Hyperlinks dont work in captivate 6 , when created using import from powerpoint 2013

We are trying to create a captivate presentation by importing a powerpoint presentation that has hyperlinks in it. However, it seems that the hyperlinks don't work when the project is published as a swf file. When you mouse over the hyperlink, the mouse changes the cursor to a hand, but when you click it, nothing happens ? Anyone had the same problem ?

If you are testing this locally, perhaps you need to configure the Flash Player Trusted Location settings?
Click here for info on doing that
Cheers... Rick

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Message was edited by: JP Brady

Two thoughts:
(1)     It is possible that your Adobe software was the result of belonging to a now-discontinued Adobe Print Service Provider program where for a certain annual membership fee, print service providers were provided with (a) both a Windows and Macintosh license to the Adobe print-oriented software products (such as InDesign, Illustrator, Photoshop, and Acrobat) and (b) special direct product support as well as the ability to put your name on Adobe's website as a member of this program. The program ended over a year ago if I remember correctly.
(2)     You may wish to contact Adobe Customer Support (not Technical Support) and see if they can track down any and all licenses associated with your company. If you have the names of the former employees who worked with this software, it would be helpful. Likewise, if you were a member of the discontinued Adobe Print Service Provider program, you may have some options for upgrading/updating the software you have.
Unfortunately, you cannot get any more definitive information about your situation on these forums.
Good luck.
          - Dov

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Adobe reader there any payment to be no problems or allow sharing through hyperlinks.
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Hi Terry,
I have checked the serial number and found that you have sufficient activation count left to install it on 2 computers.
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Here is my direct email: [email protected]
Chat Support email:
http://helpx.adobe.com/x-productkb/global/service1.html
Regards,
Rave

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Hyperlinks dont work in captivate 6 , when created using import from powerpoint 2013

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