdf, but any link that is in a text box, or embedded body like a visio drawing tree or MS office org chart, it will not convert to PDF hyperlink.
    Also, I have found that a hyperlink in a table or copied cells from excel will convert, but It is too much work to make a org chart from scratch.
    Any ideas?
    Thanks,
    Jarrod

  • Word document links not converting to WebHelp

    I have an Word 2007 document that contains hyperlinks to send
    an email and to jump to another place in the same document. I
    imported the document into my RoboHelp project and all looks fine.
    But when I create the WebHelp the links do not work. This is my
    first really using RoboHelp. I had previously did "Save As..html"
    in Word and then used HTML Workshop to create chm files. The links
    in there work fine.

    No, creating a chm does not work either. It seems whatever I
    mark using "Hyperlink" in Word does not convert over to the
    appropriate HTML tags. I looked at the html source and it basically
    just has font info (underline, etc) - no link info.

  • Converting .doc file to PDF using Word 2008 - does not convert as is..

    I am trying to convert a .doc file (Word 2008) to a PDF file.  I have tried using the save as function and the print function.  Both will work however everytime 2 things happen:
    1.  The PDF file splits into 2 files (the document is 20 pages long)
    2.  In one area of text, two words are overlapped (in the PDF version) but are not overlapped in the .doc version.
    How do I convert the .doc to a PDF with out these two items occuring?
    Thanks in advance for your help
    T.

    I do not think this is an app but rather a function of MS-Word, the very function that does not work with high fidelity on Mac.  Any document of substance (greater than 10,000 words, imbedded images, figures, tables, or high formatting) will not convert accurately to PDF on Macbook Pro. 
    Using newest MS Office with updated service pacs, and experienced users. This is a puzzling incompetency on the Apple team's side. And there have been no fixes.  One could argue this is a MS problem since the software is theirs.  Probably true, but the problem occurs on Mac platforms, not PC platforms.  Apple can drive improvements.  Not sure Apple customers can.

  • RH9 -  Import Word 2010 - Bookmarks not working

    We use Technical Communications Suite 3 with Robohelp 9 HTML.
    I import a Word 2010 doc (about 400 pages) and generate Microsoft HTML help.
    In the Word document we have cross-references to headings and bookmarks. The bookmarks work in Word, they work when I convert the Word Doc to a PDF using Adobe Acrobat X, however when I import the document into Robohelp 9 HTML they do not work.
    The cross-references to headings work but the ones to bookmarks end up with href="".
    I can edit the html and manually put in the href ="filename#bookmark" and it works but I want it to convert automatically upon import. The booksmarks in the word document read "(see page xyz)", where the xzy is the cross-reference to the bookmark, using a pagenumber field, so that in a printed document the user sees the page number and in the PDF, Word Doc, etc. and hopefully in the chm they can just click on the link.
    Any help would be appreciated.
    Thanks,
    david

    Greetings,
    Thanks for the comments. At your suggestion, I was able to get it to work in a small project using a 3-4 page Word document. However it still would not work in my larger project. I noticed that in the large project there were bookmarks that did work to a point in the document andintermittent there after. I went into the Word document to the first failure and re-inserted a new bookmark with the same name hoping it would have a positive result. The results were the same.
    However when I inserted a bookmark with a different name, RoboHelp9 was able to recognize the bookmark and would convert to a link. I went through the Word document and created new bookmarks for the ones that did not work (a big task indeed). Now I am able to use the Word document as the source rather than having to edit the HTML in RoboHelp. This is good. Now only if I can get the footnotes to behave the same way....
    Granted, I don’t know why a set of the original bookmarks were not working when they worked in other format conversions (Acrobat -> pdf, Word->HTML, XPS), but I can move on. Possibly it has something to do with Window 7 x64….
    But, thanks for the input; it put me on a workable path.
    Thanks again,
    David

  • MS Word Background image not converting

    I have Microsoft Word 2007 & Acrobat Pro 9. I created a document in Word, and that doc has a background image. However, when I try to convert it to a PDF, one of two things happens: 1) the PDF is created with no background image, or 2) the background image is reduced in size & tiled in repeating rows in the background. Neither of these is acceptable! I've tried the following:
    From in Word -->Print-->Acrobat PDF
    From Acrobat -->Create PDF-->From File
    From Word -->Save As-->PDF
    From Acrobat-->set background image
    This is quite frustrating, since I don't want to re-do everything in Photoshop just to render the PDF properly. I set the image as a background in Word because I want it to cover the whole 8.5"x11" space without any margins. The image is a 95 dpi JPG sized at 8.5"x11"

    You may need to check Acrobat and be sure you have Display Large Images selected. If that is not the issue, it may be a setting in your print options of WORD. Programs like WORD and PPT often have the default set to not print background images because they use so much toner in a regular printer. Since you are using a digital printer that option is not needed.

  • Word objects will not convert to pdf

    Hi. I have had this issue for some time. So, I went with the Acrobat 9 Pro edition and the same issues are occurring. Ok, here is the problem:
    When I convert a Word document with text and an object, image or graphic to a pdf document, only the text converts. In other words, I get a pdf document with the object, image or graphic missing. This also applies to text boxes. These also do not show up in the converted pdf.
    I have tried to find a setting in preferences to address this but continually have had no luck.
    Please help with this issue.
    Much thanks in advance,
    Jamie

    How are you converting? What version of WORD? The key issues you have left out.

  • PDF to Word(.doc) document not convert correctly

    Hi
    I'm trying to convert a pdf file into a word document but i'm unable to do it. the reason is i want to fill in an income tax form which is in a pdf format and i can't add any details in the file...
    How do i convert this file into a word doc file, someone can help plz,,,step by step as i'm not really an expert in this field..
    Regards

    If you have adobe X, simply go to "File" -> "Save-As" and Microsoft Word is an option. Also, there is a download (paid) called Able2Extract that will allow you to convert pdfs to word, excel, etc. but the formatting is often lost. If you get the premium package, you can even convert scanned documents. I've used Adobe X to do the conversion, and it retains headers, footers and all formatting.
    And i personally share you with a article about how to converting PDF files to Word(.doc), you just need to follow the easy guide.
    Hope it can help you a lot.

  • Why is my Mozilla Version 6.0.1 having problems with Bookmark Export and Import (html) ?

    I have used this feature numerous times with no problems. Starting yesterday, when I export html bookmark file, I get a delay - and then the html file is extraordinarily large (16,400 KB versus 782 KB normal file size).
    Also, when I attempt to import a saved html file, the new file will not save. Again, when I hit the "Export" or "Import"button, there is a prolonged delay.
    Should I delete Mozilla and reinstall ?

    Hi mrpetesix,
    Thanks for the insight. I seem to have solved the problem and can now sync iCal with my phone's calander as I used to without using iCloud. I am running the same setup as you (iTunes 11.0.1, osx 10.6.8, iOS 6.0.1) so, if you want, I'm sure you can do this too (although it seems you now hae found a good solution yourself). Anyway, here it is for the archives:
    When my phone was connected to iTunes, iTunes was showing that my Calander was being updated over the air by iCloud. It was not giving me any other options to choose which calanders to sync etc. So...
    On your iPhone, go to settings>>iCloud and turn calandars OFF.
    Now when you connect it to iTunes you can see all the old options under calandars and syncing between the two devices is back to 'normal'.
    I don't know when this iCloud setting got switched on my phone (I didn't even know it existed before this episode), probably when I updated iOS/iTunes recently.
    Hope that's useful to somebody. Cheers.

  • FM file with PDFincludes not converted in Robohelp

    Win7, 64bit, FM 9.0.2, RH 8.0.2.208
    I have some thousand pages of FrameMaker files that include lots of PDF graphics (in ancored frames, by reference).
    When importing and converting the whole thing into Robohelp, the PDF graphics do NOT seem to get properly converted from PDF to JPG; all I get is a jpg of the correct size, but all white and no information in it.
    The docs say that any content of an anchored frame gets converted into the desired web graphics format like jpp - and of course my PDF imports are referenced into anchored frames.
    The files need to remain PDFs in the FrameMaker application for printing purposes, and they are too may to introduce conditional formats for web or print.
    What's wrong? Is there any Robohelp tweak I am not aware of, or does Robohelp stumble on converting PDFs into JPGs? (WebWorks does this.)
    Greetings

    Hi Scott,
    Thanks for your reply.
    we are using XSL Transformation.
    I have go thru FDK 8 new feature PDF, tried out some option and getting same error.
    If possible pl. provide some sample code or update which section in FDK8 feature PDF that i need to go thru ?

  • How Can I Print 2 Pages per Sheet with Bookmarks in Word 2007?

    Is there any workaround to print 2 pages per sheet (in MS Word) with bookmarks?
    I always get the following message:
    Acrobat PDFMaker has detected that 'Multiple Pages option in Page Setup' has been selected. It will not be able to create tags, links, bookmarks with this option selected...
    --Roborabbit

    The Word 2007 pdf export (the one MS has here: http://www.microsoft.com/downloads/details.aspx?FamilyID=f1fc413c-6d89-4f15-991b-63b07ba5f 2e5&displaylang=en) supports bookmarks right?

  • Word documents won't convert when combining

    Similar to a problem from another post, Word documents will not convert when combining files. I’m only combining a few files at a time—when placed first, the Word document will stall at 10% converted. When placed anywhere else, it skips with an error saying it's unable to open the file, "please check to see if [ I ] have read permission for the...file." (It's my computer; who do I have to ask?) Other files convert/combine just fine (.png, jpeg’s.) I’m using a 32 bit version of XP and I do have the pdf converter from Word installed as an add in. Very annoying problem. Can anyone help?
    Thanks

    If you upgrade word the documents switch from .doc to .docx

  • How to export PDF with Bookmarks from Headings?

    Does anyone know if it's possible to export a PDF with Bookmarks (not internet bookmarks, but rather the Table of Contents in Preview.app bookmarks) from the style headings? Word 2007 does it with the Save to PDF add-on. Here is what i mean:
    http://img180.imageshack.us/img180/7883/word2007saveaspdfqz6.png
    Thanks!

    http://discussions.apple.com/thread.jspa?messageID=5827357&#5827357
    http://discussions.apple.com/thread.jspa?messageID=6072285&#6072285

  • Ios7 will not convert numbers to excel. Is there a solution?

    Has apple addressed the issue with Ios7 not converting numbers to excel?

    Do you mean Numbers?  Numbers on OS X can export something in Excel format.
    iOS 7 can read in Excel documents and open them for editing in Numbers for iOS if you wish.
    But iOS 7 itself doesn't really have anything to do with converting documents _to_ Excel format, if that's what you're asking.

Maybe you are looking for

  • Apps' content in Chinese despite correct region set

    Hi Guys! Let me start off by saying this is my first post and I've just set up an account with sole intention to seek advice. I really hardly ever register onto online boards where I have not contributed previously and start up threads that junk it u

  • Need assistance searching records from multiple tables - Please Help!

    Hi, I've been trying to solve this problem for several weeks now, and I have exhausted all of my knowledge and experience.  I need help, and I hope someone here can give me some direction. I am using VB 2008, and the CR that comes bundled with VS 200

  • Problem accessing servlet from java class which uses Basic Authentication

    "Hi, I am using weblogic 6.1 server. I am calling a servlet file from a class file using HttpURLConnection. This is the code below.           String theUsername="B1A1Z1T2";           String thePassword="hlladmin";           String urlString="http://r

  • What is the plugin 3.5,movieplayer

    When Firefox 4.0 crashes I check the crash report and it says that it is due to the plugin; 3.5,[email protected] I can't even find this plugin on my computer. What the heck is going on? Anybody? Anybody?

  • COPA and SL Integration

    Hi Guys, Is there any document explaining the integration between Account-based COPA and FI-SL? Regards.