Hyperlinks aren't working

Since buying a new macbook pro, the hyperlinks don't work - from word, google docs, or anywhere. I can right click and open it fine though. I'm on firefox.
Thanks!

See if this helps.
https://discussions.apple.com/message/24434231#24434231

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Hyperlinks aren't working after I publish - any suggestions?! Captivate 5

Hey everyone,
I've just created a project here and used a click box to link the learner to a hyperlink (external website http://.....). I've tested this out in the "preview" mode and the hyperlink works. Next, I published the project and now the hyperlink doesn't work. I click on the area and nothing happens...not even an empty browser window will appear. Has anyone else run into this issue?!?!
Any assistance in this would be greatly appreciated!
Thanks

Hi folks
Actually, this (among other common issues) is discussed in a page that we hoped users would find prior to having to ask for help.
Click here to view
Cheers... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

My 10.8.3 update did not install properly citing an 'Unknown Error'. Now, my Mail and Mac App Store aren't working. What went wrong and how do i fix it ?

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I tried this and still have the same problems. If I open Address book or the Mac App Store I get the library rebuild popup and a hang. I created a fresh user and then things are better apart from the printing issue. Its clearly some 3rd party software issue but the crash logs are meningless to me. I used the excellent Etre check app from http://www.etresoft.com/etrecheck so I have a list of what is being loaded and can compare clean and crashed user info but as I cant work out which of the startup items, launch agents, launch daemons etc that are causing the problem.
I have eliminated Dropbox, Mac Keeper and Witness, and it isnt related to my exterrnal LED cinema dispay or my external thunderbolt drives, or any USB devices if thats any help to anyone else. Info from Etrecheck follows -
Kernel Extensions:
          com.oxsemi.driver.OxsemiDeviceType00          Version: 1.28.7
          com.rogueamoeba.InstantOn          Version: 6.0.2
          com.rogueamoeba.InstantOnCore          Version: 6.0.2
          com.Cycling74.driver.Soundflower          Version: 1.5.3
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
             [not loaded] com.adobe.fpsaud.plist
             [not loaded] com.adobe.SwitchBoard.plist
             [not loaded] com.bombich.ccc.plist
             [not loaded] com.dymo.pnpd.plist
             [not loaded] com.intego.BackupManagerPro.daemon.plist
             [not loaded] com.micromat.TechToolProDaemon.plist
             [not loaded] com.microsoft.office.licensing.helper.plist
             [not loaded] com.orbicule.witnessd.plist
             [not loaded] com.sierrawireless.SwitchTool.plist
             [not loaded] com.stclairsoft.AppTamerAgent.plist
             [not loaded] org.macosforge.xquartz.privileged_startx.plist
             [not loaded]          pcloudd.plist
Launch Agents:
                 [loaded] com.divx.dms.agent.plist
                 [loaded] com.divx.update.agent.plist
                 [loaded] com.epson.epw.agent.plist
                 [loaded] com.lacie.raidmonitor.daemon.plist
                 [loaded] com.lacie.safemanager.daemon.plist
                 [loaded] com.micromat.TechToolProAgent.plist
                 [loaded] com.orbicule.WitnessUserAgent.plist
                 [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
             [not loaded]          .DS_Store
                 [loaded] com.adobe.AAM.Updater-1.0.plist
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.digitalrebellion.SoftwareUpdateAutoCheck.plist
                 [loaded] com.divx.agent.postinstall.plist
                 [loaded] com.google.keystone.agent.plist
                 [loaded] com.propaganda.dejavu.dvmonitor.plist
                 [loaded] com.valvesoftware.steamclean.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          Synergy
          TomTomHOMERunner
          Dropbox
3rd Party Preference Panes:
          Déjà Vu
          Flash Player
          Flip4Mac WMV
          GR-55
          Paragon NTFS for Mac ® OS X
          Perian
          Printopia
          TechTool Protection
          Witness

TS3048 Bluetooth and USB ports aren't working can't connect mouse or keyboard.

Bluetooth and USB ports aren't working, so am unable to use Imac past turning it on. There's no way to connect mouse or keyboard, it started right after a software update for Maverick (OS X bash Update 1.0 – OS X Mavericks), bluetooth symbol not showing in the task bar at all.

Hi SBrwn,
Thanks for visiting Apple Support Communities.
The symptom you're describing can be frustrating to troubleshoot as our options are limited. I do suggest resetting the System Management Controller (SMC) if you have not already. This step can help you regain use of USB and Bluetooth.
Follow these steps to reset the SMC on your iMac:
Resetting the SMC for Mac Pro, Intel-based iMac, Intel-based Mac mini, or Intel-based Xserve
Shut down the computer. [by holding down the power button]
Unplug the computer's power cord.
Wait fifteen seconds.
Attach the computer's power cord.
Wait five seconds, then press the power button to turn on the computer.
You can find these steps and more information at this link:
Intel-based Macs: Resetting the System Management Controller (SMC)
All the best,
Jeremy

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My hyperlink is not working in the site I just published in Muse

My hyperlink just works on the computer where I published my site from a Macbook Pro 10.6.8 IOS, in Firefox 19.0, please help! I have imported it into Dream Weaver CS6, but still canno pinpoint the problem, it looks and behaves the same. The site page that I published is http://www.shamarihairsalon.com/contactappointments.html. When clients click on make an appointment at Flakes Mill Location the link expires
Message was edited by: Laquacer Daniel

Vinayak,
Thanks for your response as you were the only one to respond, however this site was redone in Muse, and worked in the previous site (which was not created in Muse) whether the user login or not. The only one who has sign-in capability is the owner of the account the, hence the salon owner. Her clients had been using the site before to make appointments...the link recently stopped working after it was published. Is their anyway around this? such as altering the way Muse create hyperlinks? Could an anchor be used instead,? How would that work? Just grasping for straws and want eliminate possibilities.
Thanks,
Laquacer
Re: My hyperlink is not working in the site I just published in Muse
created by Vinayak_Gupta in Adobe Muse Bugs - View the full discussion
The link https://appointment.bizlinkms.com/?page=appt is to an external site that probably requires a login first in order to access it (and hence the session error). You are able to access that page from a particular machine as you are most likely logged into that site already and hence the cookie exists in your browser that is maintaining the session.
On a quick look, the site's login page appears to be https://system.bizlinkms.com/
Nothing to do with Muse though.
Thanks,
Vinayak
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I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one?

I have forgotten my appleID password and the email it is linked to is deactivated, security questions aren't working. This is on my iPhone and iTunes acs so I can't sync with my new computer. How do I merge AppleID accounts and shut down the old one (when I have no password and the security questions aren't working?)

You cannot merge Apple ID accounts, that has never been supported.
You can contact the Apple ID Security folks per the listing in http://support.apple.com/kb/HT5699 and they can help reset security questions and get the account working.

USB Ports Aren't Working

I have a HP pavilion g series laptop. I'm not sure what it is or anything, that's all I know about it.
But anyway, my USB ports aren't working.
I tried plugging in my mouse and i tried plugging in my xbox 360 controller, the lights come on for a few seconds on both of them, but then they went off and my computer won't pick them up.
What do I do to fix it this problem?

Try to go into device manager and see if you have any yellow !s or red triangles near the usb ports. Remove all the usb ports and hubs and reboot the machine. The drivers should reload automatically. Do the hard reset by removing the battery, unplugging the power adaptor, holding in the power button for a full minute, putting the battery and power adaptor back in and try it again.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

My apple wireless keyboard got wet a year ago i sprayed the cleaning spray on it some of the keys are working but some of the keys aren"t working. it got sprayed a year ago What should i do??? Can it be recovered plz tell?

I sprayed it a year ago i really like the keyboard and i really need it can it be recovered??? My apple wireless keyboard got wet a year ago i sprayed the cleaning spray on it some of the keys are working but some of the keys aren"t working. it got sprayed a year ago What should i do??? Can it be recovered plz tell?

There is almost no chance it can be recovered, except at a cost far greater than a new keyboard. Once wet, spraying with a cleaner will not do any good and most likely will make the situation worse.
Best thing at this point is go to your Apple store, or the on-line store, and buy a new keyboard. Water damage is not covered by the warranty or AppleCare.

Hyperlinks no longer working in iBooks on iPad

I created an illustrated book in iBooks Author. I created hyperlinks to jump to different illustrations. I previewed the book on my iPad 3 and my iPad mini. They worked fine on the iPad 3, but intermittently on the mini. I upgraded all my software and now the hyperlinks do not work. (some will, but only once) I created a new file with the same results. (Some work, some don't) I exported the book as an .ibooks file and loaded it onto my iPads through iTunes, but the results are the same. I tested the hyperlinks in iBooks author with no failures. Puzzled?

Thanks for your suggestion KT, but the problem was with the underlying image. I put hyperlinked text over an image, and then titled the image as an illustration. For some reason touching the iPad could not activate the hyperlinked text if it was over the titled image. When I removed the title, the hyperlink text worked again without fail.

Hi, I'm making hyperlinks. They work for the main page of the webpage, but when I'm trying to redirect the hyperlink to a "sub page" of the webpage it is still going to the main page. (allthough I'm pasting the complete url address)

Hi, I'm making hyperlinks. They work for the main page of the webpage, but when I'm trying to redirect the hyperlink to a "sub page" of the webpage it is still going to the main page. (allthough I'm pasting the complete url address)

Hi! first of all, thank you so much for your help.
I don't know about that panel you are talking about.
what I do is RIGHT CLICK, INTERACTIVE, NEW HYPERLINK, and a window pops up, where I paste the address (images).
Where says URL I paste the complete address that the "sub page" gives me.
Is that correct? (for the main page of the wabepage works correctly)
thanks!!!

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I created a PDF file from a PowerPoint presentation using Mac OS X. My PDF file has hyperlinks in it that work fine when viewed in Acrobat Reader. But I'm unable to get any of the hyperlinks to work when viewing the file with the built in program "Preview" that is part of the Mac OS X operating system.
There are plenty of PDF files on the Internet with hyperlinks that work in both Apple Preview and Acrobat Reader. But the PDF files I create using Mac OS X, don't seem to function properly in Preview.
Any suggestions?

I found this bit of information here ( http://www.cs.wright.edu/~jslater/mac-tex/mac-tex-intro/mactexintro.html):
Adobe Reader (I wouldn’t)
Adobe Acrobat (Not this either)
Preview (Maybe better)
Skim (Awesome, my pick)
TEXShop - Works well as a viewer-only with extra tools
iTEXMac - Also works well as a viewer-only with extra tools
OzTEX (if not using PDFLaTEX)
CMacTEX(if not using PDFLaTEX)
MacDVIX (if not using PDFLaTEX)
If PDFTEX is used, any PDF(R) viewer can be used, but hyperlinks don’t work in viewers using Apple’s(R) PDF code (e.g. Preview, iTEXMac, TEXShop, Skim...), so you may want to have Adobe Reader(R) or Acrobat installed to test your hyperlinks.

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Also, I saw a security restriction in the document properties where is says can only be opened with Acrobat.
Is there way to modify this?

We tell all of our customers that official Adobe products are required to view and use the forms correctly. We cannot guarantee that the forms will work as expected otherwise. We have had a LOT of issues with customers opening (or trying to open) the forms outside of Adobe, and they never work quite right. Mind you, we use dynamic forms almost exclusively.

My sound effects aren't working, how do I get them to work again?

On my iPad my sounds effects aren't working and it's on loud. I've been into music but it won't let me change the volume. It's just dark grey and won't let me touch it. Also the volume control on the side when I put it onto loud the sound effect pops up in the grey box but doesn't let me change the volume there either... I've also been through the settings and cannot find anything or anywhere where it will let me change the volume manually or invade it had been turned off by accident. I can't listen to music or hear when it goes off!!!
PLEASE HELP!

Is it still paired to a bluetooth device?
Is it connected to an AirPlay device?
This is for iPhone but still applies to iPad:
http://support.apple.com/kb/TS5180

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Odd things that are happening:
1) After a reboot, the first time I delete a file or move a folder, the *monitor resets itself*. Kinda like when you change the resolution. My TV loses the feed for a sec and quickly reestablishes it. After this happens, no finder sounds for moving and trashing
2) I heard some people were having this same problem because of coreaudiod.plist files (Library/Preferences/Audio. When I copy the com.apple.audio.SystemSettings.plist to the desktop these finder sounds return, but just for this file. See http://discussions.apple.com/thread.jspa?messageID=10465859
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4) I also completely did a fresh install and everything worked fine until late in the process after I did a reboot (see point 1). Is it a third party software problem? I installed the HippoRemoteVNC that allows me to take control of the computer with the iphone. I also have installed Plex, Boxee, XBMC, Perian codecs, Hulu desktop, Quicktime 7, and Transmission.
System Specs:
Computer: Mac Mini (Late 2009) - 2.26Ghz, 2GB RAM, 10.6.1
Monitor: Panasonic TH-42PZ700U 42-Inch 1080p Plasma HDTV
Video/Audio Connection: Kanex Mini DisplayPort Adapter To HDMI 1080p Video w/ Digital Audio
Any thoughts? Thanks!!

Go to your /Applications/Utilities folder and run the Audio MIDI Setup application.
Confirm settings there match your expectations.

Hyperlinks aren't working

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